Astoria Veterinary Group veterinary clinic reviews
Astoria Veterinary Group
veterinary clinic
Treats:
Cats
Treats:
Dogs
Services:
Boarding
Services:
Dental
Services:
Grooming
Services:
Surgery
Website:
astoriavet.com 
Phone:
(718) 777-0100
Profile updated: 7/14/13
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Rating: 2.3 (1-5)
based on 3 reviews.
Veterinary Clinic Astoria Veterinary Group
has a poor overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
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8/22/17 |
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I adore Dr. Weltz. He is amazing with our cats. He makes good decisions and is competent, kind, and practical.
The problem is the front desk staff and the lack of good service. Specifically Luceli and Brittany.
-front desk staff do not listen and are curt each and every time we are in - furthermore, I have never called and not been put on hold - not once - could the issue be that they are overworked?
-will not use email (which is the real crime) despite having an email account - first place I have been to that they do not actively use email - why should I come in to receive copies of lab results I paid for or call to wait incessantly to make an appointment when in fact sending an email is quicker and provides for documentary evidence - I am not passive about this, I have contacted the practice multiple times over this issue and front desk staff do nothing and management does not respond
-we set our appointments for first thing in the morning as much as possible - we h
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11/25/15 |
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Since my regular vet offic is in NJ and I needed to have my dog looked at sooner than later, I went to Astoria. He seems to be ok physically, but to put it mildly is now totally traumatized. The dog had to be taken to a back room for treatment and came back a basket case. For that reason, will never go back again.
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11/22/11 |
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The only Vet I've seen is Dr. Smith who I like very much. The office can be a bit chaotic and loud at times, so for cats, that can be VERY stressful. The staff is okay, not the happiest bunch. The Vet techs have a friendlier attitude. They do take your pet to anohter room to do bloodwork, etc., which I'm not used to and don't like. Wish they would change that.
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