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4/30/14 |
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1/3/14 |
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I took my dog here when he was having heart and breathing issues. The doctor came into the room, listened to his heartbeat and proceeded to tell me her diagnosis of congestive heart disease and how much it would cost. She left the room and came back with a quote of $900, and started to pressure me to start all the tests right away without explaining anything to me at all. They took my dog away from me to the back room and proceeded to draw blood without my permission and without me even knowing what was going on.I have never been to a vet who was so money-driven and lacking in compassion. Her only concern was how much money she could get from me. I did wind up having to put my baby down, but at my regular vet, they explained every single thing to me and did not ONCE mention cost. They also told me that all the medications and tests were not even necessary as his condition was too far gone to allow for any sort of quality of life. IF YOU LOVE YOUR PET DON'T TAKE THEM HERE!
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2/8/13 |
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This vet has low ratings and for valid reasons! All she cares about is money! You will not get a clear diagnosis and you will pay far more than you were told to expect. I took my pet there and we had a very bad experince. They take advantage of you and your pet. I will be looking for a new vet.
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10/26/12 |
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Absolutly terrible 118th ave at its finest. DO NOT BRING AN ANIMAL YOU CARE FOR HERE. Dr.Carol should have never been given a lisence! I brought my dog in for a growth on his ear and she said she didnt know what it was. And to bring him back in six weeks to recheck. cost me 150.00 for the appointment and no answers. I waited about a week and the lump doubled in size so i brought my dog for a second opinion at another vet and right away! he knew what it was an infected gland in his ear that needed to be removed now. He has a chunk out of the corner of his ear which could have been half the size had this vet known what she was doing. Dr Carol was short breif and rude the staff was also terrible this place needs to be shut down
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10/17/12 |
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Although the vet seems to know her stuff, she is very short and has zero people skills. Almost every visit turns into a miscommunication of some sort and ends with Dr. Carol being very unpleasant. Clients pay your bills, so I would really suggest treating them with a little more respect!
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8/21/12 |
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I will never take another animal to this clinic. Initial visit to look at dogs ears and lump on ankle. Tests done indicated a fatty tumor. Removal surgery would be $1100.00. Contacted other vets as I thought this was a bit high. When I talked to St. Francis I was told that the $1100.00 included pre-op blood work and post op medication. Decided to bring dog to clinic for surgery. Pre-op blood work was to be done day before surgery. Was advised a week ago the blood work must be pre-paid; that it was $80.00 and that the $80.00 would be deducted from the surgery costs. When we arrived at the clinic was told surgery was $1300.00 and did not include pre-op or post-op costs. Blood work was now $150.00, post-op exam of tumor was $200.00 and they recommended hip xrays while dog was under. Clinic denied every saying pre-op & post-op costs included. Clearly they only care about the money, not the animals.
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7/23/12 |
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Did urine and blood work first and decided my dog had a thyroid problem. She was put on medication which then caused her to have incredible thirst and lose a lot of weight. We tracked drinking and reported it and they never bothered to call back with results. However, requested for more tests to be done, upon which nothing was discovered and they never called back. Asked for a down payment on a tooth surgery and cancelled it because they wanted to do further testing. NOTHING was ever figured out but they rebooked the surgery and want it to be done even though she is still not better. Will not refund the money unless we go through the surgery. Absolutely ridiculous veterinary clinic with seemingly no responsibility towards their patients and total lack of concern for the health of animals. Appears to be totally driven by monetary gain. Totally unacceptable and would highly encourage everyone to avoid this business and their malpractices.
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6/24/12 |
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When my dog ate something they were very helpful even though I didn't halve much money they were caring and followed up on his progress but I agree that communication isn't really good , my last visit I didn't know he had a ear infection until I was at the till and they gave medicine as I was about to leave. And on a check up he was a Little over weight and I got talked into paying too have his thyroid checked for 130. So I agree with unnessacery tests. But I'm a first time dog owner so I didn't think about it right away and paid for it instead of the teeth cleaning that we had schedualked
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1/1/12 |
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We took our dog to get her ear looked at because she was shaking her head and kept her ear tilted. Initially we called to just buy some ear cleanser, my wife was told she had to bring our dog in for exam to be sure there wasnt any infections. Upon taking her in, I suggested to the vet she just needed a cleaning. We were told it looked like an infection and our $50 consultation turned into $262 after all the medications. We only seen the Dr Carol for a very brief moment, she stuck a long q-tip into the dogs ear without any caution to rapid movement. There was no mention of the drugs until they were brought into the room. Our 20 min trip turned into 1.5hr. The staff was pleasant but didn't explain the 5 drugs properly and Dr Carol disappeared without, lets just say it made us question the integrity of this clinic. They said to make a new appt for 2wks. We said we will call, the assistant came back and said due to the severity 10 days. Her ear was fine the next day. Just needed cleaning!
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12/28/11 |
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Took my sister with her dog to have a growth looked at. When she called she advised the receptionist that she was on Asche and could not afford much. The receptionist checked with the doctor and advised that the office visit would be $30. Another story when we got there. Tech looked at the dog and Dr Carol would not even examine the growth or dog. Almost like she was afraid. I asked questions on cost and the doctor would not answer and walked out of the room. We were treated very unprofessionally and she really does not really have the animals welfare in mind. Only wants to get paid immediately. AS OTHERS HAVE SAID RUN!!!!
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7/21/11 |
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This vet is terribly stern and does not want to talk to her clients. She has her staff consult with her and then they relay what "the wizard of Oz" deems necessary. She pushes drugs and proceedures that are not needed and leads you to believe the cost is much less. I went in to a 75 dollar exam then paid 240.00. My poor dog also had quite a reaction to her vaccinations. The staff are not very knowlegable. I would never go back to this band of **** again! Save your pet---RUN!
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4/16/11 |
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Doc Carol? does anyone actually get a consult with her? my first visit she wanted to put my dog down!! This last visit, she refused to give needed medications unless I could pay up front, AFTER agreeing to payments, which have been made promptly. And when promised she would call after doing an expensive and useless test, she did not call back with results and told the staff, Chantal(who is as bad) to tell me removing the lump would be about $2000. On a 12 year old, otherwise healthy dog!! Don't trust a person who wont talk to you and hides from you when you ask questions. My pets are family and I wouldn't go to this uncaring facility again
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3/9/11 |
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Dr carol is a great vet and the price is very reasonable
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