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Boston Road Animal Hospital veterinary clinic reviews

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Boston Road Animal Hospital
veterinary clinic
Treats:  Cats
Treats:  Dogs
Treats:  Exotics
Services:  After-Hours Emergency Care
Services:  Boarding
Services:  Monitored Overnight Care
Services:  Surgery
Ownership:  Corporation
Website:  vcahospitals.com/bosto... external link
Phone:  (413) 783-1203
Profile updated: 7/13/13    Submit profile update

poor quality
Rating: 2.5 (1-5) based on 7 reviews.

Veterinary Clinic Boston Road Animal Hospital has a poor overall rating on VetRatingz.com.


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Comments
 
Click to report rating    1/6/18   4     4     4     1   Our 8 year old cat who had never been sick was not his usual perky self & by evening attempted to pee but was unable. I could tell he was not feeling well. By morning (which happened to be a blizzard snow day!) he was weak, dragging his hine legs & still no pee. I called our vet who usually sees him as well as several other vets in area, because of the storm, the only one open was Boston Road A Hosp. I called & they said it was a "life or death situation" and to bring him right in!I did just that & they took his crate & whisked him away immediately telling me he needed pain med. It was down hill from there. The bill presented to me by the veterinarian first was over $3,000 & I refused. Then another print out came in at $2,000. Told less stay hours. I denied that statement & told them to just catheterize my cat & I would take him home. Told he would need more med's & another drug to relax him to perform that procedure. I could not stay any longer as the storm was getting much worst so l RID: 65320
Click to report rating    1/5/14   1     1     1     1   This hospital could not diagnose my dog's illness, he passed away 3 days into his stay there. If you love your pet, bring him/her some where else. RID: 49091
Click to report rating    12/6/13   3     3     1     1   I've also had problems with Boston Road. Some of their vets have atrocious bedside manners and don't adhere to professional ethical principles. I have been several times for emergencies. IMO It is best to plan for emergencies in advance so you don't get completely soaked. I suggest finding a private practice that has reason to care bc they are concentrating on building a solid reputable business. Also, if you have an emergency maybe it would be best to go to Tufts though they will soak your bank account also. I will say that I met the most wonderful vet at Boston Rd when I brought in one of my cats for an emergency. This cat ended up being diagnosed with asthma. Meeting her I think was an anomaly though. I suggest that you do your research and find a person you can trust and then line up a plan in case of emergency. IMO Boston Road exploits your emergency and vets are not held accountable for quality care. If I have to pay thousands of dollars I at least want it to be quality care. RID: 48631
Click to report rating    4/30/10   4     4     2     1   When my 5 yr old lab got sick on a Sat, her regular vet treated her but then referred us to Boston Rd for overnight care. My dog was so sick she needed to be brought in on a stretcher, but the first thing I remember them doing is getting an imprint of my credit card. For one night of ICU and tests was $3000,a nd they couldn't find out what was wrong. All the while she was getting weaker and sicker. Finally, on Sun morning they said they could do "exploratory" surgery for $6000 more, but they might not find anything and she might die before, during or after surgery. AND, I would have to go back down and pay them before they would touch her. I ended up euthanizing a young dog that had been healthy 2 days prior because I couldn't afford to go $10,000 into debt. The staff and doctors were kind and communicative, but this facility is owned by a big corporation that only cares about money. RID: 17757
Click to report rating    5/21/08   1     1     1     1   Bad BAD unprofessional..these people charged my father over 5,000 dollars to operate a tumor on his dog.. They called my father to pick the dog up, they told him he will be fine. The dog died two hours after he left the hospital.. RID: 8587
Click to report rating    1/20/08   5     5     4     3   Dont go there if pet is sick on off hours! They will clean out your bank account! GREAT staff tho RID: 7029
Click to report rating    12/1/07   4     4     2     2   Good Staff, overworked. Pricey, penny pinching. Good Wellness! RID: 6569
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