Yates Veterinary Hospital veterinary clinic reviews
Yates Veterinary Hospital
veterinary clinic
Treats:
Cats
Treats:
Dogs
Services:
After-Hours Emergency Care
Ownership:
Small Chain
Website:
yatesveterinaryhospita... 
Phone:
+1 519-539-4771
Profile updated: 5/1/22
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Rating: 3.5 (1-5)
based on 10 reviews.
Veterinary Clinic Yates Veterinary Hospital
has a fair overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
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1/5/17 |
5 |
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Love this clinic. Everyone is so friendly and prices are very reasonable.
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3/16/16 |
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I've been a long time client and have to say how disappointed I am in the service you now receive at Yates. I think the dark haired lady at front desk is really rude and unprofessional. The other lighter haired lady at desk is nice and helpful. I had the misfortune of getting Dr. Emily Cho at night for my appointment. Nice person but a really bad vet. Doesn't know what she's doing or what to do. Very confusing person. No offense but can't understand her at all. Don't get the good, caring service anymore it seems. Very sad to say but I am thinking seriously of going somewhere else for my vet services.
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5/8/15 |
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5 |
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I will never bring my dog here again. Brought him here a bit ago "just keep doing drops" his eye has been bad since March. His eye also swelled up where he couldn't see out of it and cloudy. I called and they said "just keep doing drops", if it gets worse bring him back in. Still nothing's changed. I'm sick of them saying keep doing drops. You can only do them for so long before your dog gets annoyed. They don't address the problem. Just keep doing drops..Brought him to another vet for a second advice turns out its entropion. If I would have kept going with the drops it could have caused an ulcer, and potentially left my dog blind in one eye. I will never go here again.
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1/6/15 |
3 |
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5 |
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I took my dog here for the first time when she was about 5 years old. I brought her there to have a small lump on her belly assessed. I initially thought it could be a form of breast cancer. One of the vet techs (not the primary veterinarian) assessed my dog and did not seem to know what she was talking about. On the description of my dog she even wrote "tan coloured" when she's all black. Anyway, I was told that the lump was nothing to be worried about. I brought her back a few weeks later to have her teeth cleaned (which went very smoothly). The vets did a wonderful job, but the primary veterinarian had told me he noticed the lump on her belly and diagnosed it as a cancer. I was shocked and angry that it could have gone unnoticed by his other staff. I just now had her spayed and had her tumours removed. Extremely pleased with the kind attitude and attention to detail Dr. Yates has towards animals. Disappointed with some of the staff though.
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12/19/14 |
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Horrible vet. All they care is money over the poor animals. They don't run tests to solve problems they just play trial and error with meds and your money. Stay away from this vet
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2/23/14 |
5 |
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We were in Woodstock for the weekend when our puppy became ill. It was nearly midnight and we did not know any Veterinarians in Woodstock. We called the Yates Veterinary Hospital and after answering some questions about the puppy's condition were told that the Vet would meet us at the office in 30 mins. Dr Yates was wonderful with our puppy and made a preliminary diagnosis very quickly. He then verified the diagnosis with a blood test: Hypoglycemia. He gave our puppy appropriate treatment and answered all our questions. He did not try to hurry us out, even though at that point it was 2 a.m. Dr Yates was excellent in dealing with our puppy and us; and the cost was very reasonable.
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8/16/13 |
3 |
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I like the vets there, but I find the receptionist doesn't know what she is talking about. They don't always have the medication I need. I called for them to put a medication aside for my husband and they had no idea what the medication was or if they had it. You can't just get a urine sample tested right there and then, you have to bring it in and they will test it when they have time and give you a call to come back if you need medication. A big waste of time! They also need to do some serious updating. On the other hand the vets know what they are talking about and are very informative. They are also very good about not wasting your money.
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8/2/13 |
5 |
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The other night our pet rabbit Smokey was in severe pain, after a day and a half of suffering. We called at 11 PM, and, the vet said she could be at the Woodstock location by 11:20 to end his suffering. She was professional, compasionate and caring, and, definitely helped to ease an extremely emotional time for us! Thank you, so much, doctor AS for easing Smokey's pain, and, helping him to pass on to a better place.
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11/2/12 |
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I was hung up on when I called to ask a simple "why is this your procedure" question. The Receptionist raised her voice and the phone went dead. Not very good Customer Service skills. I've been a client there since 1996, and as of today, will never take another dog to this clinic.
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9/12/12 |
5 |
4 |
5 |
5 |
Very Caring and Super Affordable... I drive from London just for them
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