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10/3/19 |
5 |
5 |
5 |
1 |
My husband brought our little Chihuahua in today to have her ears checked.
When he returned I was shocked and appalled at what he was charged to get a diagnosis of “well I really don’t know, but her ears are a bit inflamed” and was given a small vial of ear drops.
$168! Are you kidding me? We are senior citizens, and like a lot of senior citizens on pensions, this is an awful lot of money for a simple office visit.
We will find another vet in the area that is much more reasonable and sensitive to the needs of people who are on a budget. This is a very unreasonable price!!!!
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9/23/17 |
5 |
5 |
5 |
5 |
This is an excellent facility. I have been taking my cat to see Dr Gagnon since 2013. Her level of knowledge and her ability to relate to both pets and owners is very impressive. She has always been available to answer questions outside of office visits. She also has a very collaborative approach which I like. The clinic is very well run and interactions with all members of staff including reception , technicians and vets is pleasant and relaxed. I have been very happy with the level of care my cat has received for his chronic kidney disease and dental surgery. I find that their prices are on a par with most other good facilities. I have visited many vets over the last 15 years in various cities and 2 provinces and this clinic is the best I have experienced. It's never actually an enjoyable experience visiting the vet least of all for our pets but I feel confident that my cat is receiving the best level of care.
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3/10/16 |
1 |
2 |
1 |
1 |
I called to get a price to remove my pups rear declaws. They told me they do it at the time of the neuter which I informed them I wasnt neutering. Her tone changed and when I asked for a price on the declaw removal she told me I would have to pay for an exam first (which is totally fine) which is about $80 (I am assuming) and then $900 for the declaw removal. The procedure takes like 15 minutes, they slice the claw off as its not attached to bone, and place a couple sutures in. $900 for a simply procedure that takes less time then a neuter. When I told her I refuse to pay that she hung up on me. Found another vet who only asks $250, I will go there he said $900 was outrageous. This vet seems to be all about how to get the most money out of you.
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9/18/15 |
5 |
5 |
5 |
5 |
Our family have been clients of this clinic for more than 30 years for good reason--our pets have been treated with kindness, care and compassion at every encounter. Dr. Morgan is an exceptional and knowledgeable vet who goes above and beyond to ensure that our cats are as healthy as possible, even phoning us the day after they've come home after surgical procedures to ask how they're feeling and answer all questions. Bev and the girls at the front desk have been unfailingly kind and friendly to us; as they are the first faces clients see when they enter the clinic, you couldn't ask for better representatives of it! The vet techs who help with the intake procedures at each visit are compassionate and gentle to each animal they handle, and the clinic and treatment rooms are always immaculate. We have boarded our cats many times and they've always been returned to us in excellent condition. We have and will continue to trust our pets' lives to the tremendous care they receive here!
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5/30/15 |
4 |
4 |
2 |
1 |
bring your chequebook and set your emotions aside because all this place cares about it getting your money and has no regard for your animal at all. Absolutely disgusting, would not recommend them to my worst enemy.
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9/10/13 |
2 |
3 |
5 |
1 |
Not as it was. Maybe too big now but they miss basic things....only do what they can in 15 minutes. Dont return calls. Its not good. I hate to say it but the disorganization and lack of a real breadth of knowllegde due to young, inexperienced vets and what seems to be a focus on finance instead of medicine. Incredibly frustrating but time to walk away to a vet who focusses on diagnosis and cure more than $$
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7/26/13 |
5 |
5 |
5 |
5 |
Dr Morgan is great. you won't find better care anywhere - thank you!
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5/24/13 |
4 |
4 |
3 |
2 |
I recently brought my dog to Morgan animal hospital for the first time and my experience was okay. The receptionist seemed like she was in a hurry and came off as kind of rude, but dr. Morgan was fantastic, and kind of cute :) I will continue to trust him with my dog and do recommend dr. Morgan to others.
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3/11/13 |
5 |
5 |
5 |
5 |
I have a long history with Morgan Animal Hospital. They have repeatedly earned my trust and respect with every appointment, with every pet I have taken there. Recently my dog had serious health issues, we had several concerns over her well-being. Dr. Morgan reviewed every recommendation and treatment with us. He truly cared for our dog and did for her what he would for his own pet. For this reason alone, I will always trust this hospital. The staff are helpful and knowledgeable, and most important, they are caring. They helped with every step of our dogs treatment and care, and were very supportive through a difficult time. I would recommend Dr. Morgan to anyone, he is honest, caring, and a phenomenal veterinarian.
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3/7/13 |
5 |
5 |
5 |
5 |
I have been taking my dog Scruffy to see Dr. Morgan for 7 years. he has always been helpful, kind and explains things so I can understand what Scruffy needs. Over the years he has helped me keep Scruffy in top health. I would recommend Morgan Animal Hospital to anyone whose pet is important to them. Dr. Morgan is also easy on the eyes. ;)
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3/3/13 |
5 |
5 |
5 |
5 |
I am very happy with my veterinary hospital. I am always greated with a smile. Last time I brought my little dog in I was very concerned with a growth that popped up on his wrist. Dr. Morgan at once addressed by concerns and he took the time to discuss what we could do for my dog. He then proceeded to remove the growth(as he had time then to do this simple procedure) and we had it sent out to find out what it was. I received an answer back within a few days, and thankfully it was nothing to worry about. All in all I trust Morgan Animal hospital doctors and staff with the care of my little dog.
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1/3/13 |
1 |
3 |
3 |
1 |
We will never go back to Morgans.I found out more on the internet than Dr Morgan was willing to tell us. I went to another vet who simply removed some fluid from my dog with needle. When that fluid was analyzed it confirmed what we found on the internet. The illness our dog had was very common within his breed and all the symptoms were text book. We spent a lot of money and put our dog through an unnecessary surgery. It just prolonged the dogs suffering.
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10/22/12 |
5 |
5 |
5 |
5 |
I have been taking my pets to Morgan Animal Hospital for years. My family goes there too. We have been to numerous veterinarians over our pet-owning lives and we were so happy when we finally found a Hospital that we could count on. Dr Morgan and his associates have always gone out of their way to be kind and compassionate, explain things thoroughly and make me feeling part of decision making for my dog and cat's treatments. They are thorough, knowledgable and willing to go the extra mile. In fact, all the staff are helpful, caring and friendly. My pets always seem pretty happy to go there too!
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10/18/12 |
5 |
5 |
5 |
5 |
I recently had to make one of the most difficult decisions in my life. I had to have my 15 year old dog put to sleep. We have been seeing Dr. Morgan since he was a puppy. The staff at Morgan Animal Hospital has always made me feel like we where part of thier family. But I could not believe the care and compassion we recieve that difficult day. We now have a new puppy and I would not trust his health to any other veterinary clinic. Thank you to the staff at Morgan Animal Hospial.
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10/16/12 |
5 |
5 |
5 |
5 |
My visit with my spaniel was great Dr Morgan was incredible and boarding her was a treat.
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9/27/12 |
2 |
3 |
1 |
1 |
I am very unhappy with the services I received there. Everyone from the receptionist, to the technicians, to the female Doctor that I saw, had an attitude and made me feel like I was stupid and that they were better than me. All they care about is the money and you can tell that by the interior and decor.I will never go back to Morgan animal hospital and I will make sure I tell others not to either.
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9/26/12 |
1 |
1 |
1 |
1 |
This vet doesn't seem to know what they are doing. I brought my dog in to have his ears checked. They brought him to the back and then returned him back to me limping. When I questioned what was wrong, no one had an answer. I went home and called Dr. Anderson. She wouldn't even call me back to help me with my concern. Instead I had another person call me go tell again they had no explanation. How do we know we are getting the best care when my fog comes home limping! Never going back.
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5/17/12 |
5 |
5 |
5 |
5 |
Morgan Animal Hospital is an incredibly professional and warm environment. Everyone on the team truly cares about your pet(s). Dr. T. Morgan and Dr. D. Anderson always give excellent advice and are very patient with any questions one may have, followed by detailed explanations. Everyone really takes the time for the patient and the patients 'parents'. This is an outstanding organization. I tell everyone possible about Morgan Animal Hospital and how well they take care of my large breed dog, as well as my toy dog.
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4/30/12 |
5 |
5 |
4 |
5 |
I had my very first visit with this clinic a few weeks ago with my puppy. The Dr i saw was amazing! She took alot of time with us and answered all of our questions, talked about the right diets and heartworm prevention to protect my pup! So happy with my experience. I have been telling all of my friends! Thank you so much morgan Animal hospital!
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4/30/12 |
5 |
5 |
5 |
5 |
I have been going to Morgan Animal Hospital for over 5 years now. After being at several vets, I have been extremely pleased by how myself and my pets are treated. Everything is always explained well to me, and although their prices might be a little higher, they always give me an estimate of how much things are going to cost. I have had the opportunity to see all three of the veterinarians there and trust them all with my animals.
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4/22/12 |
5 |
5 |
5 |
5 |
I have always been very happy with the care that my pet has received at Morgan Animal Hospital. As for the cost, they do tend to be a little higher then some others, but as with everything in this world you get what you pay for. Maybe the people complaining about their experience are broke, and as for the clinic making people pay their bill in full before receiving their pet....there is no such thing as layaway in animal medicine!!
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3/10/12 |
1 |
5 |
3 |
1 |
I will never go back to morgan animal hospital. I almost euthenized my 4 year old bullmasstiff becuase of there staff they gave me information on a blood test from december its now march i was told her kidneys are failing and to put her down. i brought my dog to thorold vet and there staff did not want to go through with it, they were not satisfied with the information that morgans faxed them and they are now helping treat my dog and are more then happy to work with a payment plan. Morgan animal hospital laughed at me when i asked if that was possible. needless to say im unimpressed with morgans they dont seem to know what there talking about and are completely more concerned about the money than the animals well-being I almost lost my best friend because of there advise and now my pup is on th road to the recovery, I would advise anyone not to take there pet to Morgans unless you want to waste money and time on useless information you want pay for there beautiful facility
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1/17/12 |
5 |
5 |
5 |
5 |
The service we received was above and beyond our expectations.
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1/10/12 |
1 |
4 |
2 |
1 |
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10/15/11 |
3 |
5 |
3 |
1 |
They use to be a good vet clinic. They keep increasing there prices it is now the most expensive vet clinic in the falls. $97 for a check up and vaccines. You don't get your pet diagnosed because they can't seem to have answers despite the testing you agree to. I have changed vet clinics and will never return.
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9/27/11 |
5 |
5 |
5 |
5 |
I have been taking my older cat to Dr Morgan for years. My cat is usually rather skittish around strangers or people he doesn't know well but Dr Morgan always seems to help him relax. Dr Morgan treated him twice for bad infections that developed after being bitten by another cat. The care my cat received, the staff, and Dr Morgan were all excellent. Recently, we added a kitten to our family and he also reacted in a relaxed manner to Dr Morgan. I would recommend this clinic to anyone.
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9/27/11 |
5 |
5 |
5 |
5 |
We have been at this animal hospital well over 15 years. The service we have received at all times has been outstanding. Dr. Morgan is very knowledgable and compassionate. He has always taken the time to answer all of my questions thoroughly and never have I felt rushed out of the office. The clerical and technical staff are top notch. I always feel assured leaving my pets there as I know they will get the best care that the niagara region has to offer. Dr. Morgan is truly an amazing vet!!! I would, (and have )recommended him to many friends and family.
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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9/14/11 |
5 |
5 |
5 |
5 |
Morgan Animal Hospital is a first class practice. Dr. Morgan and all staff go out of their way to make you and your pet as comfortable as possible. When the time finally came to have our dog put down, the entire process was handled with the utmost care and compassion. I have recommended many friends and acquaintances to Morgan Animal Hospital and would not go anywhere else in Niagara Falls.
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9/14/11 |
5 |
5 |
5 |
4 |
I have taken both my dogs to this vet and have received wonderful care. The staff take the time to explain what the problems were with my pets and possible treatment options. I have also used the clinic's boarding facilities (which are impeccable) and thought my dogs received excellent care. I thought I received excellent service for the money that I paid.
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3/31/11 |
1 |
4 |
4 |
1 |
The vet assistants were very nice and they have very convenient hours. Those are the only positive things I can say regarding this clinic. I was charged a RIDICULOUS amount of money and they did not solve the problem with my cat. No follow up at all after the appt and a lot of attitude was given to me by the vets themselves. The owner and head vet actually blamed my cats problems on ME because he couldn't find a solution. Complete waste of time and money. I had to pay my bill IN FULL on my first visit otherwise they would not release my cat! (whom they were boarding). I was extremely disappointed in their service and actually made a complaint with the Better Business Bureau.
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