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6/8/21 |
1 |
3 |
3 |
3 |
Compassion? Our friends and family will not be coming here.
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10/22/20 |
1 |
3 |
3 |
1 |
Used to enjoy this clinic but lately they seem more interested in making money than caring for our pets. Used to trust their evaluations but do not do so anymore as their recommendations seem motivated to drive the cost up rather than taking care of a pet. It is too bad but we will be going elsewhere. Clients see through marketing and just want to trust their vet.
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4/2/20 |
3 |
3 |
3 |
1 |
WAY too expensive. The most expensive vet for vaccines, spay etc., in Aridrie. Charged me $21.80 for one worm pill for my puppy. Exact same pill was $5.75 and the Calgary Wellness Spay & Neuter clinic. Won't be coming back anytime soon. Shop around!
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12/21/18 |
1 |
1 |
1 |
1 |
Went here to get a check up for my pooch after I adopted him from the Calgary humane society and the vet Dr. Mount wasn’t very thorough (didn’t check his eyes, overall body condition, didn’t even take his temperature) and kept disregarding my every concern I had about my SENIOR dog and his many many lumps. Will definitely not be going back here again. I guess if your dog is young and in peak condition you’ll have no problems here but if you’re in actual need of medical advice and assistance this isn’t the place to go.
Edit: This place is extremely unprofessional especially the owner
Vicky Fitzpatrick! I came to this place on the 21st of November with my 8 year old senior dog who I adopted from the humane society for his free check up and got assigned Dr. Mount who did a really shotty job of a physical exam. He forgot to check my dogs eyes, temperature, and overall body condition when that's basically 75% of the exam! When I talked to the owner she even agreed that the exam term is
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9/27/18 |
5 |
5 |
5 |
5 |
Every single time I go here (with or without an appointment) I and both my doggos are greeted in a super friendly and professional front desk staff.
One of my pups is usually wary of new people but she loves loves loves the staff here.
All of the doctors try and make the pups as at ease as they can which to me is one of the most important things I love about this practice aside from the phenomenal treatment my dogs get.
The staff here clearly love animals and it shows.
The prices are quite reasonable and they do not push treatments. They have always walked me through in layman's terms about what's happening without ever making me feel stupid.
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8/17/18 |
5 |
5 |
5 |
5 |
this veterinary clinic in my humble opinion is the best of the rest when you go there with your animals you are looked at as a person not a $ sign, you are greeted by smiles and sometimes owners come in and are very upset because of the situation ,but staff there are always ,always comforting and letting you know everything is being done that needs to be done I have been in that position a few times and they have always put my mind at ease , the vets are tremendous willing to go to great length to help you and your fur baby or feathered friends , my little guy has had numerous surgeries there he has always been well looked after , and I don't think their prices are unreasonable , they also have a seniors discount the facility is always spotless and they all care , oh yes and coffee is always on so if you need a vet ,might I suggest you give them a call you won't regret it Dr kim is my little guys primary but has also seen Dr Laura and Dr jeremy they are all amazing
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12/1/17 |
3 |
2 |
2 |
1 |
The facility and front counter staff were good but the unnecessary x-ray, medication and recommendation for surgery was unfounded and untrue. I rely on professionals to be professional but the advice I received was inaccurate and reflects poorly on the Vet who gave it. I sought a second opinion and was told that any experienced vet would be able to diagnose my dog's injury by feeling her leg (not x-raying), medication was not necessary (as it is only aspirin) and with a little education from the vet, I can easily help my dog when her leg slips a little. It is cruel to put an animal through surgery unless absolutely necessary and to have received this recommendation from Airdrie Animal Health Centre is disheartening and lacks integrity.
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5/5/15 |
1 |
1 |
2 |
3 |
Clinic Is a dump and seems so unorganized. They claim sits mandatory after a denta t have a cleaning, there is no law or mandatory cleaning at any clinic
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10/9/14 |
1 |
1 |
1 |
1 |
My elderly cat had an 'episode' of some sort early one morning. I called at 8am and they told to come at 9am. Then they called back to say they were looking at the wrong day and I could come at 10:30. When we showed up they put my husband and cat in a room right away as there was a dog in the waiting room. After standing at the front desk in front of a lady while she ignored me, I went in the room. Then I could hear them talking about us from the room so I went out to find out that I did not have an appointment. After they called to change my appointment (that was a couple hours away) I was supposed to call them back to confirm it!?!? We just walked out.
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4/28/14 |
5 |
5 |
5 |
5 |
I have been going to this vet clinic for over 12 years. The care we receive is always top notch. They don't push unnecessary treatment and listen to what I have to say. I would recommend them to anyone. I have gone to Calgary vets and drive to Airdrie to this clinic, because they are top notch.
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5/25/13 |
3 |
3 |
1 |
1 |
I have been this office a few times with my dog and have paid lots of money to them. I had appt's so no problem, however when I do have a serious problem with her, and tried to get her in on Sat afternoon, they told me to go to Calgary emergency if I felt she needed it, however they were too busy to see her themselves. Seriously, not professional at all!! But wait, I could bring her in Monday morning if I wanted??? Duh...............I will be looking for a new Vet!!
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5/18/13 |
5 |
5 |
5 |
5 |
Excellent care by qualified compassionate staff. Always willing to to explain and assist in all ways. Extremely kind to all my animals, 14. Provided excellent end stage of life care to my friends.
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3/15/13 |
3 |
4 |
2 |
1 |
I will NEVER return to this facility again. Although it is clean and overall the staff are friendly, I paid an exorbitant amount for a simple x-ray and check. almost $300.00 for a 20 minute visit! I was quoted $150.00 at the Apex vet center but wanted the x-ray done quicker than the Apex could accommodate. I was shocked and aphauled by the ridiculous price I was charged. Shame on you! You want responsible pet owners but ridiculous prices for services.
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1/28/13 |
5 |
5 |
5 |
5 |
I have been a client for 4 years for my 2 cats and dog. I have always had very professional service for the clinic. Their staff are wonderful with the animals and the vets are great at explaining everything there is to know. I would highly recommend the Airdrie Animal Health Clinic to anyone who is looking for a vet!
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9/21/11 |
5 |
5 |
5 |
5 |
I have been a client of this clinic for over 15 yrs and recieved nothing but wonderful care for my cats and dogs. I never feel rushed during my appointments and feel very comfortable asking questions and questioning the vet as to why a particular treatment is recomended or not recomended. They have always been open and encouraging when I have found additional information from other sources (ie other breeders and or the internet). They have also done their own research when an unusual symptom has been presented. There has been many times that I have brought in one of my dogs for a problem or issue and I have not been charged a vet visit on my invoice. I have never felt that I was not getting my monies worth from the clinic starting at reception and working right back to the vets and techs. I have recommended them to friends and family and would continue to do so.
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SYSTEM: 1 negative duplicate or disallowed ratings automatically removed |
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9/8/11 |
1 |
1 |
1 |
1 |
My dog had to have his toe amputated,the infection reached into my dogs bone from the broken nail being left on and rotting causing a huge infection, instead of being removed as we requested. I saw three different Animal Hospitals for different oppinions, one of them being my family vet, they all confirmed the nail should have been removed as we requested from the beginning.
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