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2/26/20 |
1 |
3 |
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3 |
Needed my cat's prescription renewed within about 2-3 weeks. Called to renew my prescription and only got a call back approximately 8-9 days. Was told that vet needed to see my cat and that next available appointment was only in 5 weeks. I was told I could get my prescription filled to at least cover the time priod up to the appointment. Then got a call back saying that it was not possible. I asked what is there to do until then, what are the other options, I absolutely need to get the prescription renewed and could not wait that long. The receptionist who was extremely unsympathetic with me and judging by her tone of voice, could not care less about my situation, simply suggested I call another clinic.I felt abandonned by this clinic and am disapointed in their lack of compassion and flexibility. As the receptionist suggested, I am now consulting a different vet. Too bad, I kind of like Dr. Kader but I do not accept to be treated that way and to put at risk my pet's health.
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1/28/14 |
5 |
5 |
5 |
5 |
I have been taking my dog for years and never once have any problem. The staff really cares about my dog's health, they always have the right diagnosis, treat my dog with love and take the time to answer all my questions. I want to thank Dr. Krader and Dr. Jenn Maxsom for all their support and interest in healing my dog from a severe allergy. I would recommend this Clinic to any person that really cares about the well being of their pets. Better service than our human health system !!!
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12/6/13 |
5 |
5 |
5 |
5 |
There is not a single negative word I could say about this clinic. It is HANDS DOWN the most amazing clinic I have ever taken my animals to. The love and caring they have for every animal that comes through their door is astounding. They are not about robbing your wallet. The services are very affordable and they give you as many options as possible when it comes to the care of your pet. We just moved 4 hours away, after 13 years, and not being near them is the saddest part of our departure. Despite distance, I love this clinic so much that we will be trying to coincide our visits with our pet care.
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12/6/13 |
5 |
5 |
5 |
5 |
Have always had Awesome experience with Clinic Vet de Hull.. The staff is awesome and friendly and I would take my dogs no where else but here!! Dr.Kadar is amazing!!!
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12/4/13 |
1 |
1 |
1 |
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PLEASE DO NOT GO TO OR SUPPORT THIS CLINIC. My dog went in 8 months ago to have dental surgery (what was supposed to be one tooth turned into 3). Dr. Kader performed the surgery and had my 20 pound dog under anesthetic for over THREE HOURS. My poor guy was extremely sick following the surgery because of the excess time under. He was clearly manhandled during the surgery in a very rough manner. He had ulcers, constant vomiting, pure bloody stools following the 'minor procedure.' The receptionists were rude. At the appointment before the surgery, the receptionist was on the phone making a personal call for 25 minutes (this is no exaggeration) while I stood in front of her just staring at her. This clinic is so bad that I am pursuing malpractice charges in small claims court. My dog now has to go under AGAIN as a tooth adjacent to the one that Dr. Kader said took him 1.5 hours to pull is not loose because the root is dead. PLEASE DO NOT GO HERE. They care about $ and nothing else
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11/30/13 |
5 |
5 |
5 |
5 |
Being on a fixed budget from Ontario, I was unable to afford to have my cat spayed in my own city, including the city funded spay and neuter clinic. I got quotes around 400-500$ throughout the region. When I called the clinic for a quote I was amazed that I was going to be able to afford this surgery. They quoted me 190 plus taxes. It was worth the 1 month wait and she is at my home now recovering. What a great experience from the clinic and I will be recommending this clinic to everyone. It is nice to know they are there for animals and not your wallet!! Good job
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8/29/13 |
2 |
3 |
3 |
2 |
Very unhappy with this clinic. They recommended a very painful and unnecessary surgery for our puppy just to grab a few extra bucks. They made it sound mandatory and didn't explain any of the potential complications. The discount on their services isn't worth the risks, stay on the Ottawa side!
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8/8/13 |
5 |
5 |
1 |
1 |
Dr Kader's ONLY solution to my dog's eye ulcers was a costly eye surgery after treating him for a month+. Went for second opinion and his eyes were completely healed with a $20 antibiotic cream. sent letter to Dr. Kader who has not even called texted or even acknowledged receipt of my letter. Nothing!!! Grew up with the clinic in our backyard and Dr Granier. Sorry to say but money is what seems to run the clinic now. Sad to see vets not using their medical common sense anymore.
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3/11/13 |
5 |
5 |
4 |
5 |
I have been entrusting my cats to Dr. Kader for over 12 years...He really cares about his patients and responsible owners too. I've never had a problem with my cat receiving her cortisone shot for her severe allergies...It's been a life saver actually...otherwise, she would be scabby all over since it's very difficult to pinpoint an exact allergy in a cat without spending thousands of dollars which I don't have...but maybe making a different appointment for the cortisone might be wise so as not to invade their system with their annual shots at the same time...They won't charge the visit fee in this case, since a tech can do it...The staff is awesome & their prices very competitive..I have referred many people & none were dissapointed...They are a compasionate team & really helped me through hard decisions...making me feel better about the choices I made...
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2/5/13 |
5 |
5 |
5 |
5 |
I was refered by a friend to go to this clinic because they had more affortable services. Went with my cat for her annual shots in January. The staff were great and very helpfull. The place is very clean and smells good. I didn't feel rushed as Dr. Lavoie examined my cat and answered the many questions I had. They will definately see me again next year.
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1/22/13 |
3 |
4 |
5 |
3 |
I'm a bit disappointed has I've never met the Vet. I went there I only talk to the staff not the vet. When you pay close to $400 you assume that you can see the vet. I've also specified that I want advise regarding a problem, I paid for but never receive the advise....
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11/9/12 |
5 |
5 |
5 |
5 |
The staff is absolutely fantastic and Dr.Kader is amazing. We bring our two dogs there and wouldn't go anywhere else.
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9/17/12 |
5 |
5 |
5 |
5 |
We rescued a Siamese cat from a shelter and brought it to CVH and Dr. Jeff Kader met with us. He had his doubts about the cat but gave it his all. Today the cat is 15 years old and still living strong. This clinic has the best service, the receptionist was so helpful answers all my questions and more. Even the prices are amazing. Overall great experience for an Animal lover like myself.
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12/19/11 |
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3 |
3 |
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Took my cat for vaccines and Dr Kader noticed a swelling on his gums. He suggested a shot of cortisone, saying the only side effect could be excessive urination for a couple days. He gave the cortisone and the vaccines at the same time, which I found out later is something that makes the vaccine completely useless. Cortisone shuts down the immune system. The vaccine is supposed to trigger the immune system for the viruses. So there's no point in doing two things that are meant to have opposite effects... Apparently it's hard on the cat's system too. So he got sick, then caught an infection because of his weak immune system. Took him to a different vet, he's on antibiotics now and recovering. Not to say anything bad about the other doctors in the clinic, but Dr Kader made me lose my confidence in their clinic with a simple mistake like this. It's cheap, but not worth it if they do this kind of thing. Lesson: You get what you pay 4; avoid cortisone; and definitely cortisone&vaccines.
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