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1/15/23 |
1 |
1 |
1 |
1 |
Morinville clinic is only looking for your money, in our case they did not display any compassion or care our cat was prescribed morphine for pain and sent home, we spoke to them a few times with no further assistance. She spent 2 days in pain, we took her to another vet who diagnosed with a bowel obstruction and treated her within an hour. We could have lost her for something that is very treatable.
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9/23/19 |
1 |
1 |
1 |
1 |
When my 18 month old puppy died in her sleep at home, I trusted this clinic to arrange a necropsy and cremation.
Instead, they dropped the ball on shipping her, didn’t tell me and then lied about it. She sat for 24hrs in a freezer then 3 days in a shipping facility before arriving to the lab in Saskatoon.
And as if it couldn’t get any worse, they failed to send her with the proper paperwork to get her cremated and the lab disposed of her body. All I wanted after losing my puppy way before her time was for her final resting spot to be with me and the Morinville Vet Clinic has robbed me of this.
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3/23/19 |
5 |
5 |
5 |
5 |
Highly recommend this clinic for all your fur babies needs. The staff is truly compassionate and the care provided is top notch. The cost is reasonable and the pet care program is a nice option.
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7/2/15 |
2 |
4 |
3 |
1 |
I found the staff unfriendly on the three separate occasions we have visited this clinic. They are expensive, although I have no complaints about they way they have treated our cat and dog. However, I feel they should take the name 'vet' off of their sign and change it to 'cat and dog' clinic as they seem unable or unwilling to treat any other animals. They also will NOT treat emergency cases or wildlife unless you pretty much drop it on their doorstep and run away. I understand running a business like a business, but I will never go back to a place like MVC that doesn't seem to care about all animals. They are an American medical type facility and I won't give them money anymore.
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12/19/13 |
5 |
5 |
5 |
5 |
I highly recommend this vet clinic. When my Jack Russell was attacked by another dog they stitched her up and put in a drain. I felt she was in the best care the entire time she was their. They gave me through after care directions and were very clear that I could call if I needed anything. It's been almost a year now and she barely has a scar! I wouldn't take my fur babies anywhere else!
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12/18/13 |
5 |
5 |
5 |
5 |
MVC is our choice for great veterinary care for our extensive fur family! We are especially grateful for the evening and weekend hours (I know how hard it is to work weekends and evenings :)). All the staff are patient and supportive with us and our pets. Twice we have recently needed to see a vet on an urgent (within an hour) basis for our pets, one call and we were on our way to see the doctor! We saw the doctor as soon as we arrived and had a happy diagnosis in just a few minutes with our oldest gal..the other time our dog was prepped for surgery in a couple of hours. I couldn't be happier with the care we receive at MVC! Thanks again!
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12/6/13 |
5 |
5 |
5 |
3 |
I liked how the vet gave us all the options and prices to take home and discuss before making any decisions. I think the prices seemed average. All the staff were incredibly friendly.
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11/20/13 |
5 |
5 |
5 |
5 |
The staff are very friendly, welcoming and helpful. They understand the different animal personality type and are very accommodating. The facility hours are great and give plenty of chance to schedule appointment around work schedule. I recommend this veterinary clinic to everyone!
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11/11/13 |
5 |
5 |
5 |
5 |
I was very happy to be able to get in right away. Staff very pleasant. Also happy with the fee for the visit.
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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11/8/13 |
5 |
5 |
5 |
5 |
We arrived to be promptly greeted by friendly professional staff who quickly addressed the health concerns of our pet.
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11/6/13 |
5 |
5 |
5 |
5 |
I have been going to this clinic for many years now with my dogs. I have always been greeted by a happy and caring staff. When emergancys have come up there is always someone to answer our call, and in the case of needing surgery or even a general check up if there is a slight posability of a problem they always do a follow up call. I highly recomend all of the staff for there caring and concern about their clients/patients. The boarding kennels are excellant and when I have had to use them my dogs have always come home happy and well cared for.
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10/31/13 |
5 |
5 |
5 |
5 |
I have had nothing but great experiences at Morinville Veterinary Clinic, The staff has always been amazing to my animals and myself, through the good and hard times.I can say they genuinely care, they go above and beyond with little extra's such as little scarves for the dogs on Xmas and Halloween to sending sympathy cards hand signed by all the staff. I have recommended the clinic to several people and will continue to do so in the future. I would also like to add that the grooming facility is just awesome. The girls do a fantastic job and the prices are more than reasonable. Thank You again to all the wonderful staff at Morinville Vet Clinic. You all rock!! Sincerely Lori McCoy.
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10/28/13 |
5 |
5 |
4 |
5 |
Great staff all very caring and friendly. Great after procedure care and follow-up
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10/27/13 |
5 |
5 |
5 |
5 |
I cannot say enough about the wonderful staff, service and value afforded pet parents at MVC. My initial use of the clinic was for boarding and they went out of their way (and still do) to accommodate my very special cat who needs more space than most. More recently, I had to euthanize my older pet and the compassion and dignity with which they treated me and my pet will not be forgotten. Dr.Yau has been exceptional with my boys and the rest of the staff at MVC have never been anything but kind, loving and professional during any of my visits. I feel very fortunate to have found them when I moved to the area.
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10/26/13 |
4 |
5 |
5 |
4 |
staff were very pleasant and good with my dog. They interacted with my dog, offered personal information about their experiances with their animals and had good knowledge of the procedures and products that I purchased. The vet was a bit difficult to understand because of the accent but was very pleasant.
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10/22/13 |
5 |
4 |
4 |
4 |
Staff are really nice. Have been a few times. Value is usally pretty good, although there is one doc that will push for extra tests, visits, etc. Reception staff are always very attentive and loving to the animals.
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10/4/13 |
5 |
5 |
5 |
5 |
We have used this vet clinic for the past 15 years for all our families pets from our collie to our current 3 cats. Dr. Hi and Dr. Yau have been excellent in our most recent pets struggle with a potential fatal disease. All of the staff are friendly and very compassionate. I cannot say enough good things about this clinic and would recommend it to anyone with pets. Dr. Yau is one of the best diagnosticians and her treatment of our cat Sebastian was second to none. She did follows ups even late at night and never was to busy to return a call.
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3/26/13 |
5 |
5 |
5 |
4 |
My cat ate a leaf from a easter lily. Phoned the vet and they got us in immediately. Lillies are deadly to cats. They treated him and I am happy to say that we still have our little friend.Will never have easter lily in the house again!!!Can't say enough good about the treatment we received.
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3/15/13 |
5 |
5 |
4 |
5 |
We have a cat that has Feline Luekemia. We were told that she can live 2 weeks to 12 years with the disease. It's been a few years since she was diagnosed but she was getting "bothered" by the disease by showing signs of stress and urinating outside the litterbox in various places. We tried one medication but that didn't help. Then tried another and then modified the use. We were desperate because we knew this would be the last "shot" at helping our cat. Otherwise, we had to face the fact that her time was up. Well, the modified method of taking the meds worked! And worth it because she is a great cat! All I can say is "thank you everyone" for your help. You were persistant with us ...and we are glad for that! Brigitte Wilke
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3/11/13 |
5 |
5 |
5 |
5 |
I have been with MVC for almost 2 years now. I really enjoy their staff and I trust my dog's Vet. I am always treated with respect and I feel that they genuinely care about my animal. I will definitely recommend MVC to anyone looking for a great place to take their pets! Big thanks to Dr. High for the amazing service he has provided for me and my dog.
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3/11/13 |
5 |
5 |
4 |
5 |
Very supportive staff, with excellent service provided, and follow-on support councelling most welcome
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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2/12/13 |
5 |
5 |
5 |
5 |
Friendly staff, clean facility, passionate about pets, at the most reasonable prices in the area.
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2/10/13 |
5 |
5 |
5 |
5 |
I'm thrilled with the service at this clinic. My 8 month old kitten was up wailing most of Saturday night and into the morning. When I called to see if it might be possible to get an appointment, I was told that despite being double booked for the remainder of the day the vet (once made aware of our situation) wished us to come in as soon as possible to be on the safe side. My kitten was diagnosed as being in heat (as I had somewhat suspected) - but it was good to have it confirmed by a professional and to hear that he had no other concerns). Best of all - they waived the fee for my visit, so I didn't even need to pay for the peace of mind. These guys are great!
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2/9/13 |
5 |
5 |
5 |
5 |
I would strongly recommend this clinic to anyone searching for quality health care for their pet ! I have had only positive experiences with my two previous dogs and I now have a new puppy under Dr. Kinsmen's care ( awesome vet !!!) I find all staff to be friendly and helpful and the hospital is extremely clean . I trust this clinic and would recommend it to anyone and their furbaby !!
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2/7/13 |
5 |
5 |
5 |
5 |
Our dog had an operation at this clinic. We were impressed with the excellent care given our pet. Thanks to Dr. High for all his clear information and help. This is a great place for your loved pets!
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1/20/13 |
4 |
5 |
5 |
4 |
I love this vet! I have used westlock vet and many city and Sherwood park vets as well! They are always welcoming ( with the exception of one staff member who can be rather abrasive on the phone) with that said I recommend them to family from the city all the time! I have 4 dogs and they have all but one needed to go in for emergency reasons at one point or another! Price wise they are better then the city! Compared to westlock they are more expensive! But if u live in morinville the drive to westlock and the gas used! They are a great boarding facility which we use while away on vacation! Love love love them!
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1/4/13 |
3 |
4 |
1 |
1 |
Usually, most of the staff are good. I have, on a few occasions, been given some grief at the front desk by an unqualified person with bad people skills. I don't think she is still there, yet more of the same yesterday and today. My wife and I attempted to have one of our pets euthanized since yesterday. All we got on the phone were inappropriate questions and referrals. Twice I was hung up on because the receptionist doesn't seem to know how to forward a call. I got tired of waiting, so we went to Westlock, who took our pet in right away, without all the inappropriate questions. We also saved over $100. This is no surprise, most people we know are aware that this clinic overcharges compared to Westlock and Fort Saskatchewan. We don't plan on going to the Morinville Clinic for our pet needs again.
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9/26/12 |
5 |
5 |
5 |
5 |
Loved the hole experiance. Lance had the most amazing time considering he stayed for 10 days after knee surgery. Price was great and they even honored a discount I wasn't expecting. Thanks to everyone that really cared!
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1/26/12 |
5 |
5 |
5 |
5 |
Staff are very friendly and helpful, you can tell they sincerly care about your pets!
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