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9/21/16 |
2 |
3 |
3 |
2 |
My cat had a paw wound. They planned surgery to get a sample but decided that day a flush would correct the issue.I was asked to bring my cat back 3 days later but it was too late and found she had no circulation in her paw, resulting in amputation.There was blood on her bandage upon pick-up that the vet did not see and said should not have been there, indicating something was wrong-I did not know to question/trusted them.I should have been told to come back sooner. They blamed this on the length of time of infection and a possible random blood clot that could have happened even without surgery(tests were inconclusive to the cause-including any clot.The vet showed caring,and paid back for initial surgery(but only out of good faith)and 2 free check-ups, but I feel they should have paid for the amputation and owned up to the idea that this surgery caused her paw to loose circulation. I am sure without it my cat would have her leg.Owning up to this means more than money and nice words.
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8/3/16 |
5 |
5 |
5 |
5 |
Beyond professionalism and compassion!! Best Vets in Saskatoon.
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4/28/15 |
5 |
4 |
5 |
4 |
Everyone I talked to, vet and tech alike, are patient, clear, and super informative and helpful. I took my large dog to be spayed and they did a fantastic job. Quick to get her in, pick her up, and she is almost fully healed, less than 2 weeks later. I highly recommend Acadia vet clinic and have made this my permanent vet for all of my pets. Only suggestion that would make it better and that I have seen in other clinics, is ensuring pets are taken to back or exam room immediately, so that dogs/cats/pets do not have to chill with each other in the waiting room. That being said, I asked for this because of my high energy/hyper pup, and they were instantly accommodating with no problem at all.
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5/14/13 |
5 |
5 |
4 |
4 |
We wouldn't have had our male boxer with us for five years after he was diagnosed with his first cancer if we had not had Altina and her staff fighting with us. They were so informative with all the options available to us at each stage and were completely honest with us with regard to their limitations which we really appreciated. Acadia is our sole vet and will continue to be into the foreseeable future. We have complete faith in them.
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1/30/13 |
1 |
4 |
3 |
3 |
I am new to Saskatoon, the Reception the first time was so cold and so snob that I felt like I did something wrong. The second time I went there she grabbed the bags of my cats with my cats in it in a way that was so heart braking that I went back in and took back my cats and went to another vet. . The doctor I saw the first time did not even bother to put the table down in the examine room, she talked to me while my cat was in his bag with no regards. Also when I went back to take my cats they where still in their bags not taken out.
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9/18/12 |
5 |
5 |
5 |
3 |
I have always had great and knowledgeable service at this clinic. With four dogs and all working in multiple venues, we have experience chronic sporting injuries healed by laser as well as many other regular services needed. When testing that they were not equipped to provide was required, they accommodated us to find the help we needed. We were recommended to go elsewhere for surgery that had horrible results and were very accommodating to fix the mistakes of another vet. One dog came through major surgery and was on the way to healing in just days with the laser surgery techniques. May cost a little more, but now that I have experienced cheaper services, I will be returning to Acadia for my vet needs.
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8/26/12 |
5 |
5 |
5 |
5 |
I've been using Acadia vet clinic for approximately 18 months and have been very satisfied with the service and staff and would not hesitate to recommend them to anyone. Because I have clinical experience myself, I can quite happily attest to the quality of care that my animals have received at Acadia. Everyone has been cooperative and caring, and show a high degree of expertise. One of my animals required an orthopedic surgery, and both the surgery and the rehab after were excellent.
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8/24/12 |
5 |
5 |
5 |
5 |
I have been taking all of my pets to Acadia Vet Clinic for over 12 years. The staff are extremely knowledgable, kind, compassionate and caring. They offer cutting edge treamtent options and they follow up with you after every visit to make sure your pet is doing well and to answer any questions or concerns. Even with all of the services they offer, they never pressure more treatments than are necessary and if one treatment isn't working, they will pursue another, but only if you want to. All of the staff truly understand that pets are cherished members of the family, and I will never take my pets anywhere else.
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7/12/12 |
2 |
4 |
1 |
1 |
Avoid this clinic if you're not a breeder or highly-paid professional. The vet Altina appears to favor owners with the big bucks. Last year, our dog was re-anesthetized 3 times and stayed all day so they could service another dog with artificial insemination. Ultimately in June 2012, our dog was misdiagnosed and died in ER of fully-engaged lung cancer within 1.5 weeks of a check-up at her clinic that pronounced him healthy. We feel stupid not to have changed vets sooner, as we were never treated very well at their clinic.
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4/12/12 |
5 |
5 |
5 |
5 |
Kind and caring staff, went the extra mile for my pet.
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3/24/11 |
5 |
5 |
5 |
5 |
The Acadia Veterinary Clinic has looked after my pets health for years. I would highly recommend this clinic to friends and family. All the staff are very pleasent and very knowledgable in what they do. Dr. Altina Wickstrom's years of experience is shown through the amount of new treatments the clinic offers. The staff are very friendly and I love after any visit the follow up you receive.
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12/2/10 |
1 |
2 |
1 |
1 |
Poor Customer Service. Canine Reproduction knowledge well below industry standard. Would not recommend this clinic for such delicate procedures. From a long time breeder of international Champions.
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12/2/10 |
5 |
5 |
5 |
5 |
I cant say enough Good about the entire team the sun rises and sets on DR. Altina Whickstorm
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