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8/27/15 |
4 |
5 |
2 |
4 |
I called into the clinic and was immediately told to hold. From there I l was left on hold for over 5 minutes until I hung up and gave up. I called another vet. They are usually great and this downward turn has happened more than once and too bad. They need better admin.
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1/12/15 |
5 |
5 |
5 |
5 |
Absolutely the very best!!! I would not take my cats to any other vet. Have been going there for well over 20 yrs and the staff are amazing. They are like family...caring and compassionate...as well as being excellent at there jobs. I trust them completely.
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6/16/13 |
5 |
5 |
5 |
5 |
Friendly knowledgeable staff and Doctors. They found and corrected some mistakes my former vet had made concerning medications and vaccinations. I would recommend you take you pet here!
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SYSTEM: location changed from Thamesford, ON to Ingersoll, ON |
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6/18/12 |
5 |
5 |
5 |
5 |
All the staff are a wonderful group of people at Banner Road.We have been taking our 2 dogs here for 11yrs since they were puppies.Always greet you & your animals by name & a friendly smile.Show care & compassion like they were thier own.One just had Dental surgery she is so happy with her new smile & clean white teeth.Thank You & keep up the Great work you all do.
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3/12/12 |
5 |
5 |
5 |
5 |
The staff at Banner Road are incredible!! We recently had a couple of emergencies with 1 of our dogs and in the end decided it was time to end her time on earth. Their caring and compassionate ways made the time a little more bearable. They went out of their way to take care of her and give us as much time with her as possible. They honestly care about their patients. Would recommend to everyone.
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1/18/12 |
5 |
5 |
5 |
5 |
I had the pleasure of working with the great staff at Banner Rd. The DVMs & techs, & receptionists are wonderful. Your pets are in great care and the prices are reasonable. They show their compassion in all that they do and they all keep up their continuing education. I would recommend Banner Rd anyday!! They excel at their jobs and in the care of your pets!! And I must say, I still consider them to be the Cat Whisperers...they are phenomenal with all feline characters (domestic & feral). Keep up the great work- Drs. Mark, Matt, Tammy, & Evelyn + techs Rose, Annabeth, & Amanda!! What would they be without Fern & Bonnie to complete the team!! They are a "family" out there, which is shown in the care they provide. They are not afraid to go above and beyond. I give them 5 stars!!
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10/27/11 |
5 |
5 |
5 |
5 |
I have been taking my pets to Banner for the last 22 years. They are absolutely the best. I recently had to euthanize my 20 yr old cat (who had been a patient her entire life) the staff handled everything (including me being a mess) better than I could expect. The care and compassion these people have for their patients, and their owners is unparalleled in my opinion.
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9/26/11 |
5 |
5 |
5 |
5 |
Our lab Molly who is now 12 years old has been going to this clinic since she was 10 weeks old .. Great vets and staff.
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7/3/11 |
5 |
5 |
5 |
5 |
We have been going to this vet clinic for 21 years, before the new building. Love this place, and the people. Our dogs are well taken care of and their prices are reasonable. Our dogs have passed and have gotten new ones. They lived to be fifteen years and older. I would reccomend Banner Road to anyone.
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1/3/11 |
5 |
5 |
5 |
5 |
We love this vet! They are very easy to work with, have very good prices and are extremely friendly and knowledgeable. We started going here based on a recommendation by a lady I work with and couldn't be happier. When we adopted a cat and later found out her had FIP the staff was very helpful and kind. Most of the vets are very honest and will tell you the odds and possible outcome of everything, and not sugar coat it. I love this about them, too many vets now are quick to push extra testing and meds when they will really do the animal no good. If you want a great, honest vet, this is the vet for you!
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10/3/10 |
5 |
5 |
5 |
5 |
I have had my dogs under the care of Banner Road for 10 years. When I married my husband, his cats started going there too. We have nothing but the best to say about the doctors, vet techs and receptionists. All live in the community, which underscores the family atmosphere at the clinic. Everyone has the utmost respect for all questions and most importantly, for the animals who are in their care. Mark researched alternative cancer treatments for my Lab and when all avenues were exhausted, he and Annabeth provided amazing support when she was put to sleep. Everyone always is greeted with a smile and despite a large clientele, they remember everyone's name, all the animals names and histories; it is truly amazing and something that is greatly appreciated. Too bad they don't accept people as patients; my family doctor could learn a thing or two from this wonderful group of animal care professionals!
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9/18/10 |
5 |
5 |
5 |
5 |
Have been taking my pete to Banner Road for 15 years. Matt and Mark and staff show great compassion and caring. Highly recommended
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2/6/08 |
5 |
5 |
5 |
5 |
Drs Mark, Matt, and Tammy have served our pets over a 10 yr period.
In that time we have had to euthanize 2 family dogs and the kindness and compassion shown was unbelieveable.
Dr Mark is an excellent vet surgeon even doing the latest ACL surgeries.
From the receptionists, Fern and Bonnie, the vet techs, and especially the Drs themselves you feel in the company of a large and caring family.
These guys are country vets at their best, no formality, no extra fees, first name basis, can be contacted anytime, and a level of care that just can't be matched.
When we had to euthanize our last lab, Bailey everybody in the building cried.
Only afterwards did they tell us, when he had to stay for extended tests, he spent his time in the lunchroom not in a cage, he was one of the family.
How typical of this group o animal lovers.
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