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4/12/20 |
3 |
5 |
5 |
4 |
The best vets there were Dr. McCarthy, who retired, and Dr. McConkey, also retired. We used that clinic for years, always with those two, although later we started to use J. Pytka - who is a good surgeon, but not my favourite at all, I find she's in too much of a hurry to put animals down. She also badly misled us over testing our 2 cats, and we ended up finding out what was actually wrong at another clinic, so we didn't go back. Pytka has gone to Big Rock in Okotoks, and based on that, I don't think I'd go there, she really screwed us up. Now we've got a sick cat, had what we thought was a hairball, called McLeod during lockdown, we were talking to a vet about it, and she dismissed it as a hairball, did NOT mention the worst case scenario, said re cat hiding in the basement wasn't an issue, just typical behaviour. Called Fish Creek, said bring him in immediately, a medical emergency - a blocked urethra. I find that inexcusable that we weren't alerted about a common, dangerous issue.
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3/28/19 |
3 |
3 |
3 |
1 |
They lost the best doc they had ..dr pytka .i had been going there for 23 years ..I left when dr pytka left ????
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11/7/18 |
5 |
4 |
4 |
4 |
Dr. Pytka was the absolute best but she is gone and if anyone can tell me where she is, I would really appreciate it.
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2/27/18 |
5 |
5 |
5 |
5 |
I have nothing bad to say about this clinic. Always refer friends. My yelp post today, "Today was a sad day, i had to put down my 16 yr. old dog. I passed on my appreciation for the quality service they provided over the past 12 years. They care about what they do, professional and today compassionate. Not driven by the dollar, rates are fair, and don't look to ding you for every little thing."
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6/9/17 |
5 |
4 |
5 |
5 |
I'm 40 now but I got a dog when I was a year old. My parents took her to Dr. McConkey at MacTrail (surprisingly he still remembers her), he was the only vet to care for her right up to the time that he had to put her down at 17yrs old. When I got my current dog 13yrs ago I knew there was only one place I could trust to take care of my girl. It turned out that my dog had a number of ailments growing up and the vets at MacTrail always went above and beyond to help us, all without charging me through the roof. As long as MacTrail is open I will continue to bring my dogs to them. BTW, The building and decore may be outdated but that just shows you how long they've been in business and that they care more for the animals and clients than they do renovating the place.
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3/27/14 |
5 |
4 |
5 |
5 |
I wish they were bigger, great people deserve a better facility. Dr. Pytka has been amazing with my pup and cat! The front staff girls always know who we are and are extremly supportive!
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2/27/14 |
5 |
4 |
4 |
5 |
I was referred by a friend who has been going to Dr. Sam McConkey for years. Since it was our first visit, he spent a long time in the reception area, just getting to know my dog, making a big fuss over her before going to the treatment room. In addition to needing her regular vaccines, she had a minor skin condition problem that was puzzling and he prescribed a simple treatment and asked that we come back in 10 days for a re-check, which we did. Dr. Sam visited with us in reception again, fussed and played with my girl, pronounced her very healthy (which she is). I was pleasantly surprised by the very reasonable cost for these services, and especially when there was no charge for the re-check. The staff I met were competent and friendly, and clearly all love animals. I would certainly recommend this vet clinic.
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2/11/14 |
5 |
5 |
5 |
5 |
We have brought our cats to dr. O'Brian for about 5 years and have been very pleased with her. She is professional and thorough and always answers all of our questions. She's quick to return phone calls. We love that she will phone to find out how our diabetic cat is doing. She goes above and beyond.
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10/18/13 |
5 |
4 |
4 |
4 |
My weee dog has been a patient here for several years and has seen many of the vets. I find the staff kind and professional and the docs provide good and reasonable care.
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5/9/13 |
5 |
5 |
5 |
5 |
We have been going to this vet clinic for 8 years now and have always received compassionate, professional,and knowledgeable care. Dr. Pytka is amazing! She saved my dog's life. The clinic is a bit older but it is clean and has great staff. Furthermore, I find the care bill much more reasonable than other clinics. The care is exceptional and there is no other vet clinic that I would choose to care for my 4 legged daughter.
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4/25/13 |
1 |
1 |
1 |
3 |
This clinic is absolutely horrible! Dirty inside, long wait to see a Dr even though we had an appointment, too busy, unorganized and to top it off was the front end staff were rude and unprofessional. They made us feel like an inconvenience because they were too busy insulting other staff members. Wouldn't recommend this place even though it's cheap.
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4/6/13 |
5 |
4 |
5 |
5 |
Very pleased with the service Dr.Pytka provides at this clinic, she is very knowledgeable and dedicated to her patients. The costs are also very reasonable compared to newer clinics. The front line staff are very friendly and helpful. The facility could use a makeover but is very clean.
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3/8/13 |
5 |
4 |
5 |
5 |
I trust and believe my dog great doctor Joanna Pytka.Great care and expertise .So happy to know such good doctor!!!
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5/29/12 |
5 |
5 |
5 |
5 |
This is a well-established clinic in an older building - nothing fancy. However, this doesn't offend us as we consistently receive quality care for our animals. Our main vet is Dr. Sam McConkey, and we occasionally see Dr. JoAnne Pytka. Both are competent, compassionate, and thorough. Dr. McConkey clearly listens to our concerns, thoroughly examines our dogs, arranges for tests when required, explains the issues, outlines his preferred treatment plan, and respects our decisions. He have always found him to be honest, and we have never felt that he pushes unnecessary tests or treatments. We currently have five dogs, so this clinic has treated our dogs during all life stages and for a variety of conditions. In addition to the quality care, the prices are reasonable. We have been more than pleased, and would (and do) recommend it often.
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