Capital City Animal Hospital veterinary clinic reviews
Capital City Animal Hospital
veterinary clinic
Treats:
Cats
Treats:
Dogs
Treats:
Exotics
Services:
After-Hours Emergency Care
Services:
Surgery
Website:
capitalcityvet.com 
Phone:
780-433-9505
Profile updated: 12/22/15
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Rating: 5.0 (1-5)
based on 6 reviews.
Veterinary Clinic Capital City Animal Hospital
has an excellent overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
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9/18/17 |
5 |
5 |
5 |
5 |
All of the staff at capital city animal hospital were awesome when I had to bring my dog in. My old pooch at age 16 was quite ill and when I brought him in there numerous options provided to me in how to proceeed with his care. Pascale Lauzier was the vet that we seen and she was absolutely amazing. She was very warm and caring and priced everything out for me before we proceeded with any testing. I knew what I was in for money wise right from the beginning. She gave her opinion of what she thought was best but not once did I feel pressured to just agree with what she wanted to do. I did find out my dog had cancer and I made the decision to proceed with euthanization. Again, every one of the staff were compassionate, gentle and let me and my fiancée take as much time as we needed to let our fur baby go. I can not recommend them enough!
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6/24/16 |
5 |
5 |
5 |
5 |
This clinic is quite expensive but they definitely know what they're doing. My oldest dog had a very serious abcess on his neck which was being treated but wasn't responding well and burst one Sunday evening after my regular vet had closed. I was scared and worried when Dr. Jackson told me that my boy would have to go in for surgery. I cried when leaving him for surgery and Dr. Jackson was compassionate and reassuring. The surgery went longer than expected and there were some complications but as soon as it was finished we recieved a phone call saying that we could visit. My dog was still heavily medicated but everything looked good and they said he did well in surgery. They held him for overnight observation and I was able to pick him up the next morning. His incision was incredibly well closed despite it being massive. It healed well. Dr. Jackson is a compassionate and talented vet. Great experience.
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2/7/16 |
5 |
5 |
5 |
5 |
Capital City was amazing. Our dog was very sick and we had seen two vets previously; one that couldn't tell what was wrong, and another that told us our dog may need to be euthanized! We came for a second opinion as a last resort, and were so glad we did. We met with Dr. Petra Warnock and she was incredible. She was empathetic, patient, and understood our concerns. She gave us options, and we went with surgery. Our dog went in immediately, and we got a call a few hours later that she was just fine. Today, our doggie is healthy and safe and recovering! The processes at Capital City are empathetic and client-centred. The techs and vets we spoke with were all amazing. We were also allowed to call for follow-up advice on our dog's recovery.
We found out that they are a full service vet centre as well, and so now we're switching our on-going vet care to Capital City. In short, super pleased, we have our doggie back, and Dr. Petra Warnock was amazing!
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1/20/14 |
5 |
5 |
5 |
5 |
Our dog was attacked by another dog (unprovoked and off leash). Upon arrival, we were greeted by a very friendly girl. The lobby was quiet and clean and we were taken in to a room. Dr. Williamson was extremely friendly and upfront with us and explained the severity of the wounds and that he would need to have emergency surgery.
The estimate was between $980-$1400 and he kept the costs as low as possible, only charging us for the minimum amount of time necessary. All of the staff we encountered were compassionate, are clearly dedicated to animals and were very friendly and knowledgeable. We left around 11PM and were told to call in the morning. By the time we left, we were even smiling due to the kind comments and efforts of the staff putting our minds at ease.
We were able to pick him up the next morning & they gave us a folder filled with detailed instructions and information. Overall, our experience with the EVEC, though unfortunate circumstances, was amazing.
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1/14/14 |
5 |
5 |
4 |
5 |
We had to bring our schnauzer in at 3:00 a.m. on Christmas eve. Thanks goodness they were available and gave us prompt and attentive service. We were given adequate information to be able to choose what type of treatment we felt we wanted to proceed with and we felt confident we had made the right choice. We were given prescriptions and a diet to help our dog through his pain and aleviate the problem. Within 12 hours he recovered and we were exceptionally pleased with the service and the outcome!
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6/7/13 |
5 |
5 |
5 |
5 |
I'm not sure why the bad reviews. We've had to bring our dog here on a few occasions and have only positive experiences. Yes, they will cost more than your regular vet, they are an emergency service, open 24 hours, 365 days, they have a higher overhead and I expect that. I recently brought my dog in thinking he had an intestinal blockage, it turns out we were right and he needed emergency surgery. The doctor talked to us honestly about our options and expected outcomes, he helped us make the right decisions regarding his care. The staff were kind and let us stay in the comfort room for as long as we needed. We were there on and off for 2 1/2 days and never felt unwelcome. My dog is alive because of them. Yes, paying that bill was difficult but it was worth it.
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