Animal Emergency Clinic of Durham Region veterinary clinic reviews
Animal Emergency Clinic of Durham Region
veterinary clinic
Treats:
Cats
Treats:
Dogs
Services:
After-Hours Emergency Care
Website:
animalemergencydurham.... 
Phone:
+1 905-576-3031
Profile updated: 7/12/13
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Rating: 3.1 (1-5)
based on 6 reviews.
Veterinary Clinic Animal Emergency Clinic of Durham Region
has a fair overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
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6/14/19 |
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Worst place ever to take your beloved pet....i guess people who took there beloved' pets there were not liked as much by the vet Ashleigh Cook as my cat Tigger was. Will never go there again and like other people I know with veer people away from this place
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9/6/18 |
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Ineffective, understaffed for the area they are servicing, wait time much too long (7 hours), charged for services and medications not needed (verified with appropriate source). will not be going back there, will go to TVEH in Scarborough in future.
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3/25/17 |
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Wonderful staff. Very compassionate and caring, like none we have experienced in the past!!!! They truly understands why they are there, have a heart, and should be supported as much as possible. If you have a pet, you need to know they are there. Wonderful !!! Thank-you for taking care of our boy.
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10/2/16 |
5 |
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My cat has been treated by ACE 2x and has received excellent care
The first time I called when my cat ate a lily–they were very helpful and after we hung up they did some research and called me back from call display to tell me to come in urgently. Because of their excellent care I had 8 more years with my beloved pet
A few days ago I noticed my cat was failing quickly so we rushed him over. They provided prompt, excellent care. Dr. Barber had treated him with the lily and remembered us from 8 years ago
This time we found out he was in kidney failure. Dr Barber explained all of our options and the pros and cons of each. We were able to take him home for one last night before returning to say goodbye
Every single staff member was exceedingly kind and sympathetic and made the worst day of my life bearable
Yes is it s bit more expensive but they are very upfront with the fees and your options. They also have an in-house lab so you get test results quickly and can act
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12/16/15 |
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This is an emergency clinic so the fees are higher than a typical clinic. This compensates for the fact that everyone there works nights & weekends when all other clinics are closed. That being said they gave us a discount on the exam fee because our pet was being followed by our own vet when she started to get worse over the weekend. They do charge regular rates for euthanasia. I've also had to phone & was allowed to consult with a vet over the phone for an extended period of time twice. No charge & no pressure to come in. I found that to be more than fair! Contrast that with a poison control service for pets I found online where I had to pay $70 for a five minute verbal consultation. We've used their services in emergencies twice & been more than satisfied with their expertise & professionalism. I've also never found a vet who doesn't have full confidence in sending you to the emerg clinic. I think that says it all.
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7/23/13 |
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Rip off! Unqualified staff! Way too expensive! Vet should have stayed in school. Over $200 just for looking at your pet.....everything else extra! Outrageous!
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