Delton veterinary clinic reviews
Treats:
Cats
Treats:
Dogs
Treats:
Exotics
Services:
Dental
Services:
Surgery
Website:
deltonvet.com 
Phone:
+1 780-475-9225
Profile updated: 7/14/13
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Rating: 2.1 (1-5)
based on 8 reviews.
Veterinary Clinic Delton
has a poor overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
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4/9/20 |
3 |
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3 |
1 |
Phoned to bring in my Havanese for a nail trim, was told $40 over the phone which is already ridiculous. Then After the completion of my appt I’m told that it’s now $48. With no reason for an extra charge and that nothing can be done about it. Outrageously priced for 10 min of work.
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12/21/16 |
5 |
5 |
5 |
5 |
I highly recommend all the vets at Delton vet clinic. Excellent Service from the Reception staff too. I was really happy with the verbal instructions and follow up phone calls from the staff. Now, I always tell my friends and family to go to Delton even if they have to drive across the city!!
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11/2/16 |
3 |
3 |
1 |
1 |
Over the last two or three years the charges have increased significantly and the care has decreased. Although some of the original staff are still great, the new techs and attitudes are neither pet nor client friendly. Additional charges for prescriptions and refills, the time it takes both pre and post appointment to get to billing, and some negative attitudes are taking a toll. Lack of follow up calls post a major and a minor dental surgery was disappointing. we have taken our pets to Delton for many years, and the changes have been difficult to adjust to as a client. I valued the relationship with our vets and respected their skill. Unfortunately, with all the changes, we are looking at a fresh start with a different clinic.
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8/18/16 |
3 |
1 |
1 |
1 |
I have been taking my pets to this clinic for 25 years. Since Dr Keeler retired that clinic has been on a steady decline. Within a 24 hour period I had to take my dog in: one visit was for her annual checkup and eye issue, the other was a follow up for the eye issue. I was charged for a physical exam on both visits! I understand having to pay for the first physical, but not the second. I argued with the front staff and finally the doctor. The doctor told me that my dog would not get follow up treatment if I did not pay for the second physical, so I had no choice as I needed to know if the treatment for the eye problem needed to be changed. I told the doctor that they were just gouging their clients and that I would not be returning. She did not even care. The clinic had to arrange for a presciption from my local pharmacy and charged for $17 for this. On each visit I was there for approximately 2 hours - way stressful for my dog. The exam rooms were NOT cleaned between pets.
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10/24/15 |
1 |
1 |
1 |
1 |
DO NOT take your precious pets here. Some of this staff really needs to go back for training. stay far away.
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8/27/15 |
1 |
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My friends dog was hit by a car and died. He was absolutely devastated so i dealt with everything for him. I took the remains to Delton and said i'd like the dog cremated to keep the ashes. I paid the fee and paid to have his paw prints done. I got a call after i was home telling me that the dog had been taken for a group cremation (where they cremate all types of animals who didn't pay for separate cremation)and that they were so sorry. I couldn't believe it. I was disgusted with the whole process. How does that happen? It happens because of the lack of smarts of the staff there. Of course they apologized and all i could think of doing is ask for some of the ashes from that cremation to give to my friend. I didn't have the heart to tell him of their mistake. That would have killed him. Of course my money was returned, but this should have never happened. I will never go back there for any animal.
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11/12/14 |
1 |
3 |
3 |
3 |
I have been ordering specialty bird food for years from Delton. All of a sudden my order wasn't filled. Upon inquiring I was told that the food was back ordered . 2months later, still no food. They offered me expired food to hold me over. Now I get the food from somewhere else that has no problem getting it. My bird needs to eat. If Delton couldn't get the food I should gave been told and not strung along and then offered expired product .
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1/22/14 |
1 |
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My bird died last night because the person taking the phone calls booked me an appointment instead of treating her as an emergency. When someone calls in about egg binding don't put them off till the next day. I call today to tell them my bird passed an the lady today says maybe the girl who took your appointment didn't know it was an emergency sooo why does she work there!!!! Anyone working there should know what an emergency is. I knew it was an emergency but being told by a vet office to wait till the next day I thought they some what knew what they were talking about so I trusted in them and yeah I now have a dead cockatiel. Don't put trust in these people with the lives of your animals.
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