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10/4/20 |
5 |
5 |
5 |
5 |
I work in animal welfare and behaviour and see the inside of many vet clinics, the good and the hidden. I believe it takes a lot to make for a good vet clinic - continuing education, certified support staff, animal-friendly facilities, behaviour knowledge, low-stress handling, bedside manner and transparency. To me North Shore meets a lot of those key points. I think they are slightly more pricey but I also think that, if we can, we should pay for properly trained and equipped vets. I especially liked how they paid attention to my kitten’s needs, communicated, gave me confidence and were knowledgable and up-to-date about issues. They also were very flexible when I wasn’t sure if my pet needed attention or not and cancelled an appointment last minute. I met several staff and vets and all were very gracious.
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2/13/17 |
5 |
5 |
5 |
5 |
I have taken my three pets to Terri Clemett for 18 years. During that time I have had many procedures done - some were expensive but all were worth it. In one instance none of the specialists could suggest anything other than euthanasia. Dr Clemett offered to try a treatment she had no evidence for but which seemed to have helped in similar cases. She saved the life of my beautiful cat. Alternative treatments have always been clearly described and I have never felt pressured to go for tests or operations beyond my budget. I would not consider using any other vet.
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11/4/13 |
5 |
5 |
5 |
5 |
I have been taking my pets to the North Shore Vet Clinic for the past 15 years and have had the most wonderful service. The staff is so warm and caring and I always know that my pets are going to be well taken care of. I refer all my friends and clients to North Shore Vet clinic
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9/15/13 |
5 |
5 |
5 |
5 |
Amazing vet clinic. Caring and compassionate staff! I wouldn't take our dog anywhere else.
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9/11/13 |
5 |
5 |
5 |
5 |
My cats and dogs have been going to this clinic for several years. I have had to put down both a dog and a cat and the staff was very kind. They are always helpful and provide great service. Highly recommended!
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9/9/13 |
5 |
5 |
5 |
5 |
We have been taking our dogs and cats to North Shore Veterinary Clinic for over 25 years. The staff are consistently caring and kind, with a wealth of knowledge and great ideas for pet care and health. The Doctors are professional and provide excellent veterinary care, all of the Doctors communicate clearly so we understand what’s going on with our pets and provide us with great care options, recommendations and treatment. Recently our dog was very ill, she was diagnosed with cancer and all of our and our pets options were clearly explained. All of the staff were professional, kind and compassionate through a very sad time and truly cared about our dog and our family. I highly recommend North Shore Veterinary Clinic, they truly love animals .
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8/1/13 |
5 |
5 |
5 |
5 |
This is a wonderful clinic. I have been taking my pets here since it opened. First my dog now my cats. I have always received the best service possible. All staff are caring an compassionate towards my pets and myself. I have recommended this vet to several of my friends.
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3/16/13 |
1 |
1 |
2 |
1 |
My dog was 9 months-1 year & was experiencing diarrhea & vomiting. A neighbor mentioned this place was good, unfortunately not. I found the vet to be rushed & have 0 compassion towards my dog. She said my dog was dehydrated & needed rehydrating with an IV pack, she’d also require antibiotics; the dehydration was a surprise, I saw no symptoms of this... The woman checked my dog over & said, “Her knee pops in & out ( I’ve forgotten the medical term for this)” I said, “You can’t be serious.” The vet responded, “Why are you surprised? We’ll need to do X-rays, ideally sooner rather than later.” I knew I was being lied to, I responded, “My dog has seen several vets, I find it extremely hard to believe that no one else noticed this.” The vet said it was up to me to decide what I wanted to do. The visit ended up being $250! How'd that happen? I won’t go back. I immediately found a great local vet nearby who I trust. Another note, it has been confirmed that my dogs knees are perfectly fine,duh!
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1/25/13 |
5 |
5 |
4 |
4 |
Knowledgeable, caring and compassionate. Our "fur --kids" are in great hands!
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5/8/12 |
5 |
5 |
5 |
1 |
Good animal care but very expensive. Get written detailed estimate before treatment
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1/30/12 |
1 |
3 |
3 |
1 |
The vet's here didn't involve us in the care of our pets in a meaningful way. It was expensive, inconsistent and lacked any sincerity. Went three times when we moved to the area. Will not be going back.
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11/3/11 |
5 |
5 |
5 |
5 |
Can't say enough wonderful things about this clinic. The staff care for my 2 dogs as if they were their own. Thank you everyone!
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4/13/11 |
1 |
2 |
1 |
1 |
Been to this clinic a number of times. Always found staff to be short & borderline rude. Only one vet was good (Dr Mary Plinschke); she listened to my concerns and included me in the treatments. The others (Dr. Terri Clemett and Dr. Janet Maclean) did not listen or respond to what I said; instead, they abruptly and rudely provided treatment. It was very expensive; simple cytology and ointment (that has been repeatedly ineffective) cost over $100. They were inconsistent in the treatment provided and obviously just after a buck! Find a better clinic where they value your patronage!
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11/6/10 |
4 |
5 |
5 |
5 |
Superb Vet support over 20 yrs of caring for my various dogs. Dr Clemments care was first rate...in the good times as well as the bad....clients sbould realize that the staff deal with EVERYTHING. You may have come in on a "sad" day.
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10/4/08 |
5 |
5 |
5 |
5 |
Terri Clemet is a wonderful perosn, as well as a veterinarian. Unlike many veterinarians, she truly cares about the wellness and health of your pet. Dr. Clemet is very explicit in regards to possible treatment options, is very empathetic, takes the time to explain what the problem is and gives honest and well educated opinions on what plan of action she thinks is best for you and your pet. The clinic is very clean, up to date and has a warm environment for animals. I find the staff to be very friendly and helpful. The clinic also provides many services to help and provide for stray animals, such as finding them a good home! Your pet is in good hands with Dr. Clemet!
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2/14/08 |
5 |
5 |
5 |
5 |
I love all of the vets at this clinic. I've had nothing but compassionate care. Dr. Clement is an excellent surgeon.
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