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2/17/24 |
5 |
5 |
5 |
5 |
This is the best vet clinic in Hamilton. The staff is amazing and they give amazing care to all the animals. They go beyond the call of duty. I was so skeptic at first but from day one they have been outstanding. When I had an emergency with my kitte they took care of him as it was their own. Thank you so much. Domino and his family are very grateful for you all.
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4/30/19 |
5 |
5 |
5 |
5 |
Wonderful place ..I came in frantic My little dog was hit by a car ...They took fantastic care Oliver and his mommy (me) who was a basket case....Oliver is doing good ...They are not my hospital I go to but they will be now.....Prices are reasonable and tech and vet were very nice and The tech that day ( Sat April 28) was awesome ...Thank you from Oliver and his mommy <3
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11/2/17 |
5 |
5 |
5 |
5 |
We went to this clinic yesterday. We had our dog neutered and vaccinated. The staff were wonderful and very friendly. Dr. Virdi was very pleasant, helpful, gentle, caring and patient. The clinic is clean, the prices are excellent, there was no up-selling. It was a calm enjoyable experience. I have recommended this clinic to family and friends.
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3/29/17 |
5 |
5 |
5 |
5 |
My little 14 year old dog had to be put down last week. I thank the doctors and staff at Barton Grays Animal Hospital for their consistent professional care of my little companion over the years, and their understanding of my financial situation and willingness to accommodate me. Thank you for caring, taking time to explain medical issues to me, and supporting Sasha and l through this final, heart breaking transition.
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12/8/16 |
4 |
4 |
4 |
4 |
There were 2 vets here... Dr. Verma - who has negative reviews in the past on this site... and Dr. Virdi. They parted company in late spring (early summer) and only Dr. Virdi owns and runs the clinic. He is very patient and loves the pets and wants the best for them. He was my vet for a very ill cat and referred me to Oakville Pet Hospital (super advanced) for tests when he couldn't answer my questions. I know he referred another person to Welland for their pet, and that person is also pleased with the care they received. I find Dr. Virdi sincerely cares for the animals and is a gentle soul. He has a lot of experience and is patient about answering all questions. If he does not know the answer he will try to find out more information for you. Prices are reasonable and they stock special food on site or will order it for you. Elizabeth who assists on some days is very knowledgeable as well and patient with the animal - holding them for shots etc.
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10/19/16 |
4 |
4 |
5 |
5 |
Good prices for regular routine visits and medical care.
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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6/3/16 |
4 |
3 |
3 |
4 |
I've been here many times. Sometimes I regretted it. Services like vaccines are cheap, but doctors dont seem the most knowledgeable. They dont want to deal with chronic problems, and often try to give them stuff they dont need. I was here on many occasions and last time, it seemed that they were more interested in money, as I had a cat with a bad abscess infection that needed draining, and they made me wait too long to see her, about 5 days. It was really packed too. Usually I can get an appointment the same day easily. Ended up having to go to the ER on a holiday. I guess since it was around summer time, it was a priority for others to get vaccines and pest treatment? It wasn't a pleasant experience knowing that I let my cat suffer more than he should've and didn't go to a nearby clinic. Nonetheless, I'm not enraged that I would never go there again, I just hope they can get priorities straight in the future...
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3/14/16 |
1 |
3 |
3 |
1 |
It is clear that this clinic is interested in money only, not the animals they care for. I will never again attend this clinic.
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5/21/15 |
2 |
2 |
2 |
1 |
when i went for the 1st time i explained my cats condition & had previous records faxed to dr verma - all i needed was more medication for my cat-when this medication no longer worked it was time to say good bye - after a check up & refusing blood work due to her condition (was not necessary), he finally gave me the meds i needed-it had to be replaced because it was not the right one (i knew because of the colour) - initially he was going to put her on the wrong medication & i had to correct him - he looked at his book and said i was right - i should not be correcting a dr - this is back in oct/14 - today when i call for a refill - he refused without another check up & bloodwork, knowing that this medication was just to prolong her life confortably - i felt this was just a way to make alot more money and had nothing to do with ethics
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3/23/15 |
1 |
1 |
1 |
1 |
So I had rescued my cat from the SPCA, and when I had got her she had a URI. Was on medication, but she was sick for three months afterwards. The Barton Gray Animal Hospital put her on an antibiotic different from what the SPCA had her on (and charged me $50 every week for it!). Recently I stopped trusting them because the meds weren't working, and took her to another vet. Turns out the medication was too harsh and ate away at her liver. She had bloodwork done, and passed away from the medication. I seriously do not recommend this vet. He has sworn at me multiple times saying "I don't trust him" when I was telling him about my cat's condition, and didn't believe anything I was saying, then threw my file at me and threatened to call the cops. It isn't worth it for the price, because all they're trying to do is get their money. Putting a cat on a harsh medication shocked the other vet and he said she shouldn't have been on it more than 5 days, but was on it 3 months. Very unimpresed.
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3/10/15 |
5 |
5 |
5 |
5 |
We love this vet! They are very easy to work with, have very good prices and are extremely friendly and knowledgeable. We started going here based on a recommendation by a lady I work with and couldn't be happier.Dr. Verma is very kind and honest and go above and beyond to help you and your pet. The care and compassion these people have for their patients, and their owners is unparalleled in my opinion. I trust them completely and would recommend them to everyone.
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12/26/14 |
5 |
5 |
5 |
5 |
Had my cat neutered here for $69 and he did an excellent job. I appreciate the honesty of the staff and that they did not try to "upsell" me. Clean facility. I drive here from Burlington because of their excellent prices and they have always done a good job.
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12/25/14 |
5 |
5 |
5 |
5 |
Fantastic Animal Hospital, Dr Virdi was very compassionate Dr. My darling 12 year old dog was treated with kindness and caring. I am glad that when the end came, she was surrounded with such love.
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11/18/14 |
4 |
3 |
3 |
3 |
It seems like the doctor didnt really care about money but the pets health in priority at our first visit and thats the main reason we continue visit the clinic. The staffs and vets were so nice and friendly. We have recommended so many of our friends go to the clinic. However, after the third visit, we have noticed that the vet is charging us more and more for unnecessary stuff-- for example we went to the clinic and asked for the revolution which only cost under $20 but they ended up charge us $40 extra for wellness exam... He barely look at our dog or ask any question... This clinic is not terrible, they do their job,kinda, with no passion. But my pet definitely desevers a better vet. And this clinic is too far from my home so we will just search for another clinic in our area
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9/29/14 |
1 |
2 |
2 |
1 |
I brought in a sick and dying rat for the doctor to euthanize. I later found out it was rat poisoning (he had a red face and another clinic informed me). He wanted to charge me $150!!!! To euthanize a stray rat!!! I found him, he was barely breathing, trouble walking.... And he was a baby. He then said he could do it for $75, then I told him I used to work at a vets office, for 10.5 years actually, and we never charged for "wild animals" euthanasia, within reason of course. I ended up finding the Millen Road Animal Hospital that did it at no charge, and made me realize it was eat poisoning. They are much more compassionate than the Barton Grays animal hospital. I'd recommend the Millen clinic any day!!!!
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9/19/14 |
5 |
5 |
5 |
5 |
Moved my dog here because my previous vet sold me duplicate prescriptions. Fees for the vaccinations I received were about 40% lower than the old place! Dr Varma was considerate, listened to my concerns and explained all my options thoroughly. Would highly recommend you give it a try if unhappy about your current service provider.
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8/18/14 |
5 |
5 |
5 |
5 |
Barton Grays Animal Hospital is an excellent Animal Hospital. The doctors are extremely fantastic. The care and compassion they have shown to my 2 little dogs goes beyond words. I can never thank them enough for their dedication to my little girls. When they do an examination, it's like they are treating their own pets. They don't treat my dogs as if they were patients, but as if it was their own pets. They are the kindest and most compassionate vets I have ever encountered. They "get" your concerns and fears. They work with you and your pet. The doctors at Barton Grays Animal Hospital are the best vets in the Stoney Creek area. If there was an excellent column instead of the GOOD, I'd tick off all the "EXCELLENT" boxes. I'm so happy that I've found a fantastic pair of vets for my 2 little dogs. I don't need to go anywhere else or look any farther. My little dogs like them too and that's important. Thank you Barton Grays Animal Hospital, for your continued devotion caring for my dogs.
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8/17/14 |
1 |
1 |
1 |
1 |
I had the unpleasant experience of having to deal with Verma. He did NOT listen to what I was saying about my pet and had to several times repeat myself to him. He was more concerned with getting paid then he was with helping my dog. He wanted to prescribe antibiotics without knowing what was wrong. I refused and stated that I wanted to wait for a diagnosis. As it turns out, there was nothing wrong on the xray. Even other people that I have talked to with regards to Verma do not like him.
I was forward with him and stated my opinions on what I wanted and didn't want for my pet.
I tried to make an appointment with the other vet to finish my pets tests. Instead, Verma informs me that he does not wish to have my pet go there anymore. I feel that he is a horrid person and vet and if he doesn't like pet owners advocating for their animals, he should seek another profession.
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7/15/14 |
5 |
5 |
5 |
5 |
I read reviews about different animal clinics and chose Barton Grays Animal Hospital. After bringing my cat in for a Physical examination, I must agree with the other reviews about this animal clinic. Doctors listens to the clients interests and concerns, and then makes suggestions. I am more than happy with the services I received from Barton Grays animal hospital at very reasonable cost.
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5/27/14 |
5 |
5 |
5 |
5 |
i just am so happy with the vets, they are listening and answering questions , available for phone calls, you can tell that they genuinely care about your pet and not making the buck! they know dogs are furred family members and they treat them with love and respect.. wished they were in business when i had to put down my beloved dog Heidi . i would have been much more comfortable here.
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5/26/14 |
5 |
5 |
5 |
5 |
We were looking for a Vet in the Hamilton area for over a year now. The first two or three that we tried were not only a little on the expensive side and they didn't seem to want to explain anything to us. I found the staff at Barton Grays Animal Hospital to be extremely friendly and have been more than willing to take the time to explain or address any concerns that we had. My wife and I are happy to have found this Vet.
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1/17/14 |
5 |
5 |
5 |
5 |
They treat you with respect. The staff is all about the animals not the money. If you call with a problem the vet gets on the phone himself to talk to you. He will also help you get over the counter supplies instead of spending so much money. I have been to many vets over the years and the staff here is the best.
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1/3/14 |
5 |
5 |
5 |
5 |
A welcome alternative to some of the very expensive clinics in the Stoney Creek area. I have brought in all of our three cats. . One could not be helped and we were advised accordingly.The other two were treated at a reasonable price without being over prescribed. I know some vets over treat to pad fees. These doctors do not. Care was friendly and senstive. Assistant and Doctors realy nice. I have recommended this clinic to several neighbours and they are equally satisfied.
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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5/23/13 |
5 |
5 |
5 |
5 |
took my dog to this vet last week and i love this place and the staff. very friendly and honest people. very good prices.good services at much cheaper prices than my regular vet. they spent lot of time to answer all my questions and provided very honest advice and treated my dog professionally.
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5/22/13 |
5 |
5 |
5 |
5 |
This was my first visit to Barton grays animal hospital. very helpful staff and knowledgeable vets. I am very happy and satisfied with the services. Moreover prices are very reasonable for their services. Neutered my cat in $59.00 and vaccinated my dog $55.00 I will highly recommend this clinic, certainly going back.
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