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2/11/20 |
5 |
5 |
5 |
5 |
Dr Ghuman and his staff were amazing. They were very caring, thorough and did a profession job for our two dogs that needed many teeth extracted and cleaned. They correctly assessed the risk for our older dog and adjusted treatment accordingly. After the surgery, they walked us through what had occurred, provided post-care treatment and called us the next day to check on progress and offer additional care help. Their prices are very competitive - in fact much cheaper than many other vets, so not only do you receive a top notch, professional care but you do not have to take out a huge loan to pay off the bill. Thank you Dr Ghuman for your care.
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10/21/19 |
5 |
5 |
5 |
5 |
Was recommended by a friend who was impressed by their emergency service and reasonable fees. My dental fee was ONE THIRD of the estimated fee from previous vet. Seriously! I will definitely return to Peace Arch Vet.
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*
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7/16/19 |
5 |
5 |
5 |
5 |
Very satisfied with the quality of the service they provide. They r always open when you need them. ll always take my loved ones there. Thanks for all your help.
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11/5/18 |
5 |
5 |
5 |
5 |
I absolutely love and trust both the Veterinarians and all the supporting staff there especially Taylor. ll always recommend and take my loved ones there.
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10/14/18 |
1 |
3 |
1 |
1 |
Took a 3-month-old kitten who hadn’t had a bowel movement in three days, and we feared a blockage. Dr. Burke suggested an x-ray to check. Altogether this cost $400, which we though was okay considering it included a consult ($75) for the x-ray result. We were told the doctor would call in a few hours...no call. I called to check if there was anything wrong, and was told that the doctor had to perform an emergency c-section. Fair enough, although perhaps for $400, someone might have called me to let me know earlier. I was told the doctor would call by 10:00 the next morning...no call. We’re still worried about our kitten and have received no feedback, so I call after 10:00am and am reminded by the receptionist again about the c-section of the previous night. She tells me the x-ray showed no problem (I suppose that’s my $75 consult). She adds that they’ll call the next day to check up on our kitten...no call.
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*
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11/10/17 |
5 |
5 |
5 |
5 |
I absolutely love this clinic,They won us over recently by saving the life of our coughing dog with Heart problem. There hours of operation and quality is unparalleled. I would highly recommend them in White rock in case your loved needs care.
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*
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11/9/17 |
5 |
5 |
5 |
5 |
Most polite staff from our past experience with different vets. Took my dog for broken toenail and they handled it well.
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11/9/17 |
5 |
5 |
5 |
5 |
The staff are always super friendly and kind. Dr. Virk and Dr. Ghuman are always very understanding when it comes to my aggressive dog. She's not very friendly new people or other dogs but they're always patient with her.
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11/8/17 |
1 |
2 |
1 |
1 |
This vet is absolutely the worst experience I've had with a veterinarian. From charging for services not rendered, to not being able to provide sound advice for what's best for the PET,to their over priced rates, to the fact they gave my feline EXPIRED MEDICATION!! They are selfish and very greedy. Theyve no compassion unless you walk in with thousands to spend. I'm pursuing a claim and also been in contact with the Canadian board of physicians and surgeons dental division. Yes it was THAT bad. DO NOT GO HERE!
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10/3/17 |
2 |
1 |
1 |
1 |
I took my dog to this vet ( Peace Arch) vet have been there a few times before only some of the staff are friendly and some are just down right rude the doc's just want money that's all it is with them not the care ( heartless) I wanted to put my dog down I knew she was sick there is no amount of test could tell me difference I asked how much they told me by law they had to do all these tests on her before they could even think about that and told me it would cost $400 to do all of this so I spent all night looking for a different vet one wasn't all about the money I found a new vet asked them a whole bunch of questions asked about all the tests and if it's true come to find its not by law they have to do the testing b4 they put her down this new vet it is really clean they care it's like ur family it's a warm feeling pets need to feel safe with their doc's just like us..the doc was really good with me stayed the whole time with me made I was ok ..
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4/28/17 |
4 |
4 |
4 |
4 |
I went there yesterday evening with a cat who (it turns out) has a tumor in her ear and requires surgery. The vet was just leaving. He was apologetic and even considering canceling out on family plans in order to stay late and perform the surgery. We told him no need; we will bring her in today. Very genuine. I was impressed.
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3/3/17 |
5 |
5 |
5 |
5 |
The vets and the staff are extremely caring at Peace Arch Vets, they have taken great care with both my dogs during their lifetimes and on the recent passing of my schnauzer. The emotional support I received made a very sad experience a little easier.
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2/22/17 |
2 |
3 |
1 |
1 |
I brought my dog moose there for a limp in his front left leg, he was seen given a couple shots and medication to take home bill was 180. I was told if he didnt get better in a few days he would need xrays. 3 days went by limp was getting worse so i called for an appt was told to be there the next days at 1. I took the afternoon off work and had him there at 1, they had an emergency i was asked to come back in an hour to xray his right leg. That really concerened me i mean that could of been a big waste of time and money, made me wonder but mistakes happen right? When i called back they said to bring him in and the lady asked if he had eaten which he had, she then tells me oh well he has to fast for 12 hours before they can sedate him for xray. So thats 2 mistakes and i personally will not wait to find out what the 3rd mistake would be or how much my puppy would suffer for it. So now im out a half days work 180 for the visit and get to start the whole thing again with a new vet
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2/7/17 |
1 |
3 |
3 |
1 |
Cheap, but low quality of care. Focused on bandaid solutions instead of proactive care. Dismissive and rude when I raised concerns over my dog's care and seemed miffed that I could know a lot about dog care. I followed their advice for several months but felt I needed a more experienced vet, and I was met with a lot of resistance when I asked for my vet records. Some of the notes were the exactly opposite of what I remember happening. My new vet had to call them several times for blood test results they failed to include when I requested my records. Once I started seeing a more proactive and knowledgeable vet my dog's chronic health issue went from completely under control to completely managed in less than two months. I feel like their lack of experience and inaction has negatively impacted my dog's longterm health.They may have a low exam fee, but it's not worth it for anything more complicated than a simple cut.
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5/16/16 |
1 |
3 |
3 |
3 |
Untrained staff led to poor post surgery instructions. Ultimately stitches undone as we were never given nor recommended a cone despite being told to remove bandage after 2 days. Our dog had to go through procedure all over again and we were still charged for redo. Vet was dismissive, even stating staff was new and this was not a big deal. It was to us bad to our dog... We won't be back.
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4/1/16 |
5 |
5 |
5 |
5 |
the vets and staff of this clinic is simply awesome.we had been there for a surgical procedure and everything went so great that we could nt believe.prices are very cheap as compare to the quality of care they provide .i would recommend this clinic to everyone.
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SYSTEM: 2 negative duplicate or disallowed ratings automatically removed |
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7/15/15 |
4 |
4 |
4 |
2 |
We had a very sick pet and took her in for treatment. They made some suggestions and recommended some food to supplement her appetite. The cost of the service was probably within most vets range but when our pet didn't respond, we decided to have her put down. It was the best thing for us all. I called to asked if I could return the can food, I was told 'Yes' as long as it was unopened (which it was). When I showed up at the vets to get our cats remains and gave them 3 cans of the special but very expensive food, I was told I needed a receipt - yikes. After spending hundreds of $$$, they couldn't see fit to forget the receipt requirement and reimburse my purchase. They knew the food was purchased there. Shame on you Peace Arch Vet Hos. SHAME ON YOU. That is real good public relations. I didn't need the food any longer and was told I could donate it. So I did but was it really donated or what. Poor business practice.
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7/2/15 |
5 |
5 |
5 |
3 |
I would not recommend this Vet Clinic. Would much rather go to White Rock Animal Hospital as they are much more caring of your pet & of making sure no unnecessary tests or procedures are done.
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SYSTEM: 2 negative duplicate or disallowed ratings automatically removed |
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11/24/14 |
5 |
5 |
5 |
5 |
We first took our Kippy and Thorby to Peace Arch Veterinary Hospital in June of 2013. Dr. Virk and Dr. Ghuman are professional, kind, respectful, just wonderful. We like their friendly Staff, too. Our community is very blessed to have Peace Arch Veterinary Hospital.
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10/31/14 |
5 |
5 |
5 |
5 |
The first time we visited Dr Virk was for emergency surgery for my dog, and the whole process was made much easier as I was allowed in the back while my dog was being examined, every step and diagnosis was fully explained and no false hope was given, but in a straightforward and compassionate way. Zack required a number of follow ups after the surgery, and each time, we were seen quickly, both vets on staff were aware of his situation, and all efforts were made to keep costs as low as possible. Since that time, we have been back for various reasons 5-6 times, and will never go to another clinic. Prices are great, the vet techs are all so sweet and the vets are efficient and respectful. The facility is well kept, they have a relationship with a wonderful opthamologist, which has come in very handy for us, and I can not recommend highly enough.
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8/15/14 |
5 |
5 |
5 |
5 |
We were overwhelmed by the outstanding, caring and compassionate service we have had during the treatment of our very ill kitten. The doctors and staff are so hard working,putting in very long hours to accommodate the patients. We were not given false hope, but they never gave up on our dear kitty and worked around the clock giving the supportive care that saved his life. He was gently cuddled for hours, given assisted feelings and IV fluids until late at night and I am happy to say is on the way to recovery. They are so caring that they phone every day for updates and the doctor promptly answers any questions.Yesterday he called our Mista a miracle cat, but it was him and his wonderful staff that made the miracle happen.
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3/24/14 |
5 |
5 |
5 |
5 |
Pleasant and a very good experience during my dog's shots.Definitely recommended :)
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SYSTEM: 2 negative duplicate or disallowed ratings automatically removed |
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
*
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1/16/14 |
5 |
5 |
5 |
5 |
My dog was hit by a speeding car a couple of days ago and had to take him to Peace Arch vet clinic. Sadly we had to put him down. I must say the staff and doctor were very friendly and compassionate. Bloodwork and Xrays were done immediately. Dr. Virk showed us the Xrays and explained thoroughly. This is the cleanest, well kept vet clinic I have seen. I will not be taking my pets to any other clinic from now on.
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10/26/13 |
5 |
5 |
5 |
4 |
My cat had been spitting up white foam for 24 hours so I decide to take her to a local vet. Having just moved to White Rock my old vet in Central Surrey was too far. I noticed Peach Arch Vet opened a little while back as I drive past them all the time and their hours are fantastic (7 days a week and 8am to 12pm) so thought I'd give them a try. Very glad I did. Super friend staff, very knowledgable, gentle, and friendly. Left my cat their for a few hours while they took some blood and did an x-ray (digital, and they show you the results too -- was really neat seeing the insides of my cat :D). Blood work results will be back within 24 hours. Fantastic service, and fairly responsible cost for the amount of veterinary services received (blood work, x-ray, anti-botic, subcutaneous injection to help with dehydration, anti-vomit/acid medicine). Meet vet tech and both doctors due to shift change, all seemed to enjoy working there and it showed in their quality service.
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10/11/13 |
1 |
1 |
1 |
1 |
You get what you pay for.Cheap prices and cheap service. Had a poor experience. Doctor did not seem to be knowledgeable and couldn't answer all my questions.Not Recommended!
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10/4/13 |
5 |
5 |
5 |
5 |
Was so nervous trying to pick a vet! Decided to go with Peace Arch Vet. tonight and so happy I did!! Everyone was so warm and friendly. The Veterinarian was so knowledgable and made me feel confident that I made the right choice! The price is exactly what I thought it should be no surprises unlike past vet visits. I would highly recommend Peace Arch Vet. clinic!!!
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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7/19/13 |
5 |
5 |
5 |
5 |
Neat and clean facility. Will definately recommend to friends and family.
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SYSTEM: location changed from White Rock, BC to Surrey, BC |
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7/13/13 |
4 |
4 |
5 |
5 |
Dr. Virk explained each step of the exam. He was very gentle and caring with my dog. The clinic has great hours and the cost is also very reasonable in comparison to others.
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