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9/26/19 |
1 |
3 |
4 |
1 |
The vets here can't even diagnose a UTI vs bladder stones. They don't have an X-ray, so they'll make their money off antibiotics and tests. Oh and they'll charge you for tests, but don't give you results until you call for then -then they'll call to get the results. They sold me on supplements for my dog's floating kneecap, but that is a mechanical issue (my new vet educated me on that) and no amount of supplements can help that. They also weren't going to tell me that my dog was stage 1 in the condition until I brought the topic up. I will not go back nor do I recommend anyone going here. They overcharge and don't do their job.
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5/25/18 |
5 |
5 |
5 |
5 |
Dr F is an amazing vet. Compassionate, caring and gives so much back to the community especially with her work with the feral cat population. Every vet should strive to be like her.
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5/25/18 |
5 |
5 |
5 |
5 |
Kind, caring and compassionate sums up the Mt V teams. Always go above and beyond and always giving back to their community and local animal rescue groups.
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5/25/18 |
5 |
5 |
5 |
5 |
Dr. Ferguson and staff were most helpfull and knowlegable when I was adopting my feral cats. They provided excellent care in every aspect of my concerns.
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9/22/17 |
2 |
3 |
3 |
2 |
This vet is clearly owned by Royal Canin or highly sponsored by them. I told the doctor that I wanted to try a grain free and healthier diet and she gave me a 5 minute long speech about why Royal Canin is the best food ever. Spent barely any time with my pet at his wellness exam and put a dewormer on him without even telling me the adverse effects or the cost. I also find the staff to be "fake" nice and impatient if you ask too many questions.
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9/7/17 |
2 |
1 |
3 |
2 |
Yes, the staff is nice, but nice doesn't mean they are knowledgable. The vets know nothing about animal nutrition and just try to push royal canin food down your throat. My pet threw up from eating their royal canin vet diet and the vet still tried to push royal canin on me. They will also give medications to your pet without explaining what they are or what the side effects are. And worse, they are still injecting animals with shots between the shoulder blades. This is an outdated practice. I do not recommend.
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8/6/17 |
5 |
5 |
5 |
5 |
I was happy with the excellent service. Everyone was so helpful and knowledgeable on my pet ear problem. Very thankful with compassionate fee I didn't have to pay. Will be back all the time.
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6/28/17 |
4 |
4 |
4 |
1 |
Wanted to try out this clinic because of the excellent ratings. Phoned to get prices: exam fee $60, over 8 years old $70. Blood work $150-$250. If you have an older pet and need the extensive test you're looking at $250. X-rays $180. As a senior this is impossible. No wonder people can't get good care for their pets. It's unaffordable. I know you get what you pay for but this is ridiculous!
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6/19/17 |
5 |
4 |
5 |
5 |
Our regular vet was out of town and we had an appt to have our beloved dog put down on the day he came back however our 15 yr old lab took a turn for the worse and it wasn't fair to make her wait. We contacted Mountain view because it was our friends vet and they had just put their cat down and they told us they were very compassionate. They were right! The reception staff spent lots of time with me on the phone explaining and reassuring me of my decision even when I contacted to cancel and called back to change my mind( I was upset and kept having doubts yet they kept supporting me) when we got there they were so understanding worked around when we were ready and they never rushed us even though they were closing. It happened very peacefully and she just fell asleep in mine, my husband and my sons arms and they let us stay with her tilll we were ready to let her go?? I would not hesitate to recommend them they obviously care very much for their patients and their humans! Thank you Dr.
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2/4/17 |
1 |
5 |
3 |
1 |
Have been here a couple times and really didn't like the experience! Vet seemed to disregard everything I was telling her and Staff were Not friendly or welcoming! Every other Vet gives Revolution as long as you're a patient there Except here which tells me it's All about the $$. I was told I could only keep getting Revolution if I took my dog in for an Exam every year! But since she doesn't need vaccines every year it would have been a Waste of $ when every other vet will sell them if you go there! Seems to be all about the bottom dollar (being in Their pocket not keeping your $ in Your pocket!)
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7/11/16 |
5 |
5 |
5 |
5 |
I was referred to Dr. Rene Ferguson but am a distance away but decided to go & I couldn't have been happier with my decision. It was my decision to go but my dog Katie's decision to stay. From the minute we walked in I knew I made the right decision of course Katie wasn't happy to be there but that was the most relaxed I've ever seen her at a Vets. Everyone I dealt with made it a very relaxed & pleasurable experience & when Katie accepted a treat from Dr. Ferguson that was a first & Katie's 15 ! I was so impressed right from my first conversation with Robyn to each staff member to Dr. Gerguson's excellent care of Katie. I can't express how much I appreciate how compassionate & personable everyone is from the minute you walk in the door until you leave & the follow up phone call. I've always said animals are the best judge & mine certainly was.
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1/31/15 |
5 |
5 |
5 |
5 |
Your animal will not get any better care than this place. The whole team from reception to Dr. F herself are passionate about what they do and it shows. Their compassion is unbelievable and you come out of there feeling they have your animal's best interest at heart.
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1/30/14 |
5 |
5 |
5 |
5 |
I highly recommend this vet!! Dr Ferguson is amazing and truly cares for the animals. It is apparent right away that she has a passion for animals and her staff are highly skilled and friendly. I started bringing my cat here only a few months ago and am so happy I did. It is such a relief to find a vet like this who you can trust. :)
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7/17/13 |
5 |
5 |
5 |
5 |
A Nice new Animal Hospital in Langley! very clean, friendly and knowledgeable staff...Dr. Ferguson is great with the animals and people. I would recommend them to all of my friends.
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