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3/25/19 |
1 |
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I took my little 15 lb lil dog to this vet. She was bunching her back and didn't want to jump much the day before, we had to take a trip to Calgary so I wanted to make sure it was nothing serious and we could leave her at the babysitters. My normal vet couldn't see us for a few hours but this vet said they could see us right away. Oncse we got there dog was better. she was running around the vet room like perfectly healthy. We have videos. The vet doctor, owner did a feel test of her, found absolutely nothing. We all figured just something sore for alike day. But then I asked her straight up, in all honesty if she thought it could be serious and of we need a xray. Her exact response, "it could be something in the abdomen so we should get a xray. We asked how much, she was reluctant to sya them told us $180.00 in total with the exam. She took her for exam, gave her some serious sedative. Tons of meds with her, she was in bad shape. Couldn't move. New bill $420.00.
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5/28/18 |
5 |
5 |
5 |
5 |
We brought our cat in that had been limping badly for 2 days. We arrived 20 minutes early and were seen right away by the vet. This was our first ever visit to this vet. He looked Patches over for puncture wounds, rotated his shoulder and felt all over his leg and paw, very thoroughly. We were expecting to get xrays done which we figured would be costly but the vet did not see any reason yet for xrays. He thought that Patches had badly bruised his upper leg and he even said he could be wrong but lets start with that. He gave us 3 syringes of muscle relaxant for 3 days and said that if he did not get any better in 5 to 7 days to bring him back. So for getting checked out and medication it came to under $90.00. All the staff were excellent and the vet was very thorough and explained everything. Patches is barely limping now after 3 days. Very impressed with this Vet clinic and we have decided this is the place for us or rather for Patches. FANTASTIC Care and Service. Thank you
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1/31/18 |
5 |
5 |
5 |
5 |
Dr. Cecilia, Anne, Geraldine & staff are just incredible! My Pomeranian Louie had an emergency last week and they got me in right away. They even stayed past closing to ensure Louie was treated properly and taken care of. The clinic even called the following day to see how Louie was doing!! So sweet! They made me feel a lot better too as I was really panicked and sad to see my dog in pain but I knew right away he was in good hands. I HIGHLY recommend this veterinary clinic! I honestly wouldn't go anywhere else. Once again a huge thank you to everyone at Albany Veterinary Clinic for helping my little baby!! He is pretty much all healed and finally back to his energetic self :) Thank you sooo much!! Alma
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1/11/18 |
5 |
5 |
5 |
5 |
Dr. Cecilia is the best veterinary in Edmonton BAR NONE! Of these many years owning my dog, Dr. Cecilia is the best animal Doctor I have encountered. She is GREAT at what she does and she truly cares about the well-being of my dog. She took her time to talk to us, to our dog and she even took her time trying to feed our dog some low-fat premium dog food upon knowing he hasn't had any appetite for days. Did i mention her clinic was packed with appointments when she did this? My husband was in tears when our old dog actually ate out of her hand. True lover for animals Dr. Cecilia is! And I can say this with confidence that there arent that many doctors out ther like Dr. Cecilia. You either get ones who treat you like a number or see you like a dollar sign. Dr. Cecilia is an exceptional doctor who is patient, loving, compassionate and very very caring. I am switching my dog from our regular vet clinic to Albany Veterinary to see Dr. Cecilia. I wish there are more Dr. Cecilia out there!
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8/2/17 |
5 |
5 |
5 |
5 |
Dr. Cecilia and her staff are wonderful. Dr. Cecilia is a "true" vet that practices for the love and well being of the animals - it's not just about the money. She truly cares and goes above and beyond. I am so sad that we are moving out of Edmonton because I know we will never find another vet like her. Thank you for all the great care you have given our boys!!
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3/7/17 |
5 |
5 |
5 |
5 |
We have been taking our three animals here for a few years now and are so pleased with the care and professional treatment we receive. Most recently our pups got into a pound of butter and as one of our dogs has pancreatitis this worried us quite a bit. Dr. Cecilia without hesitation told us to come in, even though they were close to closing. When we got there everything was ready and thankfully our pups are both ok :) The staff really care about your animals and it shows. We were happy to have one of the techs notice that our cat had crystals in her urine at a routine nail trim and after we got her on different food saved her alot of pain and resolved the crystals. Thanks to the Albany staff and Dr. Cecilia for being so kind and treating our animals the way we wish all vets/clinics would !!
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2/18/17 |
5 |
5 |
5 |
5 |
Dr. Cecilia is a breath of fresh air compared to other veterinarians in the city of Edmonton. Our shih tzu, Casha ended up getting into a bunch of dark chocolate over the Christmas break. Understanding how bad and possibly fatal chocolate can be for dogs, we ended up calling our vet immediately. Surprisingly enough, they said "no we cannot help her, it is best to take her to the vet emergency clinic on 97 street". We were already loaded up in our van and ready to head out to the emergency clinic when my mother suggested calling her vet, Dr. Cecilia. Dr. Cecilia said to bring her in as she had everything needed to get rid of the chocolate in our dog's system. Upon arriving, everything was ready and they took her in immediately. Everything was finished within 10 minutes after arriving. Needless to say, we were very relieved that our dog would be OK and saved a bunch of money that we would have been overcharged with at the emergency clinic. Go with Dr. Cecilia, you will not regret it!
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10/11/16 |
5 |
5 |
5 |
5 |
Dr Cecilia Dobrescu is the most compassionate, honest and hard working vet you could ask for. Dr Cecilia and her staff were there for us anytime day or night. After having a terrible experience with another vet we decided to give Albany a try and we were so grateful for what she did. Not only did she quickly diagnose our cat but was there for our cat while we tried to find the right solution for his urinary blockage. After perfectly diagnosing him and deciding on a plan of action she gracefully sent us to guardian animal hospital. Although she was capable of doing the surgery she wanted him where she knew he would be better looked after around the clock. After 2 weeks we finally have our beautiful boy home. It is such a peace of mind knowing that she is there to answer any questions we have and for magnificent aftercare. We could not have gotten through this tough time without Dr Cecilia, her wonderful staff and her kind husband. We are eternally grateful for Dr Cecilia.
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6/14/16 |
5 |
5 |
5 |
5 |
Piper is the first dog my husband and I have ever had and she sure is curious! This can get her into trouble and sometimes this happens after hours. We knew Dr. Cecilia and team were the perfect match for us when we called frantically one evening (after hours) when Piper had swallowed a sock and Anne answered. They were still working and able to take the call. She talked to Dr. Cecilia about seeing us and told us to come in right away! We were so grateful. Their gentle, welcoming nature is why we continue to see them whenever a problem pops up - we know Piper is in good hands! The staff are friendly, the facility is clean and they are always very punctual and accommodating to my work schedule. We would highly recommend Dr. Cecilia and her team to anyone looking for a trustworthy vet in the area.
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5/12/16 |
2 |
4 |
3 |
3 |
I have been to this clinic a few time. The clinic is always clean and the vet is pretty good, but is usually 5-10minutes behind. I do not like dealing with the older receptionist she is always rude and snippy to the other people I see her talking to and even her coworkers.If you deal with her don't asume everyone else at the clinic is like her, most of the other girls I have talked to are very nice and helpful with my dog.
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6/18/15 |
5 |
5 |
5 |
5 |
I can not tell you enough how happy I am (well my dog is) to be a patient at this clinic. We just moved to Albany last year and they just opened when we started going. I have to go in about once a month regardless to get my dogs oral and topical ointments for his dry coat (he's from Australia and is still not used to the dryness of Alberta as we came from a humid climate) and they are always so lovely when we come in to say hi. Ann at the front is a whiz when it comes to direct billing our trupanion insurance, and we just pay the small bit out of pocket. Same for when our dog needs to be seen by Dr C. They direct bill everything except of course the consult which the insurance doesn't cover. Prices are excellent, Clinic is always super clean and everyone is very friendly. My dog actually pulls me to go in there if we are walking through the parking lot to panda express or subway. They are always there to help collect pee samples if needed too! Thanks Dr C and the gang!
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2/24/15 |
3 |
5 |
5 |
5 |
Been coming here for a while now. I really like the doctor, she's one who takes time to talk to me. I like that. Some of the staff are amazing to deal with, thats what drew me in here. That said, some aren't so fun to deal with. I've recently found myself becoming very frustrated dealing with the poor communication. Expectations have been higher. Hopefully this is a temporary glitch and will be remedied. Very nice new clinic.
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11/20/14 |
5 |
5 |
5 |
5 |
Have found the greatest vet!!!! Dr. Cecilia is absolutely wonderful to my pets. She went above and beyond what was needed, treated her with such kindness, is very smart and knows what she's doing, not only is she a remarkable Dr. She also has a wonderful bedside manner. I brought my dog in for the first time and she was not doing well, Dr. Cecilia got her in right away, was straightforward, and honest, we are very thankful we found her and her team! The staff are very friendly! Very intelligent, helpful, warm and loving to my pets and they definetly go out of their way to make our pets and ourselves feel welcome. I highly recommend Dr. Cecilia and her crew!
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12/4/13 |
5 |
5 |
5 |
5 |
The staff at Albany Veterinary Clinic is very professional and helpful. The doctor was very caring with our dog when we went in for consultation and vaccinations. I stronlgy recommend this clinic to any pet owners and potential pet owners.
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11/23/13 |
1 |
1 |
1 |
1 |
Lady vet has no experince, make you spend more on the tests. Very hard to understand her accent. The girl at the reception has bad attitude. Do not recommend anyone this vet. I will stay with my previous vet even I have to travel little far!!
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11/21/13 |
5 |
5 |
5 |
5 |
The staff is wonderful, the facility is brand new, very clean and very warming. They are a new clinic so they are on time and do take walk ins. Their prices are very fair. The staff has been taking care of my cat and I don't have any answers. He's quite sick and it's problem after problem. I feel if his unknown illness continues I will get a second opinion with another veterinarian. Very nice clinic though.
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