Terra Losa Animal Clinic veterinary clinic reviews
Terra Losa Animal Clinic
veterinary clinic
Treats:
Cats
Treats:
Dogs
Website:
yelp.ca/biz/terra-losa... 
Phone:
(780) 484-1178
Profile updated: 11/2/13
Submit profile update
Rating: 3.4 (1-5)
based on 9 reviews.
Veterinary Clinic Terra Losa Animal Clinic
has a fair overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
Submit a news article about this veterinary clinic
Rate this veterinary clinic
| KEY |
Date |
|
|
|
M
o
n
e
t
a
r
y
V
a
l
u
e
|
Comments
|
|
|
4/15/19 |
5 |
3 |
5 |
5 |
absolutely terrible vet, they promise to call and never do, they run out of anti-biotics, and leave you short, they give very little information about your pets diagnosis, terrible experience ,
|
|
|
|
6/20/17 |
1 |
4 |
3 |
1 |
Used to be an amazing clinic, loved Dr Smith and her staff, but ever since new ownership took over there has been a decline. All the staff we knew and loved have left, I don't know anyone that is left there, and I feel like no one cares about my babies anymore. On the plus side, prices have dropped, but I guess you get what you pay for. Lots of renovations have been done so facilities are a plus, it looks much better than it used to.
|
|
|
|
5/19/17 |
5 |
5 |
4 |
5 |
Dr. Basha is wonderful. He is super friendly and explains everything in a manner that you understand. He was very gentle with my cat
|
|
|
|
3/4/17 |
5 |
5 |
5 |
5 |
I have taken all three of my dogs here. Two of them lived long happy lives with Dr. Smith as their vet from puppy to senior dogs. She was always so knowledgeable and informative - I moved across town and tried other vets but they seemed very condescending and shrugged off my concerns - we now travel from the opposite end of the city just to see her. The fees were always very reasonable and I was always presented with options. The staff are very friendly and chatty. Just generally a warm environment. Could not be any happier with my 22 years attending their location.
|
|
|
|
1/10/17 |
1 |
5 |
3 |
2 |
We have taken our Jack Russell to Dr Smith for 10 years, since he was born. Always had great service with Dr Smith. The last 3 to 4 visits Dr Smith is not there all the time now. The girl at the counter is very very rude. Barney was in to get his needle appointment was made 2 weeks in advance. My husband got there, she said ok Barney your appointment is to get your nails cut. She swore at my husband when he told her she was wrong and should be looking on the computer to see why Barney was there. The doctor was very nice, but when he gave Barney his one needle he missed the and the contents spilled out on the counter. Not the same since Dr Smith is not controlling things there. We are thinking about leaving this clinic. David and Edna Caron
|
|
|
|
2/3/15 |
1 |
4 |
2 |
1 |
HORRIBLE experience, I liked the vet, but once trying to pay for the appointment. I made sure to ask the girl at the desk about the dosage of benedryl to give my cat. She told me "50mg twice a day" I couldnt believe that was the amount I was being told, so I repeated it and she responded "yes". I went home and gave my cat half that dose, once, and ended up with a very ill cat, if I had given her what I was told Im sure my cat would have OD'd.
When I called the manager the next day, I got an insanely rude and dismissive attitude and that it must have been my mistake not the girl at the counter. When I mentioned I reiterated what I was told she and it could have killed my cat, to which her response was "well I dont know the toxicity of that drug" HOW DO YOU NOT KNOW being a vet, that just further solidified my thought to NEVER go there again. Zero responsibility taken for such a serious situation...
|
|
|
|
10/28/14 |
5 |
5 |
5 |
5 |
Dr. Smith is so honest, knowledgeable & most importantly kind. She had been seeing my dog for 8 years and I couldn't be happier we found her. Thank you for all you do Dr.Smith. Kerry, Corey & Chip
|
|
|
|
7/21/14 |
1 |
3 |
3 |
3 |
|
|
|
|
1/10/14 |
1 |
3 |
1 |
1 |
Had an emergency pop up with one of my dogs and not only were they ridiculously overpriced compared to other local vets but they also insisted I had to make an appointment for an emergency that became a life or death situation. Some of the rudest customer service I have ever experienced with a vet office as well. There are far better clinics in West Edmonton to take your beloved pet.
|
|
Rate this veterinary clinic
|
|
