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Apollo Animal Hospital veterinary clinic reviews

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Apollo Animal Hospital
veterinary clinic
Treats:  Cats
Treats:  Dogs
Services:  After-Hours Emergency Care
Services:  Boarding
Services:  Dental
Services:  Grooming
Services:  Home Visits
Services:  Monitored Overnight Care
Services:  Surgery
Ownership:  Private / Single Location
Website:  apollovetsincloverdale... external link
Phone:  604-372-4411
Profile updated: 12/30/13    Submit profile update

average quality
Rating: 3.5 (1-5) based on 17 reviews.

Veterinary Clinic Apollo Animal Hospital has a fair overall rating on VetRatingz.com.


The following postings have not been substantiated by VetRatingz.com.

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Comments
 
Click to report rating    1/1/25   1     3     3     1   I can verify every negative comment on this site. I left my beautiful cat to have her mats removed. When I picked her up, she was in her carry on case still almost out. It took her from 12 noon when I dropped her off to 10pm at night to come around. When she did wake up and tried to walk her left leg gave out. She is still limping this morning. Also they had added fee to have her nails clipped, which I did not want or agree to. My cat came home freaked outright out with a limp. After sleeping all night she is still Limping. They over charge and do not care. RID: 71192
Click to report rating    9/21/22   1     1     1     1   AWFUL place. Smells SO bad, is disgustingly dirty, and they charged $1200 for our small cat to be spayed after quoting $900- RID: 70446
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 5/22/18   4     4     4     4   I think I was probably one of the first people to see Dr. Renu when she first opened her clinic years ago. She is kind and compassionate and loves all animals as if they were her own. I board my cat Handsome there whenever I go away and I always feel badly about bringing him home because everyone loves him so much. I never worry about him while I am gone because I know he is in the best of care. She also carries a full line of Prescription Pet Foods and is open early and much later than most places. She also makes HOUSE CALLS! (Who DOES that any more?) If you are looking for someone who will take the time you need to explain things to you in detail and who will speak in a soothing gentle voice to your pet while working with them (I have seen this often) then come here. You will have found your best friend's new doctor and peace in your heart... RID: 66179
Click to report rating    9/18/17   1     1     1     1   They need to be shut down! Please please if you love your animal do not bring them here. All they care about is your money and not your animal's well being. It's so sad to see a place like this still in business. When I tried to voice my concerns to the owner she just hung up on me and gave me a sob sorry about how she has to pay her bills. I can live with the fact that they scammed me over $100, but I will not tolerate mistreatment of my cat. My cat is still terrified from the experience and I've had to get another vet involved to review and reverse what they did to him. It's unacceptable behaviour and it breaks my heart that they treat animals this way. RID: 64661
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 4/13/17   1     1     1     1   DR. Renu sood took a 30 second look over my dog, tried to but didn't successfully complete a heart rate check. Didn't shine a lite in his eye, look at his gums, or check his ears. ALL things that should have been done no matter the case. I brought him in because he was acting almost as if he was high on speed. A big 90 pound cane corso he was high strung, bobbing his head, stand sit, stand sit, jumping from couch to couch, not responding to his name or demands, dilated pupils, panting, and refusal to eat or drink. My wife and I stressed to Renu over and over that we were worried he ingested something on his walk before he started acting funny. He had managed to sniff around an area in the trees that looked like a homeless person had stayed so I was obviously concerned when I seen syringes on the ground and then the way he was acting after was more then enough to bring him to get. So as I said, she did nothing during the 35 dollar exam and then wrote a list of things she wanted to RID: 63352
     10/17/15   1     1     1     1   RID: 58715
Click to report rating    10/5/15   5     5     5     5   Thank you to Dr Renu , we still have our beloved fur baby Max . This is a fabulous and caring Vet and clean office . RID: 58594
Click to report rating    8/16/15   5     5     5     5   Dr Renu is currently treating my dog moxie for pancreatitis and I have to say that without her and her wondearful team I'd be lost. She's kind, gentle, has an accurate knowledge and truly loves all animals. She's extremly ethical in her pricing and just wants to do the best for any furry baby that comes into her clinic. I've had two other vets and I found an angle when I found her. She has staffed her clinic with true animal lovers that are well versed and make every effort to put you and your beloved pet at ease. Dr Renu has a way of talking to her patients using body language and reading theirs. I can't say enough about what she does out of love and kindness. She says her job is her passion and you can feel that from the moment you walk into the clinic. For all your pet needs from A-Z bring them to the best and bring them to Dr Renu and her team of angles at the Apollo Animal hospital. RID: 58078
     4/29/15   1     2     2     1   Please do not ever take your pet here. If you do, then always take the animal to another vet (a reputable one) for a second opinion. Do not believe any diagnosis from this vet. RID: 56833
Click to report rating    9/26/14   5     5     5     5   Great clinic. Very nice doctor and staff. Great and affordable prices. RID: 53752
Click to report rating    5/22/14   5     5     5     5   DR RENU She gave me a Pay it Forward for sure. So I think a plug from an Anti-Consumer is the Least I could do for her. I'm absolutely amazed with a vet I found for Madjik (who had gotten into one badass, hair ripping claw pulling drag out fights) I called 15 places checking for rates on x-ray and ER visit. I actual...ly went to wrong vet clinic thinking it was the old one. Madjik had probably 10 xrays stayed overnight medication and sedation rehydration and expert consultation. Only $194 She took a bunch just to make sure on her own dime She was so thorough she even called in an expert on Madiks injury for 1/2 the cost just to ease my mind She even lives above the office so Madjik was always cared for ( he even made friends with the Main Coon. I finaly found someone who cared so much about my cat and one of the only that wasn't trying to hike my bill. EXCELLENT VET EXCELLENT PRICES EXCELLENT SERVICE THANK YOU SOOO MUCH FOR TAKING CARE OF MADJIK!!!! RID: 51707
Click to report rating    4/22/14   5     5     5     5   On March 30, 2014 we had to put our much loved dog of 14 years to sleep. We had taken her to Dr. Renu before to be treated and had been very pleased with her treatment and the cost. We brought Missy to the clinic and had a lot of tests done to get a better idea of what was going on with her. Dr. Renu and her staff were available immediately on Saturday to ensure proper tests were done, they kept her overnight so they could observe her and help to ease her pain. On Sunday they got back to us with the results of the tests. Dr. Renu talked to us about the results and helped us to decide the best option. They encouraged us to take her home for the day to spend time with her and were available later in the evening when we returned. Dr. Renu kept us informed and helped us to say goodbye. We are so very thankful for the compassionate care provided to Missy, and the support we received in making the final decision. Having a pet is expensive but the rates were affordable. RID: 51171
Click to report rating    4/6/14   5     5     5     5   Great vet clinic. They have wonderful staff a great vet and good prices, would recommend anyone to come here. RID: 50908
Click to report rating    3/24/14   5     5     5     5   Dr.Renu is a great vet, did a wonderful job on my dogs surgery. Highly recommend her to anyone she gives a fair price for great work. RID: 50670
Click to report rating    3/17/14   5     5     5     5   Dr Renu and her team were excellent with my american bulldog.Surgery and all her shots were done with excellent care and skill. Best price for service I could find anywhere. I highly recommend this company. Tony Richards Ladner BC. RID: 50551
     2/22/14   4     2     2     3   Receptionists changed each time I was there with my pet. Had to wait 10-15 minutes in the lobby before anyone came out most of the time. They initially tried to upsell other services and recommended the more expensive options. If you need xrays, go elsewhere...they were poor quality and needed an expert to read them at $65-90/incidence (price charged was a lot more than the expert's listed price and was more expensive each time). Seen using a rectal thermometer on our last vist, then rinsed it in the sink & put back in plastic for next pet. Dr. Renu is very nice but, IMHO, rather new to being a pet vet...think she needs experience before dealing with serious cases. Not a lot of empathy when you are handed a bill within minutes of your pet dying. RID: 50002
Click to report rating    12/30/13   5     5     5     5   Dr. Renu is awesome. She just took over this clinic and she is a wonderful, caring, knowledgeable vet. All of our four legged family love her RID: 48995
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