Sunrise Animal Hospital veterinary clinic reviews
Sunrise Animal Hospital
veterinary clinic
Treats:
Cats
Treats:
Dogs
Treats:
Exotics
Services:
Home Visits
Services:
Surgery
Profile updated: 11/1/17
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Rating: 2.9 (1-5)
based on 6 reviews.
Veterinary Clinic Sunrise Animal Hospital
has a fair overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
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6/5/24 |
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Dr Hendrik DeZeeuw retired in 2019 - the clinic has never been the same since. I had to leave there and go to another clinic, the level of common sense, caring and compassion disappeared with Dr D.
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9/8/17 |
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Receive excellent service everytime and staff is a pleasure to deal with.
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10/24/16 |
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This review is not about the level of expertise of vets, it’s about the way that they do business here which is dishonest and they have very poor customer service. Let’s face it, veterinary clinics are purely business establishments and not the same as human healthcare establishments. At this clinic they do not explain the charges to you before hand for you to make a decision, and they try to get as much money out of you by taking advantage of the fact that you are likely there because your pet is not well and you are distraught. And they have so many policies and various REPETITIVE fees to address their policies, which you will only find out about after they charged you! And when you speak up and tell them that charges were not explained to me, they basically imply that you are lying because it is your word against their staff! Take my word and go to a vet clinic that runs the business side of things more ethically!
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4/15/16 |
2 |
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Poor judgement by Vet and staff. Took our cat there for nail trim 20 times. Today we went there again and the charge was 3 times the usual. Rational was cat was uncooperative and it took five people to hold her. they should have just told us to come back another time instead of putting much stress on the cat. Poor judgement.
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7/27/14 |
5 |
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Love this vet! They have a lovely front staff. Vets often seem way too rushed other than that they treat my animal like their own.
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1/26/14 |
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Brought my dog after hit by car. Vet said he wasn't sure if x-ray was cloudy due to bleeding in chest or if machine wasn't set right. Said the dog would be fine just leave overnight. Dog was in shock and given fluids with possible internal bleeding, breathing changed so he gave Lasix. He also gave dog dexamethasone(steroid). Was told to leave dog overnight, I asked if my dog was in pain, he said steroid is a painkiller. I asked if I could stay with dog and told it would cost me $1000 to stay overnight for staff to stay, this is what I thought was a 24 hour emergency clinic. Dog was put on a blanket and concrete floor in kennel when he was in shock and his temperature was dropping. Called the next morning and told me my dog was dead. Dog was still on blanket and there was a lot of bright red blood on blanket by mouth. Another vet told me that steroid is not a pain killer. worried my dog was in pain and choked on his blood. after all this, they asked me to pay $1100.
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