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11/24/19 |
3 |
3 |
4 |
4 |
Brought my first dog in to be spayed and have really pronounced dew claws removed. They nicked her bladder during the surgery which caused involuntary incontinence for a few months but the dew claw removal was the worst of it. They botched it removing them so deep they didn't leave enough skin to close the wound so it continually opened up causing her to bleed all over my house. It took the better part of a year to heal. While they are affordable and easy to book with I consider them the fast food version of vet services.
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9/15/18 |
3 |
3 |
1 |
1 |
Used to go to Brantford which was good at the time years ago. Not so much after the renovations. Switched to Ancaster which is closer. Beattie has become a total rip off. My dog has had an ear infection for about 6 months now. He's seen a different vet every time. Not one of them seems to be able to fix it after almost $1000.00 later and kept waiting 30 to 45 min. every time. Could hear my dog crying when they took him in the back. Getting fed up and told them as well. I'm very close to suing them for fraud and get my money back. This is absolutely unacceptable.
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1/16/17 |
1 |
1 |
2 |
1 |
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8/21/16 |
1 |
3 |
1 |
1 |
Been using Beatties for years as its closest to me. I've been dismayed to find charges that I never agreed to: once they charged me $10 for nailclipping, something I can do at home! I was not warned of this, when I asked if this cost, the tech played dumb & said she didn't know: ITS HER JOB to know how much something costs! I think they just try to run up the bill to pay for that fancy new building! Even though I've told them 10X I'm on welfare they run up the bill! I'm also not happy they charged me $16 for ONE tube of Advantage flea drops, and it did NOTHING to help my cat licking hot spots. Also I followed the vet recommendation of the expensive food for skin conditions, $35 for tiny bag, which gave my cat SEVERE DIARRHEA like I've never seen before. Checked the 1st ingredient: HYDROLYZED SOY PROTEIN On what planet is SOY a natural food for a cat?? They used to give refunds if the bag was less than 25% used, now they don't! Also I'm early for my appts but been left waiting 45 MIN'S!
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6/7/15 |
2 |
3 |
2 |
1 |
THIS PLACE IS A HUGE RIP OFF. My dog broke his nail so i took him to them to get it removed. On the phone I was told it would cost $65 for the exam plus the cost to get the nail removed (I assumed the total would be around $100). He was only in the back for 10 minutes and I could hear him crying the entire time. The total came to $253 I couldn't believe it just to remove a toe nail. Make sure if it's not an emergency to call around to get the best price and get a price on everything or else places like this one will take advantage of you.
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8/19/12 |
1 |
2 |
1 |
1 |
My dog cooper was pooping blood.He was a patient at beattie for 2 years.3 times we brought him in and they said he was healthy.We basically had to diagnose him ourselves through reasearch on the computer and found he has seasonal allergies.Funny how beattie never once brought that possibility up.The third time we brought him to BEATTIE they took a blood sample on wed june 27th they said we would be notified within 48 hours.Fri came no call,so I called them they said the doctor would call right back,No call back.Saturday came still no call so we called again and they said they were sorry but would NOT!! reimburse any money for our trouble and the job they failed to complete.All we asked was for a repeat of a mild stomach medication for cooper and they said NO!!!! that the vet would not release any meds until we made an appt. which would be $40 just to get the meds.I asked that a superior contact me regarding this matter on august 5th,they still havent called. PLEASE STAY!!!
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9/7/11 |
2 |
5 |
4 |
3 |
Beautiful facilities but communication with clients is horrible!! I took my cat in for a neutering. I asked ahead of time how much it would be. When I get there, they tell me it's going to be extra for this and extra for that... they charge extra for an iv during surgery!! I'd like to know the cost for a SAFE surgery!! They don't tell you that you need to make an appointment to pick your pet up. Too many different vets with different diagnosis... really not a nice place.. we won't be going back.
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8/18/11 |
1 |
4 |
1 |
1 |
was just there aug 18 2011 walked out app at 11 still waiting by 1130 (in thr room) not the first time but will be the last
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7/21/11 |
5 |
5 |
5 |
5 |
Most up to date facility available, clean, organized, knowledgable,and most importantly, caring. Let me give you a little information about disgruntled clientele. Half of them complain of severe situations that beatties just "let" their pet die, meanwhile, they've declined every available diagnostic to diagnose their pet, until its too late. Either because their welfare wouldn't cover the charges, or because they believed google search was the most knowledgeable reference.. Then they decide to come online, and bad mouth the clinic. I love the fact that these factory workers, mechanics, and estheticians have the gall to say that a young person, freshly graduated out of 8 years of university, knows little about their own profession. Continue you're pissing contest and welfare collections, and beatties can continue their wonderful service of thousands of returning clients, without you.
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7/5/11 |
3 |
5 |
4 |
5 |
friendly knowledgeable staff, prices are very fair
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5/27/11 |
4 |
5 |
4 |
5 |
We took our dog there to get neutured. The staff were great and he was eager to go with them. When we picked him up, we unfortunately had to witness a family bringing in their dog for an emergency and what we witnessed from the staff was amazing. When we took our dog home, you could tell that he wasnt eager to leave. He obviously enjoyed his time there. The prices are great...more than $100 less than our regular vet and the facility is very clean. Beattie will not be our regular vet moving forward.
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5/14/11 |
1 |
3 |
2 |
1 |
Disgusting! They don't care about their feline patients. I just spent $400 on my cat with crystals. After 3 weeks he still has not cleared up and is urinating in pain anywhere in the house other than the litter box. After doing my own research and going to another vet, I find out he was prescribed improper food. Why? because the vet gets a bonus for prescribing Hills food which is GARBAGE for your animals! I am more than outraged and hope people think twice before visiting this vet. They put on a good cover but they really just care about charging the vulnerable pet owners and getting a fat cheque.
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7/12/10 |
5 |
5 |
5 |
5 |
I take my 2 cats here. We make the drive from Hamilton. Hamilton vets are double the price of Beattie’s. I love that they’re open 24/7. I also particularly like Dr. Colette Laroque. She is very gentle with my 2 cats (and is a cat owner herself), and takes the time to explain things to me, and doesn’t push the store products on me (ex: Hills Prescription diet). As long as Dr. Laroque is there we will continue to travel to Beattie’s. I also love the new renovation, it has a spacious waiting area.
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1/20/10 |
2 |
3 |
2 |
4 |
I took my two cats there to get fixed and they left part of the uterus and one ovary in the female and said there was no way she was in heat when I called. Then they did a second surgery and she got an infection and they had the nerve to ask me to pay for the antibiotic...guess what? I did not pay it. I had to get rid o...f her after that because she urinated everywhere. I was disgusted. The price was right...but you know what they say...YOU GET WHAT YOU PAY FOR.
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3/17/08 |
5 |
5 |
5 |
5 |
Awesome vets. Had all my animals fixed there. And when my Jack Russell had an allergic reaction in the middle of the night, we took him there, the vet-on-call had it cleared up in a jiffy and my puppy came home and slept well after being in so much discomfort. They are very good there. I would recomend them to anyone.
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