East Mountain Animal Hospital veterinary clinic reviews

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East Mountain Animal Hospital
veterinary clinic

Treats: Cats
Treats: Dogs
Services: After-Hours Emergency Care
Services: Grooming
Ownership: Private / Single Location
Website: emah.ca/id-3981;jsessi... external link

Phone: (905) 389-0707
Profile updated: 11/2/15 Submit profile update

Rating: 1.7 (1-5) based on 12 reviews.

Veterinary Clinic East Mountain Animal Hospital has a poor overall rating on VetRatingz.com.

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KEY	Date	S t a f f	F a c i l i t i e s	P u n c t u a l i t y	M o n e t a r y V a l u e	Comments
	6/3/23	1	1	1	1	Staff diagnosed my sister's dog without actually touching her or pulling out a stethescope. About a week later her dog had to be euthanized (different veterinary service) an she has told them that. She has been receiving multiple email offers - even after unsubscribing and blocking. Money hungry, unethical veterinary service.
	5/12/23	1	1	1	1	I give a Zero star to this place . Stay away from this greedy vet . They are scammers and charge you for services that is not needed . I compared prices in a different vet clinic . They wanted to charge double for x rays and blood testing . They are lie about things so be careful. Avoid this place at all costs .
						"R. v. Dua (A.K.), (1999) O.T.C. 132 (SupCt) - Superior Court of Justice of Ontario (Canada) - Canadian Caselaw - Case Law - VLEX 681691757" - https://ca.vlex.com/vid/r-v-dua-k-681...
	7/24/19	1	4	2	1	TERRIBLE CLINIC, WITH INEXPERIENCED VETS!! Stay away !
	6/27/19	1	1	1	1	My cat was dropped here by Hamilton animal services. He is chipped. East mountain did not even try to contact me to let me know my cat was in their care. It took 48 hours for me to be contacted by the city. East mountain was unwilling to discuss this situation with me or return my call and referred instead me to animal services despite the fact that I had questions concerning the care they gave him. The city were unable to provide me with any information on my cats condition while in the care of east mountain. Stay away from these uncaring money grubbers
	6/22/17	5	5	5	5	They were very compassionate and caring in what was a very sad time in my life. The care they took for my dog Ozzy was like he was a part of their family too.And cost was very reasonable. I ONLY WAITED about 5 minutes to get in and that was as a walk-in. Facilities were very clean and they had everything needed to do their job efficiently.please go their if your pet is in need their great people!
	5/11/17	2	2	2	1	the admin staff was friendly but did not follow through. Very chaotic. My animals were there for an emergency taken in by Animal control (not my choice)and they did not do the proper checks to test the health of my animals (full blood test and uninalysis) They are more then twice the price of my normal vet (quoted $240 for something my vet did for $130) and when asked to transfer the records to my regular vet they did not until my vet had to call and request the records themselves. Some issues were caued by animal control not giving our information to the vet - which is why they got more than just a one. Asked them to properly transfer the records into our names correctly and did not do till the vet called to request our records - good thing we knew the INCORRECT information they had. one of our animals also lost an unhealthy amount of weight while there and some of her health issues were not addressed or even mentioned by the vet
	5/1/17	2	4	4	4	I am surprised at reading these complaints. I do find it depends on a large extent which doctor you have at the clinic. One did try to talk me into more than I needed: I knew an antioxidant injection would probably suffice and it did rather than expensive blood tests. However they have been very good with my pets and cared for my very tiny rescue til she's now 13 lbs. n
	5/21/16	1	1	1	1	if i could give zeroes i would,,,never nver nver take you precioud pet to thiisivet
	1/8/16	1	1	1	1	Would never go back to this Vet! The stress that was caused to our cat at this clinic was unbelievable! The vet put a leather muzzle over his face and eyes. Our cat was screeching! I had to leave the room! He misdiagnosed our cat and gave him the wrong medication! He could have died! The staff are rude as well! NEVER NEVER AGAIN!
*	1/3/16	1	1	1	1	I took my almost 5 year old purebred German Shepherd to this vet as he had a fistula. my first visit i told them to do whatever it took to take care of it even though I am on disability. they gave him antibiotics, and spray. The antibiotics did nothing..he actually got worse and 2 weeks later we returned and was told (without an examination) that he needed to be hospitalized to he was there for 11 days. they then told me he had to have surgery. It was over the labour day weekend and my brother had told me that he would help me with the bill but was on vacation and i was not able to reach him...they gave me 1 extra day to come up with 2204 (i had already paid 800)as well i have insurance, but the vet filled out the paperwork wrong so the insurance wont process the claim until its completed properly.the owner refused to fix the paperwork. they involved the spca and i had to make the decision to euthanize. i never got his ashes or paw print which is included in my bill.i will be suing
	11/23/15	1	1	1	1	This vet clinic is terrible. They put my cats microchip in incorrectly and it caused her to get an infection. The staff are very rude and were not willing to tell me the names of the vet and vet tech that took care of my cat. Very disappointed with the clinic and staff

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