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10/23/17 |
5 |
5 |
5 |
5 |
Doctor allan gilmour is a vet guru. His insight and personal interaction with both animal and humans make this the place to get to if a vet is needed. I have a Westie living in the mountains who finds trouble all the time. The doc knows and cures always. Thank you
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6/3/15 |
1 |
1 |
1 |
1 |
Horrible experience. Dr. Katie McKay lacks empathy and only thinks of profit. She neglected that I KNOW my dog and what he needed. I went in because he is suffering from arthritis and needed pain management - what that entailed to her was blood work, x rays, and multiple medication. When I refused some of the medication she told the other staff members I had a problem with money.
She was rough and uncaring with my elder dog. Because of her I will no longer go take any of my animals there.
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1/31/14 |
1 |
1 |
1 |
1 |
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6/15/13 |
5 |
5 |
5 |
5 |
The staff are wonderful, my cat's surgery went very well and they even did a checkup call! Wonderful clinic. Would definitely recommend.
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6/10/13 |
5 |
5 |
5 |
5 |
I have 2 dogs, and I have had a very tough year. Both dogs have spent a lot of time at the clinic. Dr. Katy McKay has been a god sent, not only does she spend lots of time on the phone helping and reassuring me . She is very careful with what she charges me. One of my babies passed away 2 months ago. I will forever be grateful to the staff for there help and compassion.
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4/23/13 |
1 |
4 |
1 |
1 |
There's always a surprise, and never a good one. Brought several cats in and always messed things up including having one of the new staffers practice shearing on my cat. The shaved her (18 years old) in the middle of winter! Misdiagnosed my males as having diabetes only to be told a few days later by another vet that no diabetes. He died in my arms a day later from insulin shock. Neither had told me how to treat him for insulin shock.
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7/10/12 |
5 |
5 |
5 |
4 |
I brought my dog to this vet after my own vet had no time to see me. My dog was diagnosed with kennel cough. The staff was attentive and the doctors were polite and caring. I have sitched my dog to this vet after the great care i received. I would reccomend them to everyone!
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5/28/12 |
5 |
5 |
5 |
5 |
I wouldn't have put my dog's life into anyone else's hands but Dr. Gilmour's and his staff. And even though he is no longer with me, he had a very good death - gentle and painless
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4/23/12 |
5 |
5 |
5 |
5 |
Dr. Gilmore is a great vet. He and his team saved my dog Crosby's life and charged me a tiny fraction of what those guys at DMV charge.
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4/14/12 |
1 |
1 |
1 |
1 |
This is the second time I've brought an animal here with bad results. Two years ago my cat almost died in their care, and subsequently died because of thier inaction. I gave them a second chance because of one of thier vets constant attention to my cats case (not treating vet). I recently brougth my dog to be spayed and "somehow" her small intestine became twisted-50% of it was removed. She had to be picked up (by us) and moved to the DMV where thankfully they saved her...thousands of $$ later. The animal health clinic admitted that the twist must have happened while they moved her, but they still charged me 800$ for the surgeries! I am considering legal action. I would never trust them with another animal again!
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3/31/12 |
5 |
5 |
5 |
5 |
I've been going there since it opened. I think Gilmore and Seto are the best. Most of the staff I've encountered over the years are great. The only problem may be their popularity! Sometimes the front staff gets overwhelmed by the volume of calls and drop-ins, best to go during a week day if possible.
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1/8/12 |
1 |
4 |
2 |
1 |
I'm surprised at this clinic's rating, as I had many consecutive bad experiences here. For ex., when I brought in a 2-year old huskie from a rescue shelter who was so weak he could barely stand up, I was told the weakness was due to luxating patella in both hind legs. When I pointed out that the dog clearly had a paw injury, again I was told this was due to the LP. A few weeks later, another vet in the same clinic told me he could find no evidence at all of his colleague's LP diagnosis, but he didn't know what was wrong either. No blood test, no xrays, no nothing. Long story short, this was followed by several other contradictory diagnoses by other vets in the same clinic along with mistakes made when I insisted on xrays, then 2 diff vets suggested 2 diff diets(sold at their clinic) and there's no room here to detail all the other errors they made. Sadly, I think my experience reflects what veterinary medicine has become, a field which attracts very few caring and conscientious people.
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11/6/11 |
5 |
5 |
5 |
5 |
When my 10 years old cat got sick while I was temporary broke, I called all the vets in the area to get help while my cat was suffering like hell. All were stiff and uncompromising, refusing to even hear the symptoms and requiring me to pass by and pay jaw dropping amount first.
Before he finally passed away in my arms, I found about Dr. Gilmore who without hesitation invited me in for the next day to look at my baby despite my current financial situation. Unfortunately it was too late by then, but even then and despite the rush at the clinic that morning, he met me and gently explained to me what had happen to my little boy.
At this place, the animal comes first. They don't do the work for free; medicine and care do cost money! But they are true and caring medical assitance and only charge the necessary to help your animal.
This is the Ste-Justine Hospital for pets. I will never ever go anywhere else..
I assure you that I'll walk the entire city on foot to get there if n
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2/9/11 |
5 |
5 |
5 |
5 |
I can recommend the Animal Health Clinic to everyone, without question. The vets are caring and knowledgeable and spend enough time with our companion cats and dogs. And the office staff is considerate.
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8/31/10 |
5 |
4 |
4 |
3 |
Dr Gilmour is a great vet, kind and knows what he is doing. Higly recommend this clinic
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5/8/09 |
5 |
4 |
4 |
4 |
Dr Gilmor is my vet-outstanding! Loves animals, kind, khows what he is doing, highly recommended.
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6/4/08 |
5 |
5 |
5 |
5 |
Dr. Elkin Seto and Dr. Gilmour are truly great vetertinarians. You feel at peace when they care for your animals and trust their jugement. Fair pricing as well.
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