Reston Animal Hospital veterinary clinic reviews
Reston Animal Hospital
veterinary clinic
Treats:
Cats
Treats:
Dogs
Services:
Boarding
Services:
Dental
Services:
Surgery
Website:
restonanimalhospital.c... 
Phone:
(703) 860-6100
Profile updated: 7/13/13
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Rating: 1.9 (1-5)
based on 9 reviews.
Veterinary Clinic Reston Animal Hospital
has a poor overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
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12/29/10 |
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So not worth it. The doctors are mostly fine, but the support staff is incompetent. Today was the last straw - my husband called to see if they had our cat's prescription cat food in a 20 pound bag. They do and said they will hold it for him. He takes his break from work to drive over there only to learn that they sold it someone else. After some back and forth between the two women at the counter (where's the bag - I sold it - but we were holding it - oh, I didn't know that - you were the one who told me to pull it so we could hold it . . .) they flippantly apologized and then stared at him. The only solution they offered was to sell him a 4 pound bag (which is almost half as much as the 20 pound bag). Interestingly enough, this is not the first time this has happened. Just to be clear, we do not believe our pets ever received less than adequate care from the doctors or techs, but it is really not worth the frustration. We're switching to Clocktower Animal Hospital.
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7/15/10 |
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I too caught the wrath of her in the midst of what I consider an emergency with my pet. My vet was OUT and she went out her her way to tell me she was doing me a favor by contacting him off hours and she needed a GUARANTEE I would be waiting by the cell phone all day with NO INKLING of a time frame. I told her I am busy just like he is and I cannot provide a GUARANTEE I will not be IN THE BATHROOM or in the shower if he were to call late but that I expected to know why it was my pets tests results were NOT ACCURATELY RELATED TO ME AFTER I HAD THAT MORNING PICKED THEM UP MYSELF to find a huge surprise that many levels were elevated when I was told the results were normal. Weeks had gone by since I was told this and now as a result my pet may be worse off. They are all rude and I too had an additional $500 bill as a result of this Dr. Carcus (sp) telling me to administer medication I was later told she should not have had me administer combined with another pill. I AM CHANGING VETS.
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