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9/24/14 |
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3 |
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Never, EVER go here! I took my cat in for an emergency because he was throwing up, and I didn't know where else to go. I was not in the exam room at all, I sat there for 6 HOURS without seeing my cat and without a clue what was happening. After 4 days, a surgery, and $4,300 later I took him home. I was told a multitude of different illnesses that they found - kidney stones, an inflamed intestine, dental rotting, and a tumor on his intestine just to name a few. I was quoted around $1,200 and it turned into $4,300 literally overnight, which they demand up front and in full.
Best part! After $4,300 they then charged me $79.00 for medicine I never agreed to, they then charged me $65.00 for a suture removal that I was required to come do. How is that not included in a $4,000 surgery?? I'm happy my James is alive and well, but I'm not convinced he ever needed surgery in the first place.
This place is a complete sham. Go ANYWHERE else and your pet will be better off, and so will you.
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12/31/12 |
3 |
4 |
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12/5/11 |
1 |
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My 18 yr. old dog having vomiting issues was "borrowed" from me while I filled out the initial paperwork. My first clue that something was wrong when the form asked for my SS Number. I was told to wait in the exam room. After 15 minutes there was no vet and no dog. I stepped out to inquire and was told that he was fine, they must be re-weighing the dog. Dr. finally showed and immediately went into plan for blood work, hospitalization with IV lines and cancer screening. Meanwhile, dog is still missing. I've never had any pet examined away from me. I explained that I wished to pass on their treatment and wanted the dog back. It took over 20 minutes before they would agree to let me have him back. They charged $120 for an exam that I didn't observe and no other treatment. I wish I had seen other ratings before I wasted my time. I feel I got out lucky compared to many other stories here.
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11/17/11 |
1 |
3 |
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We took our cat in because she was pawing at her mouth. The doctor saw no cavities but felt that she should have xrays. This cat was known to be sensitive to anastesia so I agreed to a light dose for xrays only. When I picked her up, she was bleeding from the mouth and could not walk. They removed 3 teeth, no xrays, and put her under completely. About $6000 and one month later, she pulled out of it by herself. Unfortunately, a couple of years later, when my husband was in the hospital, I took her there since I could not take care of her. A week later, we picked her up. She died a couple of hours later. Now we live almost next to this place but will NEVER go there.
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6/29/11 |
1 |
1 |
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They nickel and dime you for everything! Would not recommend, but I had no other choice as they are the only 24 hour vet in the area.
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2/27/11 |
3 |
3 |
5 |
1 |
We've been coming to GVH for years. I will say the turnover is extremely high. I'd like to get to know the vet that treats my pet. They do act quickly in a crisis, which is comforting. However, I too find them extremely expensive. I've seen them spend 1500 in 11 hrs. With bills like that, they need to be more understanding with payment, especially in emergencies that you don't plan for. I think they take vets right out of vet school, which explains the high turnover. When I get my next pet, I will be looking elsewhere for care. I was talking to a friend about the charges I incurred at GVH in 11 hrs, he just about fell over. He recommended another vet. On a positive note, they are 24hrs, charge you more if you aren't a patient, and are very high tech. But you pay for all of that x10!
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11/16/10 |
4 |
2 |
1 |
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I have used this Vet for years and now find that they have priced themselves out of the market. I recently received a quote for a teeth cleaning for my dog. The price was shocking and I called around to local vets and EVERY vet in the area was half of their price! They did not care that I took my dog somewhere else for the procedure and were very cocky and wished me luck at another vet. At my last visit I waited over an hour for my set apt, there were cats walking all over the place and the floors were DIRTY! I am now looking to take my dogs elsewhere and the vets here do not care. They are VERY over-priced and do not deserve this luxury with the conditions at this office.
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1/18/10 |
5 |
5 |
4 |
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Prices are high but are well worth the convenience and care that is given. I have had to taken my dog in for emergencies as well as regular visits and the care has been great. She was nursed back to health from a liver issue. There are always follow up calls to find out how the pet is doing. In my opinion, I need a vet that is avilable 24 hrs a day and I am will to pay for that.
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7/11/09 |
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THE WORST!Staff is rude.Vets are inexperienced. I had one that told me rimadyl had NO SIDE EFFECTS!!!That female vet(last name starts w/an M) now practices at Atglen Veterinary Hospital. There has actually been a class action lawsuit against the maker of this drug because it has KILLED som many dogs!My dog almost died and I had to go through 4 different veterinary hospitals and THOUSANDS OF DOLLARS before my dog recovered. It's taken YEARS to get my dog's liver and kidney functions better. And THEY ACTUALLY HAD THE NERVE TO SUE ME. STAY AWAY!!!!
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