| KEY |
Date |
|
|
|
M
o
n
e
t
a
r
y
V
a
l
u
e
|
Comments
|
|
*
|
7/5/17 |
1 |
1 |
2 |
1 |
I called Aloma Jancy for my blocked male cat. I had to wait 5 hours for an open appt (life or death). Once my cat was seen, they determined he needed catheterization. $600 and 48 hours later, they released my cat late in the evening. Once home, I noticed my cat was still blocked. I called AJ as soon as I realized this. Rather than getting a 'bring him in right away', I was informed the next available appointment was 4 hours out.
Needless to say, I called a different vet who did say 'bring him right in - we will work him in to our schedule'. This vet asked what the previous vet's x-ray results were since this is a standard test for this type of issue. Aloma Jancy did not x-ray my cat so I had no results to provide. The new vet found stones in his bladder which would cause blockage again.
The good news is my cat survived the inadequate care from Aloma Jancy and is now receiving the treatment (surgery) he requires. The bad news is that I was taken for $600 by these guys.
|
|
*
|
12/28/10 |
1 |
1 |
1 |
1 |
Please do NOT take your pet here! I was treated poorly by the staff and Dr. Murray, the owner and chief vet of Aloma Jancy Animal Hospital. The treatment was of questionable quality, my bill was handled poorly as I had to twice have them revise the bill for extra charges that were not supposed to be there. Then they refused to provide any medical notes besides illegible handwritten cliffnotes by Dr. Murray, even though my pet died in their care. They refused this request repeatedly and Dr. Murray even got on the phone to yell at me once while I was speaking to a receptionist. Unprofessional all around in my opinion, and I urge you to research other reviews online, you may hear similar complaints. Also you will find an F rating from the Better Business Bureau.
|
|
|
|
2/4/09 |
5 |
5 |
5 |
5 |
I was seen last night by Dr Murray, him and his staff were very pleasant. The office was clean and he really cares about the animals he sees.
|
|
|
|
5/6/08 |
4 |
5 |
5 |
4 |
Murray is clearly invested in his work and has a clinic unlike any other that I have been to. He has incredible hours of operation which is helpful and he takes the time to explain what he is advising. He has a sense of humor and broad range of abilities including sketching your dog while he outlines a treatment. I liked that he explained a more healthy tx for heart/flea/tick control than what I was giving my Weimaraner, Franklin. I have never met a more animated, likable vet in my life and he certainly loves animals. I cannot for the life of me understand the neg comments here, but no body is perfect and we all can make mistakes. My bet is on Murray, however, to do the right thing with my dog. I am now one of his regular customers. Staff were friendly and professional. The facility was very modern and the value was apporpriate to this area.
|
|
|
|
3/31/08 |
4 |
5 |
4 |
5 |
We have taken all of our animals to Dr Murray, including my brothers pit, who had gotten into a fight with our other pit. Dr Murray took wonderful care of our Heidi, she had to stay overnight but came home the next day feeling 200% better, this bill was 485.00, very resonable. I have been there with a friend whose dog was ill and would not eat and have seen Dr Murray get on his hands and knees pretending to eat the dog food to get the dog to eat. Dr Murray has done surgery on my friends Pug, which are difficult to put down, as we have lost a pug during surgery last time. Our baby Daisey came out wonderful, she is happy and healthy. The only bad thing I can say is we had one bad experience with a staff member but she is not there anymore and once we had to wait a couple of hours to see the vet but he had several emergencies come in and my situation which was upsetting to me since my baby was hurt was minor. A dog had come in that had been hit by a car who needed surgery. Thxs DR M
|
|
|
|
12/4/07 |
4 |
5 |
3 |
5 |
The brand new facility is absolutely gorgeous...clean...well put together!! The new staff members are kind and professional. Dr. Murray and Dr. Evers are both wonderful compassionate veterinarians, and I can already see the difference in improvement. I would definitely recommend this place to anyone here in Orlando.
|
|
|
|
5/1/07 |
2 |
1 |
1 |
1 |
After adopting a puppy with Parvo and Pneumonia, many days/nights were spent at this vet. Thankfully now, he is healthy. I have mixed emotions about Aloma Jancy. I can say that Dr. Murray cares for the animals, just that hes overworked/understaffed. A few employees are wonderful and very compassionate, the rest leave MUCH to be desired, rude and without concern for others. Not exactly ideal during your pets crisis. The office is unorganized & I never left with paperwork or followup appointments. Medications are dispensed at the office & many times were not labeled right or not labeled at all. It was difficult to get the right information. If you called with question you either waited or were told to call back. After each visit, our puppy was infested with fleas & ticks. FRUSTRATING! During an evening visit, we were shocked at our puppy’s poor appearance. We asked if this was normal for the illness and in response were treated as if we had accused them of neglect. Be wary.
|
|
|
|
4/13/07 |
1 |
1 |
1 |
2 |
Misdiagnosed my dog and prescribed the wrong medication. The facilities are not adequate. The office looks run down. The staff is not friendly either. Requested a follow-up about my pet's results and no one returned my call. Would not use this vet again. I am not pleased with their service. This must be the worst vet in Central Florida.
|
|
|
|
1/25/07 |
5 |
4 |
5 |
5 |
Cares for animals! Really helps you to understand the problem, and informs you of solutions. I think he is one of the best in the Orlando area.
|
|
Rate this veterinary clinic
|
|
