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4/3/14 |
5 |
5 |
5 |
5 |
I love that you are so thorough with your exams, very knowledgeable regarding veterinary practice, fantastic with showing my dog “the love” whenever she is in your office, patient and kind when explaining your findings to me, giving me options and exploring every alternative, always giving me as much time as necessary during an office visit and never making me feel rushed. I love you and your staff and the fact that you are so accommodating! I know that my dog is in great hands with you. Loved you since day one, six years ago and love you more today! Thank you, Dr. Edwards!
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9/14/12 |
4 |
3 |
3 |
1 |
I took my young and healthy cat in for an annual wellness exam and they wanted to do a bunch of bloodwork and parasite treatments that were completely unnecessary. Her annual wellness exam would have cost me nearly $250 had I not indicated that I did not want or need most of what was quoted. They also wanted to give her a 1-year rabies vaccine instead of a 3-year. This simply keeps you coming in each year & they can charge you for vaccine more often. They also wanted to give my indoor cat parasite treatments that she simply didn't need. Our new vet says none of this was necessary and that there is nothing wrong with the 3-year rabies vaccine, although Ponemah will try to convince you otherwise. They're also overpriced. I don't trust them at all. They also get things like pet beds as incentives from drug companies to push their products. I've seen the pet bed & the form they submit to the drug company to earn points when they make a sale.
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10/14/11 |
4 |
4 |
4 |
2 |
This place is way overpriced. Every time I walked in the door with my puppy I walked out with a bill over $100 even if she was seen for a followup. The staff is nice and the place is clean but that doesn't help my bank account.
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6/2/11 |
5 |
5 |
5 |
5 |
I take my cat, dog and rabbit to Dr. Edwards and have done so for years. She's one of the few in the area who cares for bunnies and the only one I trust. I actually used to travel nearly an hour to go to her when she was at another facility and was so thrilled to discover that she'd opened this one right in my own town. The facility is gorgeous and extremely clean. She takes plenty of time with each animal and clearly cares about all of her patients and it's wonderful how the staff know the animals and are always friendly and helpful, including after-care calls.
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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3/26/11 |
5 |
5 |
5 |
5 |
From adding a new puppy to the family to the deaths of 2 elderly cats, Dr. Edwards and her staff have been caring, compassionate, professional and welcoming. We are always offered options for the treatment of various ailments and detailed explanations of what is going on so we can make informed choices. And it is so nice to walk in the door and be greated by name.
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3/25/11 |
5 |
5 |
5 |
5 |
We have been seeing Dr. Ewards for several years with a multitude of animals. We were so plesed with the care and concern that she provided our pets that we actually followed her when she left our existing clinic and opened her own. We cannot say enough about Dr. Edwards as far as her knowledge and compassion for our animals. When we had to euthanize two of our dogs, Dr. Edwards and her staff treated them with such respect and dignity that it made it a bit more bearable for us all. Some people possess an innate sense of what it means to be an exceptional doctor and we believe Dr. Edwards is just that. We would not take our animals anywhere else.
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3/24/11 |
5 |
5 |
5 |
5 |
I cannot say enough postive things reagrding Dr. Edwards and her staff. I recently went through the loss of my cat and their professionalism, hospitality, and overall genuine kindness made this difficult experience as comfortable as it could be. ...I cannot say enough postive things reagrding Dr. Edwards and her staff. I recently went through the loss of my cat and their professionalism, hospitality, and overall genuine kindness made this difficult experience as comfortable as it could be. Dr. Edward's and her staff truly went above and beyond for my cat and I am forever grateful. I would recommend this hospital to everyone...Thank You Ponemah!
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3/23/11 |
5 |
5 |
5 |
5 |
Highest level of skilled care and facilities. Excellent in diagnosing difficult cases. Follow-up is best in the area and certainly makes a difference for after-care by client. Friendly and skilled staff - maintains personable and professional environment.
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3/23/11 |
5 |
5 |
5 |
5 |
I have worked with many different vets in my 25 years in the dog industry and Dr Edwards is one of the best. She is very knowledgeable and great with the animal. She also has assembled a great staff that is very helpful and incredible with their pet clients.
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3/23/11 |
5 |
5 |
5 |
5 |
Dr. Jennifer Edwards and her staff have provided excellent care to all of my animals. With their professionalism and sensitivity, I know I made the right choice in choosing this practice for my pets.
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3/22/11 |
5 |
5 |
5 |
5 |
Dr. Edwards and her staff have provided compassionate, knowledgeable care for our pets for many years. Most recently she and her staff have stayed beyond office hours more than once or during a snow storm to help our puppies. Her vast expertise in the care of dogs and cats is unsurpassed in this area. Wouldn't go anywhere else!
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3/22/11 |
5 |
5 |
5 |
5 |
Dr. Edwards and her team have been wonderful. We have used Ponemah for several years and Lois - our Boston Terrier - always receives wonderful care. The Doctor takes her time with us and answers any questions we may have. They even call to follow-up and see how Lois is doing. We are very happy with the service and pricing. I always recommend Ponemah to people I know.
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3/22/11 |
5 |
5 |
5 |
5 |
I originally came to Dr Edwards at the beginning of her practice because I was tired of having a different doctor every time I brought one of my dogs to the Vet since they didn't know the dog.My experience with Dr. Edwards is that she a very thorough Doctor in her diagnosis and preventive care for the long term health of my dogs. I have had dogs all my life and been to many "Vets". Jen Edwards and her staff are the best. If you a pet owner that your pet is family, you couldn't get better care.
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3/22/11 |
5 |
5 |
5 |
5 |
We and our dog love Dr. Edwards and her staff. Dr. Edwards and her office are thorough, professional, and so friendly! Everyone I know that goes to Ponemah - loves the whole experience. I have recommended Dr. Edwards to all my friends!!
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3/16/11 |
2 |
5 |
4 |
1 |
This was a few years ago but my dog was limping and Dr. Edwards recommended an orthopedic specialist do the surgery at her clinic. The costs would've been around $1700. A second opinion showed poly auto-immune arthritus. I understand mistakes can happen but, when told, she never apologized. I always thought the receptionist and nurses were good. The facility was very nice and I never had to wait very long.
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3/9/11 |
3 |
4 |
3 |
1 |
I spent hundreds of dollars on tests; their end diagnosis was that he needed his teeth cleaned for a few hundred dollars more. My dog died of a tumor three months later; I had brought him in because of his symptoms. Furthermore, when I had another vet look at him, who was helpful and reasonable, I requested that Ponemah send the results of his tests multiple times, as did the other vet, but they never did. Didn't seem concerned about the dog, just their bottom dollar. Expensive, not effective.
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12/20/09 |
2 |
4 |
2 |
1 |
The receptionist was an idiot, the nurse was slow and Dr Edwards successfully talked me into doing bloodwork I didn't want. The facility is beautiful, but it was the only nice thing there. I felt guilty when I was checking out at the front desk as though I was ashamed to admit I didn't want to spend that kind of money. Warning - be very careful and ask about pricing up front!
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12/6/08 |
2 |
5 |
2 |
1 |
Dr. Edwards is very much a product pusher. My last annual visit for my dog was near $400!
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