Rathburn Animal Clinic veterinary clinic reviews
Rathburn Animal Clinic
veterinary clinic
Treats:
Cats
Treats:
Dogs
Treats:
Exotics
Services:
Dental
Services:
Grooming
Services:
Monitored Overnight Care
Services:
Surgery
Phone:
416 6228818
Profile updated: 9/3/08
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Rating: 2.4 (1-5)
based on 9 reviews.
Veterinary Clinic Rathburn Animal Clinic
has a poor overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
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3/10/18 |
1 |
3 |
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Reception staff at this clinic is woefully incompetent and entirely unhelpful. I would recommend against using them, as customer service is clearly not a priority.
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2/22/17 |
5 |
5 |
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5 |
I think a lot of these comments are overly melodramatic.. I've been to going to Dr. Roncal for the last few years and it's always been a nice experience. She's very thorough and smart. She describes a lot of the options and answers our questions. The last veterinarian I went to just ran ONE test on our dog and then gave up. Dr. Roncal offered many tests so to identify the root cause, which I appreciated. She's very intelligent and that is what I look for in for the doctor of my dog. The clinic is also incredibly clean.
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7/4/16 |
5 |
1 |
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Dr. Roncal SCREAMS and yells at her staff! Only cares about money, overpriced. She is an arrogant rude veterinarian do not go to her. My daughter knows one of her staff assistants and she told me that Dr. Roncal never ever thanks her staff for helping the clinic run.
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5/6/16 |
1 |
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1 |
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My 9 years old son and I had very unpleasant experience. We brought in a sick kitten, were seen for 5 min at most, did not get any help and were charged $80. People who work at this place should not be working with animals. They obviously do not love animals, cannot support owners, do not have knowledge and their prices are ridiculous. I would never ever bring my cat to this place anymore.
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4/4/15 |
2 |
3 |
1 |
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I took my cat in and we saw the doctor 30 minutes later as I did not have a pre-arranged app't. After examining my cat and recording symptoms and history a blood & xray test were completed (total bill almost $500). We waited for about another 30 minutes. The doctor returned the cat to me and telling me twice before he closed the door that he would call me in the afternoon next day. The receptionist then told me the same thing. Nobody called the next day. On the 2nd day I called in the am and asked for results. was told only the doctor could give them to me & he was very busy. I called another vet and asked if that was common practice, they said no, a senior staffer could give you results. Dr. called at noon and said results were normal. I asked why didn't he call earlier. said he was just too busy. I told him I considered him insensitive to the feelings of the owner, who would be feeling anxious to know what was wrong with the cat. He apologized. I didn't accept his apolog
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5/17/13 |
1 |
4 |
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I set up an appointment for my dog to get groomed there. I take him for his shots someplace else since my vet charges me a lot less. My 17 year old sister dropped off my dog for his grooming appointment and one of the staff members convinced her to let them give him his shots (they are not due for another month) and also check for heart worms. She said yes, what did she know but called me right away to tell me. I got very upset that they would try and scam a 17 year old like that. They should have said something when they called me to confirm the appointment the day before. I understand his shots are due, but not for another month. I am never taking my dog there again for grooming. They do only care about the money and should be ashamed of themselves!
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11/9/11 |
3 |
1 |
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3/30/10 |
5 |
5 |
4 |
5 |
- passionate for the pets, really caring, she takes really good care of alot of the pets that stay for multiple nights, really professional
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10/28/08 |
1 |
1 |
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1 |
Vet is not very knowledgeable. We don't go here anymore.
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