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12/22/18 |
5 |
5 |
5 |
5 |
We have been visiting Dr. B for a few years now and would not go anywhere else with our Frenchie. After issues were misdiagnosed by 3 other vets, and claiming he needed emergency surgery, Dr. B was able to have our little guy treated with antibiotics and a special diet instead.
We would confidently recommend him to anyone.
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11/9/17 |
1 |
1 |
3 |
1 |
Will NEVER use this clinic again. I am absolutely disgusted with the behaviour of Dr. Pawel Biernacki. My poor cat was listless and not eating and having trouble standing. I made an appointment in the evening as this was the only time i could get a sitter for my baby girl. Dr. Pawel Biernacki took my cat out of the carrier and dropped her on the floor from counter height! When I got upset, he told me it was my fault for not holding her and told me I'd have to find another vet.
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3/2/17 |
5 |
5 |
5 |
5 |
Dr B is just wonderful. He genuinely cares about each animal. The tech girls are also extremely knowledgeable and helpful.
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1/30/16 |
2 |
3 |
4 |
3 |
Our dog had good life at 15 yrs old, the year before he died we took him on doggy vacation to Oregon, great beaches, he had a blast. His back leg started to give out and we tried some treatments but old age was catching up. My wife and I decided it was time to let him go and I went to our vet for help, (we had been going to him throughout our dogs life, so he knew us) the Doctor was resistant to our decision, then finally gave in. The decision to terminate Casey life was not made easily and I feel the doctor was looking to earn more money, but I could be wrong. My advice to all Doctor's is an animal's parents alway have the last call, respect that.
It has taken me 3-4 years to write about this traumatic experience.
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4/9/13 |
5 |
5 |
5 |
5 |
I have been a client here for over a decade. Dr. B is methodical and prefers to rule out issues one by one, rather than ordering a huge number of tests all at once. He provided great end of life care for my elderly cats and has been excellent with my new kittens. He takes his time and explains things clearly and answers all of my questions. He doesn't try to "sell" me on stuff I don't need, but doesn't hesitate to get outside advice or refer to specialists if needed. As my elderly cats passed away (from old age), the clinic sent me sympathy cards. He always follows up with a phone call to check on the cats. He has my business as long as his clinic is around!
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4/26/12 |
5 |
5 |
5 |
5 |
This is a veterinary office that I can truly trust. I have had the fortune of dealing with both vets, and I found them both to have a practical, intuitive and cost-effective approach. They have never pushed me to get unnecessary tests and have relied on years of experience and common sense to make spot-on diagnoses with my two cats and our dog. So when they say a test or a procedure is necessary, I trust that it truly is. Best of all, I find their prices are very reasonable. I trust the lives of my beloved cats and dog with these vets (especially Dr. B) and will continue to seek treatment here for all future ailments and check-ups. And the assistants and techs are so personable: they remember you every time you walk in the door and are already drawing up your file, even if it's just to buy food.
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11/16/11 |
1 |
1 |
1 |
1 |
Their attitude towards your pet is determined by their profit margin.
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3/25/11 |
5 |
5 |
5 |
5 |
I take both my cats here for everything and have always had a great experience. The staff are very knowledgeable and willing to help.
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3/20/11 |
4 |
2 |
4 |
1 |
Dr. Biernacki is an excellent Vet but he seems very distant to my pet and me and my spouse as clients.His bedside manner leaves much to be desired and he dismisses concerns and conversations about courses of action that we have brought up.When I'm there I always leave feeling financially and emotionally drained.He did make a great diagnosis though ,I will credit him that and his calls to check up on my cat were very caring and timely.The vet Techs are pretty nice as well and are very gentle with my guy.If you need a soft hand and a compassionate bedside manner,like I do. I would suggest going elsewhere.However I know some people like the cold hard facts approach and that's what he's excellent at.I also find the clinic building itself to be very unwelcoming although very clean.Great Vet but not for me.
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1/11/11 |
5 |
5 |
5 |
5 |
I just started going to this clinc but when I droped by to explain the situation with my pet and how my other clinic did not treat her well..North road welcomed me with open arms. staff are so nice and helpful!! cant wait to take my dog there...I know ....:)
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5/11/10 |
4 |
5 |
5 |
5 |
Dr. Biernacki is great, and his sense of humor makes the visits so much better for us humans. My cat won't let anyone other than my husband and I touch her but she's putty in his hands. Also, when I got my puppy a kennel cough vaccine, they charged me the 'add on' fee only (since I got his puppy vaccines a couple of days before) so it was much cheaper that what I had anticipated.
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3/26/09 |
5 |
5 |
5 |
5 |
Dr. B is a very, very good vet. Shame on you for blaming him for the death of your cat. Maybe you should have taken his advice for him to look at your cat to see what was wrong with it instead of letting the poor little thing die. Shame on you! People like you who do not care about the welfare of a poor defenseless animal should not have pets. And then to blame the man who saves animals for a living instead of yourselves and your poor judgement. SHAME ON YOU! I have been a client of North Road for many years and they are good trustworthy people that know what they are doing.
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10/30/08 |
4 |
5 |
5 |
5 |
Dr. Berneski is GREAT. My rabbit has had teeth issues, and he has been a godsend about it. From sanding them down, to when we had to pull them. Explaining everything along the way, and even letting me watch him file the teeth. =) He has been so great and I love this vet!
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9/15/08 |
4 |
4 |
4 |
4 |
Dr. Berneski is great. The staff seems to change alot, though they seem fairly efficient.
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