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11/16/16 |
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Owner Found GUILTY of serious neglect and professional misconduct by the College of Veterinarians.
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5/31/15 |
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I wish I would have read the reviews for this place before taking my pet there. I was given a quote over the phone that was later doubled after they examined my pet. Losts of innecesary tests and extremely pricy pills. I should have gone with my regular vet. Avoid this place. If you go they will rip you off.
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1/31/15 |
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They tried to charge me for a small wound on my dog's leg for $ 2000, lots of blood tests, ultrasound ,...
I did the job on my own vet for $ 320. this clinic is a scam, do not go there.
As I later figured out, all vets in this clinic are on commission base salary, the more they charge, the more they are payed. it is absolutely an unfair way to treat people and staff.
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10/25/13 |
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Tried charging me $800 for an x-ray and blood-work for my cat, and refusing to sign pet insurance, informing me that my cat was sick. I then took my cat to another vet to find out my cat had a sensitive digestive system and needed special food. That vet cost me $150. Don't waste your time and money to be scammed here.
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3/25/13 |
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I'm shocked by some of comments below. I recently took my cat in for the first time in an emergency situation and could not be happier with the care we received. Dr. Mitelman and all the staff were incredibly kind and compassionate. I received constant updates during my cat's 2-day stay and was able to stay and visit with him for hours. All of the staff seemed genuinely concerned and expressed a clear love of animals. I was clearly distraught and the staff went out of their way to show compassion and reassure me. They were also incredibly generous when working with me to determine the fees, which they knew were difficult for me. As I stated, this was an emergency and I simply went to the closest 24hr clinic available, but was so pleased with the service I received I have decided to switch to this clinic as my regular vet.
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3/7/13 |
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Either unscrupulous or incompetent. Like used car salesmen leveraging your concern for your pet to extract maximum profit. Kept saying my (generally healthy) cat could die if I didn't leave it overnight (for $1500). Told me visiting my regular vet the next day (in 6 hours) would be too late. Regular vet offered appropriate diagnosis the next morning. No treatment required. Cat was fine. When leaving, metaphorically strong armed my wife into signing a form saying we had declined treatment. How was that necessary? Just an attempt to induce guilt. Felt sorry for the assistant who seemed embarrassed by the behavior of the vet who had difficulty clearly communicating his thoughts.
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7/8/12 |
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I will never bring my dog here again! This vet is horrible. I brought my dog here once when she was a puppy cause she vomited a few times. It was at night time. They told me they would charge $2000 to keep her over night to run some tests. I could not afford this and as I was leaving the vet put his hand on my shoulder and said " I just want you to know, This may be fatal" I was so worried up all night with my dog and in the morning she was perfectly fine running around. These people are money-grabbing dis-honest vets, with not good training at all!! Never bring your animal here!
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12/22/11 |
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I have been a client at this clinic since it opened 30 yrs ago and have always been treated well. On a routine visit Dr Mitelman pointed out a lump between Rileys toe which I had never noticed. Thought I was taking great care of my dogs!! Thank heavens for routine exams, it turned out to be a cancer!! The toe was quickly removed. Riley also had to have his eye removed after a long struggle trying to keep his vision intact. We tried many treatments for years, Dr M was always available to recheck and reassure me. This was very time consuming for myself and for the Dr but we tried to keep his vision intact as long as we could. When it came time Dr M moved quickly, the surgery went very well, Riley was home the next day. This was 2 yrs ago, he is now 15 yrs young. He did great. I have only the best of things to say about the care my dogs have always been given. I love my pets, they are my world. I am a single person, my pets are my family.
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10/1/11 |
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I started with KRAH when it first opened and stayed with them until I moved over 4 hours away. They always put my animals first, and I was always treated well, contrary to what other posters have said.
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4/20/11 |
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I went into this vets like everybody else thought it looked dandy and all the bells and bows, however within minutes of being in there and after a barrage of questions which had nothing to do as to why I had gone in their in the first place. I was hit with an $800 bill which resulted in me spending the next 35 minutes asking what the heck they were charging me for. I left paying $380 for a blood test and urine test and still no answer to the other questions I had asked and feeling guilty because I would not cough up the other money for the tests they recomended. Needless to say I am now looking for a vet...
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1/31/11 |
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I have been going to Kingston rd Animal hospital since I rescued my cat 3 years ago. When I was searching for a vet in the area I wanted to make sure I was choosing the right vet for the right reasons. I was amazed that a 24/7 emergency clinic was so close to my house. I was also amazed at the level of service and compassion that I received when I first went to the clinic. Being a new pet owner I was scared and nervous. With the support of Dr Mittleman and the staff at the hospital I am now confident in the care I provide for my cat. I am also pleasantly surprised in the level of care that my cat has received at the clinic. I would recommend this vet clinic to any of my friends and family.
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10/18/10 |
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I totally agree with all the previous comments about this clinic over-charging customers. I had to pay ridiculous fees for medicine for my cat and when I found out that by law they have to give you the prescription so you can get it filled else where they refused to give it to me. Never buy your medicine from the vet because you are being ripped off. Trust my review and all the previous ones as we are telling the truth about this clinic.
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8/11/09 |
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I agree with the previous two assessents: they try to run every test imaginable and try to lay a guilt trip if you refuse. I got my dog from a very reputable breeder who gave me very thorough paper work on his initial health care. The first vet I saw here dismissed it immediately, questioned the breeders' methods and wanted to re-do his initial vaccines. I refused. The next vet I saw was incredibly smarmy and arrogant. It didn't seem to matter which doctor I saw, every time I'd go, they assumed something was wrong with my dog: he is small for his age but is healthy. Still, they'd want to order a batch of tests which in the end were unnecessary because NOTHING was wrong with my dog! Also, the receptionists were often slow, seeming to be more interested in playing with the pets than finishing your paper work and payment. I first came to this clinic 6 months ago - I will not be going back.
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