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8/29/20 |
5 |
5 |
5 |
5 |
My experience here was good. My dog passed away at home and they were very compassionate when I brought him in to be cremated. I took my cat in about two months after and they were very good with him. He had an ear infection and a cold, gave me medicine for both and know unnecessary treatments. They all liked my cat, but who wouldn’t, he’s a sweetheart! Thank you to all the staff. My Kitty is feeling a lot better!!
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5/25/20 |
5 |
5 |
5 |
5 |
I am so grateful that Dr. Henry Skutelsky and Roncesvalles Hospital team have been looking after all my pets over the last two decades. The best veterinary care you could ever wish for - great attention to details, compassionate, reasonably priced, always there for you and go extra mile when needed. My male dog had so many health issues that other thought he is not going to survive long. Thanks to Dr. Henry who saved my dog's live several times he lived long happy life.
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1/14/16 |
1 |
1 |
1 |
1 |
WORST VET EVER! He is rude, inconsiderate, will tell you he hates your breed of dog and tell you he does not car about your pet. He will tell you one thing and write another on your pets account to make himself look better. He will wrongfully diagnose your pet without even looking at him. He told me my one year old puppy had glaucoma just to get kick backs from expensive specialists (my dog is now perfectly healthy and never ever had glaucoma y the way). He will insult you and make you feel bad about not spending money, when you clearly don't need to because his diagnoses are ludicrous! I went here because he was less expensive - NOT WORTH IT! You will save money by going to a better vet - Your pet will thank you. Worst vet ever - There are not enough characters to explain my entire visit or the horrifying things this vet gets away with. Please do not go here ever.
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6/9/15 |
1 |
5 |
3 |
5 |
I have been a long time customer of this Vets office. It has been a wonderful experience until recently. We noticed a new employee who approached me at the end of my visit, she was trying to shame and guilt me into putting my dog on a special food in front of other customers in the front office. This experience made me feel so angry, having been spoken to that way in front of people, that I feel like not returning. Maybe it's time for a new vet. Dr. S. nor any of the other staff make you feel like this. My future visits to the clinic will not be when our favorite person FRAN is working. If I can't get a appointment when FRAN is not there I won't be going back! On the plus side Dr S. doesn't try and sell you something you don't need. He has helped us save one of our pets and it will always bee appreciated. He always jokes with you and tells you how it is.
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12/24/13 |
1 |
1 |
1 |
1 |
How can you advertise doing "proper" dentals without a proper dental suit!? A lot of places like this can offer cheap affordable dentals because a) they let the untrained "vet tech" who by the way hasn't even attended proper schooling extract teeth! You'd be SHOCKED at how common this is. Nothing like leaving tooth roots floating around in your animals gums! Please do not I repeat not take your animal here they are not properly cared for! Everything may appear great on the cover but behind the scenes is horrendous medicine being practiced. Just ask for a tour and see for yourself!
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5/25/12 |
3 |
3 |
3 |
4 |
I went here a few times with my dogs and the first trips were good. I had Dr. Henry who took his time to explain my options as well as considering root causes rather than just treatments. However, I had the lady vet last time and it was horrible. She tried to give my dogs shots they didn't need - including rabies that wasn't due for another 2 years. She kept changing her explanation for things because she didn't want to admit she was wrong. She obviously didn't care about the health of the dogs at all and was incredibly condescending with any questioning. Because of her I will never go back here. If you go, make sure you have Henry.
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2/29/12 |
5 |
5 |
5 |
5 |
I gotta say - when I decided to take my dog here to get neutered I read these ratings and went into the clinic thinking "I may not like the vet but it sounds like he'll do a good job." I was wrong - not only did he do a great job with my pup, I do like him and enjoy his sense of humor, that has drawn so much ire, a fair bit. He spent a great deal of time with me and the pup before he went in for surgery to make sure he was calm and comfortable - he went through a bunch of things about my dog I hadn't known or thought about which will be useful as he grows older. My pup got pretty sick shortly after and when I took him back in, again, Dr. Skutelsky and his staff took really great care of him and charged me a very reasonable rate (and didn't charge me for some stuff) as opposed to the clinic I'd been going to before where a 5 minute exam / urine analysis costs me $180 and nothing comes of it...
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1/31/12 |
5 |
5 |
5 |
5 |
Simply the best Damn vet I've ever had the pleasure to work with. However be advised Dr. Henry only cares about your animal. He doesn't treat humans. Because of Dr. Henry's vast knowledge and because he treated my dog as quickly as possible and didn't try to be a social worker my big boy did not die. As a matter of fact on a very snowy November night Dr. Henry rushed my dog's samples to the University of Guelph...himself. The next day we had the results, started treatment and my boy is back to being large and in charge. We were back recently for a visit, when he came to the waiting area to see who was next he spotted my old fella, wrapped his arms around the dog, kissed him on the head and announced to the office that just 2 months ago he wouldn't have given the dog 2 weeks.
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1/25/12 |
1 |
1 |
1 |
1 |
Yes the doctor is nice and generous with his money but displays unprofessional behaviour. First off what kind of professional vet wears flip flops, who wants to see that? It is a hospital after all. I don't even want to think about what their definition of "sterile" is. I witnessed while waiting what appeared to be a sedated cat being weighed on the dog scale in the reception. Well you'd think they would have had its weight on a proper cat scale BEFORE given any drugs... It would probably be wise for them to remove the little window looking into their treatment room. If you researched this clinics website you'll notice that none of their Veterinary Technician/ assistant staff have attended an accredited college for either skills. Many people like this place because its cheap, but trust me in this business PROPER medicine isn't cheap. He's an old vet practicing older medicine. That's why its cheap. Times have changed, if you can't afford a pet you shouldn't have one.
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1/24/12 |
5 |
5 |
5 |
5 |
I recommend this doctor to my friends all the time; he is very honest and clear about what he is charging you for (he does have an odd sense of humour, but perhaps that's not a bad thing, considering that he deals with sick and sometimes dying animals all the time). When I brought in a vomiting kitten, he and his nurse stayed after hours until the barium went through the kitten's digestive system, to see whether they had to perform an emergency operation or not - and they did not charge me for that extra time. He's very good to animals and generally lovely.
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10/21/11 |
5 |
3 |
4 |
5 |
I love Dr. Skutelsky. Yes, his humour is dry. es, he can be gruff. But - I wouldn't take my dogs anywhere else. Over the years, have had 2 cats, 3 dogs use this vet. He's been right every time, and I always feel he's trying to save me money. I've never had useless tests, and when I compare with vet bills with friends, mine are always cheaper. The office isn't swanky, well, neither am I! What counts is correct information and caring staff. Thank you to Dr. S and staff.
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7/29/11 |
4 |
4 |
4 |
5 |
This is the best veterinary clinic in Toronto. Dr. Skutelsky is a very honest man and not trying to make money for uncessary tests and treatments like most other vets. He can be a bit gruff, but it is just his external manner, inside he is very soft and gentle. He was was very caring, kind and affectionate with my 12 year old cat. Another vet told me my cat had a cavity and it would cost $1,400 to pull the tooth. I asked Dr. Skutelsky about my cats teeth and he said there is no cavity and no dental work needed. He said it is very hard on an old cat and not to put him under for teeth cleaning or extraction unless absolutely necessary. Good advice! Also, the other vet did not diagnose a problem that Dr. Skutelsky identified right away. He is very experienced. I will never go to a young vet again. They have too many bills to pay and try to overcharge. They also don't have the experience of a vet like Dr. Skutelsky. He is the best there is!
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7/23/11 |
1 |
1 |
1 |
3 |
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3/16/11 |
1 |
1 |
1 |
1 |
I emailed and called with an emergency and asked for confirmation that I could admit. Instead of getting back to me, I got nothing. If they had been my only option in the area, my pet's life could have been at risk. I followed up with a complaint and again, nothing. The truth is, this clinic is in a shady part of town peppered by vagrants and addicts. I would've braved that to visit a clinic that demonstrated compassion, but this clinic did not. Avoid this place if you expect a high level of service and care. If you don't you may as well take your pet to your local butcher. You'd likely have better luck there.
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12/17/08 |
5 |
4 |
5 |
5 |
I can't speak highly enough about this vet. The first time I met Dr. Skutelsky was to put down my old and ailing cat. He was kind, caring and professional. He has a very quirky sense of humour about which I was forewarned. He was generous with his time and extremely compassionate. Subsequent visits with our other cat he has been passionate about their health, outraged even at my being sold an ill cat from a breeder and highly objective in offering treatment options. I appreciate a more low key approach to testing and options rather than being pressured for expensive testing. Dr. S offered his opinion on what he would do "take the cat home and observe him for a few days, if there is a problem bring him back. Or, you can pay me lots of money and maybe I won't find anything because there is nothing to find." I took the cat home, he's fine. I often recommend this vet.
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