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11/13/20 |
1 |
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I would no recommend taking your furry family members to this facility as I feel they are all about money and not the well being of the animal our dog had to have a Pyometra surgery. according to the vet she had an extremely bad infection, we were told we had to take her home to care for her as they did not have anyone to look after her that evening. She was on antibiotic IV so she needed to return in the morning for another round repeating the next day so I showed up as they requested me to do the following evening to pick her up at 8:30 only to find out that payment was needed in order to have us take her home. I asked if someone would be there to care for our dog that evening she proceeded to tell me no that it would be an xtra cost and would not let me take her home to care for her ourselves that evening. Our dog was left by herself at the facility overnight after major surgery and infection without care. As a family we were extremely worried about her and her well-being.
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8/16/17 |
5 |
5 |
5 |
5 |
Absolutely wonderful! Took my cat in with a very serious uti they had the dr come in early and we're very upfront and honest about his chances. My fur baby is home and doing well! I could never thank them enough for saving him. The staff and doctors were very kind and sympathetic absolutely the best vet!
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4/20/17 |
5 |
3 |
5 |
5 |
I have used this clinic for 7 years and am a medical doctor and have had nothing but excellent service. Posts mention smells which are disinfection needs in an animal clinic and I am only posting as is my second "social media" post in my life. I always read them with a huge 'half truth at best' and reading someone had a dog live for years after being told was going to pass, as the time of the post HAD to have been years before the post was made, and seems if very upset, would mention that shortly after being treated. Outside that, have zero reservations on the excellent treatment and knowledgeable doctors at the clinic. Know that they don't have the best chairside demeanour meaning are simply saying what is, and you will find no better doctors to treat your animals.
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9/13/13 |
5 |
5 |
5 |
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We have been using this vet clinic for several years, across a variety of pets both canine and feline. The *worst* thing we can say about them is that they have a tendency to tell it like it is, without a lot of sugar on top. As to the BBB, no they aren't BBB registered... which simply means they haven't applied. If you *check* the BBB ratings on them, they're listed as A+ rating. Which means that in the last three years, not *one* of the people complaining about the clinic was upset enough to file a BBB complaint. Sorta says it all, don't it?
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2/24/13 |
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I have nothing good to say about this place! I found them to be rough, the place is unsanitary and smelly, and they do not speak English well. The worse thing is when I took my kittens and our dog in be vaccinated, spayed and neutered, I later found out one of my kittens wasn't spayed, and my dog could not urinate properly for weeks after, Our dog who is 4, has just since died of Parvel, two days ago, and a new Veterinarian I took him to, was told by Family Pet hospital, that he had no vaccinations?? My daughter is devastated, our little dog was her best friend, and this could have been prevented. I would like anyone who has been ill treated by this vet to please contact me Tanzy_bc@hotmail.com and please Do not take your beloved pets to this vet! They are NOT BBB accredited either!!
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11/21/12 |
5 |
5 |
5 |
5 |
These vets are awesome and the staff are extremely caring as well. My precious little pittbull tore her cruciate ligament in her leg, again. Both times I have taken her to this vet clinic. The doctors were very understanding and caring. They explained everything in detail to me. I wasn't sure if I would be able to fix my dog as the procedures are pricey. It was hard enough for me to come up with the money 2 years ago when she did it the first time. My dog is now 9 years old and I felt like she still had life in her so I wasn't ready to put her down. The doctors were so understanding of my situation and they gave me such a great break in the price that I was able to fix her. The doctors and staff at this clinic provided her with the best care and for this I am forever grateful. If there wern't doctors like this my dog would not have had a second chance at life.
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11/13/12 |
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I took my dog there in the early evening on a weekend - when my regular vet was closed. Unfortunately she had heat stroke. She was listless and unable to stand - a life threatening condition. The vet saw us right away as there was no one else there, but appeared completely uninformed - actually wondered why the dog couldn't walk and couldn't recognize what was going on despite what I was telling him. Did not give her an IV to hydrate etc. or perform anythign except to take a quick look at her and state the obvious. Truthfully, after returning home, I got better advice from the internet than I did from him. Young women at desk was pleasant but did not appear to be a vet tech. Cost of visit was $25 - but that's the only good part considering the seriousness and potentially bad outcome. My dog recovered but I will not risk treatment of my other pets at this location, and will pay for an emerg call or drive to Langley IF there's a next time. It would seem others have had adequate experi
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10/22/11 |
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First of all..the staff they hire know nothing! And the doctors are rude and dont care about your pets. They are cheap...you get what you pay for. I'm never taking my animals here.
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12/8/10 |
5 |
5 |
5 |
5 |
The Vets are WONDERFUL!!!! They do everything for all my pets! I have never had any issues! They have awesome Prices! Which have helped me in everyway! There facilities are clean and the Staff do a wonderful job keeping it clean! Friendly Staff and Friendly Doctors! I dont NO WHAT ALL YOU PEOPLE ARE TALKING ABOUT!
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1/12/09 |
2 |
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This office is absolutely awful!Staff are not so bad but the place has such a foul/urine smell at all times! Not clean at all even hygiene by staff is poor lak of hand washing and wearing protective gloves are lacking-cleanliness of supplies are not to my own personal standards.I took my pets there a few times for yearly shots that is fine- cheaper than anywhere else but if you pet/family member is ill not recommended at ALL.They miss diagnosed my dogs (2) kennel cough- in the end it cost me hundreds of dollars and them having to go on steriod meds.Are you aware that kennel cough shot is only good for 6months not a whole year and that is an airborne disease that oyur pet can contract just walking past an area where a pet was not necessarily physical contact needed.needs meds good place anything else RUN!!
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