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6/20/17 |
5 |
5 |
5 |
4 |
Awesome clinic! Dr Kornya saved my cats life! May cost a bit more than some other clinics but you get what you pay for and their care is second to none!
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1/12/17 |
3 |
2 |
1 |
1 |
The Cat Clinic overcharged me for my cats prescription (and for who knows what else?) - I was buying my cats long term meds there for two years at $1 per pill and my new vet charges .25 cents per pill for the exact same thing! Hardly inspires trust. So while the vets at the clinic are very competent and caring, there really is no compassion for your bank account! If you like to pay more then you need to on vet bills by all means bring your cats to the Cat Clinic but at least get a written prescription you can fill somewhere else.
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10/5/13 |
5 |
5 |
5 |
5 |
They saved my cat! He was diagnosed with feline urinary tract disease, and he was a bad case. He was blocked and couldn't pee, even after several things that were attempted. But they wouldn't give up. That's such a stressful time for a cat owner, both emotionally and financially. They did everything they could, and took such good care of him, not to mention, helped me keep my bill minimal. He had to stay overnight for a while, and on weekends, he was transferred from the Ancaster location to the Concession location to ensure he's always monitored. The staff and the vets are amazing. They truly care about helping your cat. I'm not sure I would trust anyone else. A year later, he's happy and healthy :)
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9/10/13 |
5 |
5 |
5 |
5 |
This place is the best! They took the time to answer all my questions and everyone was so caring and helpful. I wouldn't take my cat anywhere else.
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8/22/13 |
5 |
5 |
5 |
5 |
Great staff. Gentle vet, great with cats, ill never take my cat anywhere else
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7/26/13 |
1 |
3 |
1 |
1 |
WORST EXPERIENCE EVER! I will never again take my cat here. I've been waiting over 4 days to bring her home and every night when I call them they say she's doing we'll and can never give me a valid reason to why she's still there buuuutttt without fail every morning when I call and make plans to pick her up they hum and haa and find yet another reason to why they should keep her. Needless to say after 4 days I'm beyond frustrated and feed up with them. She's a 15 year old cat she doesn't need all this added stress and neither do I. I thought it was the best choice to take her here seeing as they specialize in cats and I want her to get the best care imaginable but instead it was the worst care she could have got! No one wants to answer questions and getting them to phone you back is a joke. So my personal recommendation is to NEVER take your cats here if you truely love them.
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1/3/13 |
4 |
4 |
5 |
5 |
Dr. O'Brien is a kind and generous caregiver. Staff is informative and helpful. I'm never 'in a hurry' when I go to the clinic. I wouldn't want to be rushed in and out and feel that if the patient(s) ahead of me take a little more time, so be it. The Cat Clinic has been very good to my kitties for general health care and for life-saving situations over the past 12 years. Keep up the great work !
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1/3/13 |
5 |
5 |
5 |
4 |
New to this vet since moving to Hamilton last year but VERY happy with their service to date. Staff is lovely and competent. Cat only clinic is a big plus for the kitties.
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1/2/13 |
5 |
5 |
5 |
5 |
We have 3 cats and all are treated regularly at the clinic with no complaints. Staff are friendly and helpful, Dr's are attentive and knowledgeable and facilities are clean and well maintained. Costs are always explained fully and if a less expensive option exists it's explained and offered.
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1/2/13 |
5 |
5 |
5 |
5 |
I'm very happy wonderful care my cats receive at the Cat Clinic. I wouldn't take them to any other clinic.
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1/2/13 |
5 |
5 |
3 |
4 |
I've been taking my two cats to the Cat Clinic for about three years now, and have no complaints. The cost may seem high to some, based on previous reviews, but as someone from Toronto who now lives in Hamilton, I assure you that the cost is less than what I have paid at other veterinary clinics in the past. The punctuality issue is a valid one, but I have never been rushed in my appointments there, which is appreciated. I'm sure the clients before us who took the extra time with their vet appreciated that time as well, so I can't complain too loudly about having to wait an extra 20 minutes here or there. They always call and follow up with our cats after a procedure, which I've never experienced elsewhere. I know they care about my two boys, and that means a lot.
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7/3/12 |
5 |
5 |
5 |
5 |
We wouldn't take our cats to any other clinic. They really know cats and their treatments
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7/3/12 |
5 |
5 |
5 |
5 |
Great staff, good atmosphere and some of the best veterinary care! Thanks for taking care of my Oscar and loving him like he is your own!
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3/26/12 |
5 |
4 |
3 |
4 |
I have taken my cats to The Cat Clinic for many years. I have always felt that the Doctors and Staff are mainly concerned with the health of my cats. I am more than willing to pay a little more for the excellent care my cats receive here.
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1/18/12 |
5 |
5 |
4 |
4 |
I have been taking my cats to the Cat Clinic for about 7 years now. THey can be a bit pricey, but you get what you pay for! The vets are all very caring. The clinic is very clean. THe staff is friendly. They went out of their way to help me with my dying cat, and helped me make the right decision, and followed up with a sympathy card after she passed away. I will continue to take my cats to the Cat Clinic for as long as I have them and live in the area.
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11/6/11 |
4 |
3 |
4 |
3 |
Pretty good service but very expensive. Rural vets seem to be cheaper. They put my very old cat down in my home which is a good service as he can pass in his own home with less stress. Mobile vet van is a good idea for house calls.
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3/12/11 |
3 |
3 |
1 |
2 |
I have been here several times and I think the place is pretty good and Dr.O'Brien is a great vet. The big problem is that the staff doesn't give good service and they have a really small waiting area. That is a serious problem because you normally have to wait a long time to get in. It is normal to wait about 30 minutes and no one will say anything to you, like "sorry for the wait." Etc. They seem to be quite cavalier about taking up my time and then getting a couple hundred dollars off of me. The last time I went I waited over 45 mins. for an appointment scheduled 2 weeks in advance. No one said anything to me as I cooled my heels with my kitty in the doorway. I finally got fed up and walked out. I was supposed to be dropping $500 on a surgery there and I think I merit prompt courteous care and so does my kitty. It is stressful to all concerned.
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1/21/09 |
5 |
5 |
5 |
5 |
I've taken my cat to this clinic several times. They have such great and caring staff. They stayed late when my cat was very ill. The clinic itself is very cozy and the staff take their time to explain every thing to you and communicate things very clearly. I cannot say enough about this clinic and their wonderful staff.
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