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3/10/20 |
5 |
5 |
5 |
4 |
Mr. T has been going there now for 11 years. I agree with the "pricey" comments, but for "care", I believe your pet is in VERY good hands. Included in the examination is a "revisit" fee which we've had to use a couple of times (13:1 claw to squirrel ratio). Each and every annual visit Tyler has been thoroughly examined. Yes, there are the post-examine suggestions, but you are always free to respond with a no-thanks.
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2/12/20 |
5 |
5 |
5 |
5 |
We have had 5 dogs over the years, and Dr. Warren and his staff are just amazing. Our currently dog had serious surgery when she was 3 years old. They went beyond in service for our family. Our dog is now 11 years old and still healthy. I cannot thank this hospital enough for their constant understanding and presence.
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2/12/18 |
1 |
1 |
1 |
1 |
I agree about the ego problem of Dr. Warren. Compassionate? Ask him how many puppy dewclaws and tails he has cut off without anaesthetic!
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12/20/17 |
5 |
5 |
5 |
5 |
Professional and competent. Fees are fair and if you shop around they are in line with every other reputable veterinary hospital. My understanding is vets have a fee guide from the OVMA and Southdon is inline. It is easy to cut corners ans save money but Southdown always gives me all my options including "standard of care" and a more "practical approach" I would highly recomend Dr. Warren and his staff. They care and they are good.
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4/7/16 |
3 |
1 |
2 |
1 |
This review is specifically for dr. Warren the "head vet", he has an ego problem and does not know how to talk to clients properly. And this clinic like many other reviewers have stated is a total rip off it is extremely expensive. The other veteranians were nice but I'm not paying an arm and a leg for 'nice'. The main goal of a vet is to be affective and treat animals not play with peoples emotions and trick them into paying for stuff they dont need.
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11/6/15 |
1 |
3 |
3 |
1 |
$85 dollars just to look at a cat. Does not include any diagnostics. They also offer declawing as a package with neuter/spay and it is unethical. Take your pets elsewhere!!!! All they care about is money.
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5/20/15 |
4 |
5 |
4 |
1 |
The clinic itself is pretty good, but beware, it is very pricy and you're not always in the know until you get the bill. Case in point: brought my dog in for a checkup, noted some concerns I had with him that morning (threw up a few times) and they immediately determined he was dehydrated--didn't say a thing until I brought it up. 2 "hydrating" injections and 2 cans of "special dog food" later, I get a bill for $250+. Regular checkups will include a sales pitch from the vet or their assistant to buy merchandise and will usually run not less than $150. Quoted me about $800 for neutering. Ouch. Left that place as soon as I could.
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1/24/15 |
5 |
5 |
5 |
5 |
Top notch clinic! Excellent front staff, excellent vets and excellent care. Have been there many times and will continue to go with great confidence. Had to put my cat down and all the staff were beyond caring and compassionate! A great vet is priceless!
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5/1/14 |
5 |
5 |
5 |
5 |
One of the best vet clinics there is, veterinarians and staff genuinely care about you and your animal. I would rather pay more money and know that my animal is in the best of hands, rather than spend less and have someone not completely know what they are doing which is why I will only go here. Highly recommended if you have an exotic.. Dr Warren is one of the best!'
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*
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11/1/13 |
5 |
5 |
5 |
3 |
An excellent quality of care for my elderly rabbit. Not all vets have the degree of experience with exotics that this clinic does, and in my experience (I've used 3 other vets) they are one of the best there is. I have very high confidence in their ability to handle just about any situation very well, and you can see their exceptional love, concern, and understanding of animals. The only disadvantage is that this clinic is quite expensive. Their fees are quite high and they encourage some tests that, while potentially useful, aren't always 100% necessary and significantly increase the cost. I stay with them only due to the quality of care. If cost is a significant factor, you might have to go elsewhere.
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4/22/13 |
5 |
5 |
5 |
5 |
As they say you get what you pay for. Dr. Warren and their staff kept my Jack Russell alive for 14 years and stood by us until we put him down last year. We had him more years than we were suppose to. Now they care for our 2 new JR's as if they were their own.
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4/17/13 |
1 |
3 |
3 |
1 |
Although I've been with them for a long time. I agree with all these comments. They seem to know what they are doing but they are very pricy, and will often charge more than they estimate. They gave me a estimate and it came out $1000 more than that. So I no longer am interested in staying with this vet. I'm disappointed in them.
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4/6/13 |
1 |
3 |
3 |
1 |
Very bad experience here in August 2012. We are new to the area and looking for a new vet. We brought cat in for annual checkup and vaccinations. Our cat has a persistent wheeze, and as soon as they heard that they proceeded to do every test in the book on him. This included giving him an oxygen treatment WITHOUT CONSULTING US and then billing us for said treatment which we did not consent to. They refused to vaccinate him because of his respiratory issue. They gave us sample pills to treat our cat's asthma. They did not discuss possible side affects of the pills. The medication made our cat very, very sick. After 3 or 4 doses we took him off of the medication. It took him over a week before he was acting normal again. We will never go back to this vet. I found them dishonest, and just interested in seeing how many tests they can throw at you to make your bill larger.
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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5/3/12 |
5 |
5 |
5 |
5 |
My Italian Greyhound August is getting all his care here. The staff is AMAZING, Dr.Warren is INCREDIBLE. I would trust my own dental to be done there, thats how professional and clean the facility is. It is a bit pricey, however you get what you pay for, and I will continue for my dog to see Dr.Warren, because nothing but the best for my dog. And dr.Warren really is that, the best.
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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7/27/11 |
5 |
5 |
5 |
5 |
I have been a client at Southdown for over 7 years and have never left disappointed. The Dr's are all wonderful as are all of the support staff. At this clinic everyone goes out of their way to ensure that my dogs receive the best care possible. I challenge all of the individuals who are complaining about cost to try to find another clinic that has such a high standard of care. Sorry folks, but you do "get what you pay for". And here, you are paying for attention to detail and the most compassionate people around. Also, when my dogs have had to come into the clinic for care, I am always allowed to see where they are staying and have never once seen anything other than a perfectly clean and comforting space. Everytime I have tests done on my dogs, the dr's always call to tell me the results regardless even when there is nothing to talk about. I have the utmost faith in Dr. Warren and his team and plan on being a loyal client for many years to come.
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7/19/11 |
3 |
3 |
4 |
1 |
Yes, I agree with a lot of the comments...I was a client for over 16 years and although Southdown does have a bad reputation I experienced mostly good. However, I had a small pet and they asked me to try something but because it was over 3 weeks they wanted to charge me for a full exam again instead of a recheck.....yes, they really have gone downhill and are all about the money. Dr. Warren although knowledgeable has no bedside manner...ask his staff..they will tell you. I have since gone elsewhere.
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2/25/11 |
5 |
5 |
5 |
1 |
While I do find this clinic to be on the high side of expensive, I cannot say enough about their services. I have never felt rushed when asking question, either from the front office or from any of the drs themselves. I have had a bunny, cat and 3 dogs treated by them and have no regrets about a penny I spent.
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10/23/09 |
5 |
5 |
4 |
5 |
Dr. Warren & his staff are truly the best facility and most professional vet team that I have experienced. Every time I visit them with an issue with my dogs, he is attentive, conscientious, and succinct on what should be done to make the situation better for my dogs. It is up to me to accept his game plan and proceed or choose an alternative route. I have the utmost respect for his knowledge base and years of service in the Mississauga area. There is a premium to be paid for such peace of mind and I don't mind paying it for the comfort that my dogs are properly cared for. A+ for this clinic!
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3/12/09 |
3 |
2 |
3 |
1 |
We took our dog to Southdown Animal Clinic and had a mixed experience with them. The front staff are quite nice and I do not doubt the experience and knowledge of its vets; however, there is no doubt that they are expensive. They guilt you into spending hundreds upon hundreds of dollars on testing and I personally don't find that particularly ethical.
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2/8/09 |
2 |
3 |
3 |
1 |
I brought my rabbit that was very sick with the intention of giving him a shot of steroid to help him gain some strength – on Dr. Warren’s (the owner of this clinic) recommendation.
Few minutes after I brought him inside the clinic my bunny started to gasp for air (there was a dog barking very loud – did he panic?).
Anyway, I brought my bunny hoping to help him, but Dr. Warren was not interested in treating him, he said, "it is time for him to go" and that I am not doing him any favor prolonging his life.
Seeing my bunny like that in the act of panic and despair, I agreed to the euthanasia.
Now, please pay attention – he charged me for this service $250. When I asked him why it is so high, he told me that he had to diagnose the rabbit? DIAGNOSE? - All that he did he checked his hear beat with his stethoscope – for this highly advanced diagnostic I had the pleasure to pay $85 plus tax.
(continued in the next post...)
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