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Crown Pointe Animal Hospital veterinary clinic reviews

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Crown Pointe Animal Hospital
veterinary clinic
Treats:  Cats
Treats:  Dogs
Treats:  Exotics
Services:  Dental
Services:  Surgery
Ownership:  Private / Single Location
Website:  crownpointeanimalhospi... external link
Phone:  +1 613-845-0254
Profile updated: 7/13/13    Submit profile update

good quality
Rating: 4.3 (1-5) based on 11 reviews.

Veterinary Clinic Crown Pointe Animal Hospital has a good overall rating on VetRatingz.com.


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Comments
 
Click to report rating    2/6/22   5     5     5     5   I can not praise Crown Veterinary Specialists and their compassionate professional caring staff enough. Not only do they extend their expert knowledge to your pet, but they always remember this is an extended family member that has been placed in their care. They are unlike any other Veterinary Hospital in the State and I can say that I have unfortunately been to several others with my pet family members before finding them. Thank you Crown and your amazing staff. RID: 70233
Click to report rating    1/17/20   5     5     5     5   Staff very friendly. Ann is a very thorough and professional vet. They are compassionate and care . RID: 68980
Click to report rating    6/4/17   2     4     4     3   Not very impressed. If your dog doesn't fit the status quo, beware. My puppy was anxious to go to the vet and I had mentioned it to her that there are some areas in which he didn't like to be touched. She proceeded to do a regular exam and seemed apauled when he growled at her. She then proceeded to continuously take my dog to the back where I couldn't see what was going on. She never got a real examination of my puppy and I am so glad I have found another vet who accomodates dogs that aren't 100% ok with being touched every where. Her clinic made me feel like it was for the business, more so than for the care of the animal. Around 85$ for a check up, which isn't horrendous. Unless your dog is incredibly compliant and doesn't mind being poked and proded while the vet does whatever she wants, I suggest you go elsewhere. RID: 63827
Click to report rating    10/15/16   3     4     4     1   Did not give all the information that was needed about treatment RID: 61816
Click to report rating    8/9/13   5     5     5     5   I am a first time dog owner and this is the first vet I went to due to the great reviews and ratings. The doctor and staffs were very pleasant to deal with and they genuinely care about the animals. I had refuse to send in a stool sample to a third party to check for abnormal bacteria, which I would have to pay for. I was very skeptical and did not want to pay for anything I did not have to but out of concern the doctor sent it in and absorbed the cost. I live all the way downtown but the drive was well worth it. RID: 46181
Click to report rating    4/12/13   5     5     5     5   Dr. Ann Conlon Kelly is terrific with my cats, I've never seen them respond so well to a vet. It's as if they aren't aware of anything she's doing, no response to the thermometer or needles. I feel like I actually get my money's worth from her exams, she takes her time to do a full check and makes sure to let me know what she's doing and seeing. Very good follow-up post surgery as well. This is someone who truly cares about animals, as a three feline owner I highly recommend her. RID: 41715
Click to report rating    11/14/12   5     5     5     5   I have been to a few vet clinics over the years and must say that we are very pleased with the services we have had here. The appointment have always been on time and Dr. C-Kelly is very patient with both the animals and owners. We ask a lot of questions and she always takes time explaining things to us. You can tell that she has a genuine interest in her patients and loves what she is doing. RID: 38480
Click to report rating    11/13/12   5     5     5     5   We had been looking for a vet as competant as the last clinic we had been going to in Burlington, ON. We relocated to Ottawa and tried a few vets. All did a really quick exam not thoroughly and were really disinterested. My pets are seniors and all have kidney issues. I am so glad to have found this clinic as Dr. Kelly was very patient and she is knowledgeable about homeopathic medicene as well as conventional vet medicene. You can see she has a great passion for animals and what she does. Her exam was so thorough. I must say it was the best one ever. I like that she does not over promote vaccines and vaccinates on as an need basis. Also she examined my seniors cats teeth and instead of recommending a dental under anesthesia(which she said was not in the best interest for my senior kidney issue cat)she gently got the tarter off his teeth using her finger and he did not flinch. She is also very gentle with the animal and her receptionist and the tech, Vanessa are very patient.Amazing! RID: 38464
     10/10/12   1     1     1     1   We just had a terrible episode with this veterinarian (Dr. Kelly). What started as simple procedure to remove a small lump on the tail of our dog ended in having to remove the tail completely because of an error. The suture were too tight and bloodcirculation was cut out of the tail.The veterinarian showed little compassion even though we have been a client of her for a very loog time. Through the years, we spend well over 10K for our pets at the Crown Pointe Animal Hospital. I strongly recommend you do not send your pet over there. All that veterinairian care about is cashing on your money! RID: 37744
Click to report rating    8/10/12   5     5     5     4   Even though I live an hour away, I'll keep going to Crown Pointe for my pets. Dr Conlon-Kelly has been simply wonderful with my two dacschunds. Ear infections, bladder infection and tooth removal were all treated with care and expertise. You can tell the vet and the staff truly care for the animals. They are quite punctual (in my experience, has only been late one time). Services can be expensive (about 1000$ for the tooth extraction), but they break down the invoices for you so you can understand where your money is going. Best of all is that Dr Conlon-Kelly never fails to personally call me after interentions to let me know what the test results were, or to inquire about how my pets are doing. Hands down the best vet I've ever been to. Highly recommended. RID: 36397
Click to report rating    9/29/10   5     5     5     5   EXCELLENT VET - DR. AUGER....has won Ottawa's best vet award more than once.Great with dogs...cats and specialty animals. EXCELLENT SERVICE WITH DR. ANN CONNOLLY-KELLY TOO ! RID: 19981
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