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Dundas West Animal Hospital veterinary clinic reviews

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Dundas West Animal Hospital
veterinary clinic
Treats:  Cats
Treats:  Dogs
Services:  Boarding
Website:  dundaswestvets.com external link
Phone:  +1 416-535-8387
Profile updated: 7/13/13    Submit profile update

average quality
Rating: 3.4 (1-5) based on 8 reviews.

Veterinary Clinic Dundas West Animal Hospital has a fair overall rating on VetRatingz.com.


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Comments
 
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 2/13/20   5     5     5     5   We've been going to DWAH for nearly 10 years and we're very happy with it. Their team is caring, attentive and skilled at what they do. Highly recommend. RID: 69055
Click to report rating    3/11/17   1     1     1     1   Do not see Scott Bainbridge, hes not even worth the time to write this RID: 62983
     5/6/14   1     3     3     1   A year ago our dog tested positive for Lyme disease, with lab results ordered through this clinic by Scott Bainbridge at our insistence. At that time he told us he did not want to order the test as Lyme disease is non existent in Toronto. Test was a resounding positive and the side effects cleared up within 2 days of doxycycline treatment (and a further 30-45 days to take down antigen levels). There have been a couple subsequent flare ups since and each time I have had to fight tooth and nail to have the correct treatment prescribed. Today this vet refused treatment again suggesting the arthritis like joint pain was more likely a torn ACL than Lyme. When pressed as to why he refused to script for Lyme, we were told he did not believe our dog had Lyme as there were no cases of Lyme in Toronto (or Ontario for that matter) and he could become quite famous and write a paper on it if it were indeed the case. THIS IS WITH A POSITIVE LYME DISEASE TEST LAB RESULT IN HER FILE! Total quack RID: 51446
Click to report rating    12/10/12   5     5     4     5   CRF/CKD CAT. Nothing but great things to say. Once I made it clear to them money was an issue, everything was super transparent and considerate. As good a vet visit as possible. RID: 38988
Click to report rating    10/22/12   5     5     4     4   Had a very good experience here with my furry ones - Dr.Folosea was patient and compassionate and was able to explain everything very well - will definitely be coming back. RID: 38016
     9/15/12   1     1     1     1   WORST VETERINARY CLINIC IN HISTORY! Brought my cat in for a veterinary emergency, they recommended a week of boarding and care (during which the vet tech re-named my cat, not calling her by her given name). They kept sloppy logs, couldn't tell me what type of food they were giving her, and how much she was eating. Worst of all, they sent us home with her medicine that she had been receiving. Upon reviewing it at home, THE ANTI-BIOTICS THEY WERE GIVING HER WERE EXPIRED, and they send us home with and empty bottle of pain medication on a long weekend that they were closed. Had to follow up with a visit to the Veterinary Emergency Clinic where they told us that we lost a week of treatment time that was crucial, and she was probably suffering in her care. Wrote the head of the clinic about my experience after my pet passed away and he responded insensitively with an offer to refund the pain medication. I didn't want money, I wanted my pet to get help. ugh! RID: 37215
Click to report rating    5/25/12   5     5     4     3   They give great care and have awesome staff but a lot of the staff are really big on the up-sell - they didn't use to be. I found it really difficult to determine what was necessary and what was a frill because every time we had a small concern it turned into $500 worth of tests with no results. They are also a bit pricey. RID: 34501
Click to report rating    4/17/12   5     5     5     4   Great! Warm, caring, and their first priority ISN'T $$$ RID: 33595
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