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11/11/19 |
2 |
4 |
4 |
3 |
I was happy with this clinic before as I found the vets (Dr. Wu & Dr. Hugh (not sure how to spell her name) patient and thorough. But one of them has left the clinic, and now the new vet, Dr. Chung always seem to rush through the calls and has no patience explaining the issues. My experience with Dr. DeRose has also been less than positive. I would NOT recommend this clinic to anyone else. I had recommended them to others before but not anymore, not with their current vets.
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6/5/17 |
5 |
5 |
5 |
5 |
Amazing clinic! Thank goodness I found this clinic the other night when my dog swallowed a nail! There was no clinic in the area that was willing to see him as it was late at night and he was not a regular patient. Thankfully Cachet agreed to see him and Dr. DeRose performed the surgery that night! Dr. DeRose stayed late to do this surgery and I am beyond appreciative of this! When my dog went home Dr. DeRose gave me his personal cell phone number and told me to call him if there were any issues, there weren't any issues thankfully but I thought that was amazing that he provided that service! Highly recommend this clinic!
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9/20/13 |
5 |
5 |
5 |
5 |
My dog was diagnosed with cancer recently and it is a very sad journey. My heart goes out to all owners of pets with cancer. Dr. DeRose has been very helpful and supportive as my dog fights this horrible disease. He has taken the time to call and ask how our dog was doing after surgery (at a specialized clinic) and returns our calls the same day. During this hard time, it is great to have a vet who truly cares about his patients.
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8/1/13 |
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2 |
2 |
1 |
I found Dr. DeRose to be very cold to my dog and me. He wasn't very gentle with my dog at all. And does not like to explain problems or answer questions. He charged me $400 to MISDIAGNOSE my dog. I later heard he has done this to many clients. So Beware!! He doesn't take responsibility when his surgeries go wrong and instead denies when the issue has obviously persisted. His rates are quite high and delivers poor quality!!! I won't be going back.
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11/15/12 |
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2 |
2 |
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I found the receptionist and people working there to be extremely off-putting and rude. I waited patiently as the receptionist chatted it up with someone. But after the person left I just stood there..and stood there..it was as if she saw me but didn't care if I was there or not until I finally just spoke up and asked "excuse me..?" its as if I was invisible. I don't know if it was the way I look or what my age would appear to be but..I found it rude and it's disappointing. Prices were high as well.
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10/10/12 |
5 |
5 |
5 |
5 |
I switched to Dr. De Rose on the recommendation of a vet tech friend, after years with another vet that I no longer felt comfortable going to. Dr. DeRose is calm, courteous and willing to listen to all my concerns. He does extensive research and will consult with colleagues that have specialized expertise on complex medical matters to ensure that he always proivdes well thought through and innovative options for his furry patients. When the time came to put my cat down, his compassion and that of his staff was heartwarming. Fees are comparable to other clinics possibly on the higher end, but worth it as he uses all new technology and keeps up with the latest research and innovations in vet medicine. Highly recommend!
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11/21/11 |
5 |
5 |
5 |
5 |
We shopped around for quite some time for vets and didn't know what to expect since we had just gotten our first dog ever. We were pleasantly surprised when coming to Dr. DeRose's office. His vet techs are very kind and accommodating. Dr. DeRose is a great vet and he never tries to pressure us into buying products or services that we don't need. He showed us how to clean our dog's ears and got down on the floor with him to show us how to do it ourselves. We brought our second dog in to his office to have her spayed and she came out with only 3 stitches and was her happy little self that same day. I posted something on Twitter the next day about her crying the whole night after her operation (she was afraid of her post-op cone), and he tweeted me back asking if she was okay. He is a very kind and caring doctor. He does not over-vaccinate your pet as he performs Titer testing before administering a vaccine. Dr. DeRose will be our vet for as long as we have a dog in our family. A++++++++!
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7/31/11 |
5 |
5 |
5 |
5 |
After months of searching and visiting many clinics, my dogs and I are super pumped to have found Cachet Village Animal Hospital. Dr DeRose is a gem. His quiet, calm demeanor seems to relax my dogs whenever they're at the clinic. He shows genuine compassion towards his patients and a true passion for veterinarian medicine. Aside from one vet technician who is tad cold, the others are great.The facility is welcoming, very clean and modern. The cost of services are very good compared to other clinics. I would highly recommend this clinic to all.
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3/9/11 |
5 |
5 |
5 |
4 |
I found the facility nice and clean, staff were very friendly but for some reason I didnt like the vet. I found him cold and nerves and not caring to bother talk to explain the situation.
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7/5/10 |
5 |
5 |
5 |
5 |
Dr. DeRose is extremely caring, professional and a highly skilled surgeon. He performed a hernia repair on my puppy and she was up running around the same day. I found Dr. DeRose to be very easy to talk to and he answered all my questions about the procedure.
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6/1/10 |
5 |
5 |
5 |
5 |
I had Dr. DeRose perform a C-section/spay on my Champion Chihuahua **** last June and I couldn't be happier. 2 puppies in great health, and Patch has no scar. He also spayed my 3.5 lb hydrocephalic Chihuahua Lexi. There is nobody else I trust more than Dr. D for surgeries. He has a keen eye for detail and does goes beyond the expectations of clients in order to have his patients at their physical peak. I highly recommend Cachet Village Animal Hospital!
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5/25/10 |
5 |
5 |
5 |
5 |
Dr. DeRose saved my pets life and was very kind and gentle. He explained things clearly and made me feel comfortable. The hospital is very clean and pleasing, a great experience, I have recommended many friends to him who are also happy.
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