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12/5/24 |
5 |
5 |
5 |
4 |
Great service from the Assistants, loving care from the Vets and Techs that work there. The care they give my pets is what I value most
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6/5/21 |
5 |
5 |
5 |
5 |
I have 3 dogs whom a various times have needed to go to the vet. I am always impressed with Dr Mortenson and his clinic. The staff and vets are caring and thorough. Rhett has even offered ideas to keep medication costs down. It have had follow up calls after dental surgery to make sure our animal is doing well. I wouldn’t consider taking my pets anywhere else!
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6/6/20 |
5 |
5 |
5 |
5 |
We have used this vet hospital since it opened. We recently had to have our 17 year old dog put down and the compassion and kindness from the clinic was something I will never forget. I was in great distress and Phadra went above and beyond with her compassion in the situation. We had to visit the clinic again yesterday and the receptionist Andy was so sweet and professional and was constantly making sure things were wiped down. Thank you Andy. The Vet was incredible with our cat and explained everything in terms I could understand. I left there knowing our new cat is in the best hands. I am also so excited as i hear Dr. Rhett will be back soon. Thank you to all of you who helped with our dog and cat.
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8/25/19 |
5 |
5 |
5 |
5 |
love Dr Rhett and the front end ladies...always a p,easant experience!
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4/17/19 |
1 |
3 |
3 |
4 |
We have used Coombs Vet Hospital for our Dog since she was a puppy over 6 years. Although Dr. Rhett is very good and knowledgeable...the rest of the staff and Vets could use some work. As the hospital has grown and brought in new vets, you never know who is going to see you plus the facility seems to lack maintenance and house keeping. We are moving on!
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1/1/19 |
5 |
5 |
5 |
5 |
The Vets and staff at Coombs Vet Hospital are wonderful. Dr. Rhett and the other Vets are very thorough and really listen to the owner when making a treatment plan.The staff are knowledgeable and very understanding, always eager to help in any way they can. I would highly recommend this Vet Clinic to anyone needing Vet services! Love them all!!
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1/13/18 |
5 |
5 |
5 |
5 |
Was well worth the time to drive there from Nanaimo. Dr Rett and his staff were amazing. They always followed up with us and returned phone calls promptly. A visit there was never rushed, always very informative. It was a pleasure doing business there and would recommend this clinic to anyone who loves there pets. Unfortunately we had to move away so the search is on for a new clinic as awesome as coombs.
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7/6/17 |
5 |
5 |
5 |
5 |
Extremely amazing people, personable and friendly. Very compassionate. Would totally recommend this place. Their hearts are in the right place
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3/8/17 |
5 |
5 |
5 |
5 |
Amazing, not much more to say. Was given option of referral surgery down island, but choose to have Coombs do the fracture repair. My dog is doing wonderful. Seen two vets there and both were fantastic. Everything explained in detail.
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4/30/16 |
3 |
5 |
5 |
5 |
Dr. Mortensen is excellent. The best vet ever. Knows his stuff, and is compassionate. I would give this clinic a 5/5 except for their receptionist Kimberly, who is just arrogant. I still go for the vet though as he is that good.
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4/23/16 |
1 |
2 |
2 |
1 |
Dr. Rhett Mortenson was far better involved with his customers before he took some micro course. He enlisted this other vet that almost charged for the air you breath and turning a door knob. Did not enjoy his snotty attitude nor his condescending talk. The level of care dropped like a stone and we have never been back. Talking to a few other people, they quite this clinic as well because of sporadic charges and lousy care. If there was a lower rating, I would give it...don't go there!
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2/16/16 |
5 |
4 |
5 |
4 |
Always quick and friendly. Both my dogs don't mind going
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3/14/15 |
5 |
5 |
5 |
5 |
Hi Megan!
I love all of you guys! What am I going to do without you once we move?! I will really miss you all.
Dr Rhett said he knows lots of good vets on the mainland. The lady vet we had in Surrey was good-she actually had golden retrievers at home so very familiar with the breed. Might consider going back there. From Langley it's about a 30 min drive...doable but not that close.
I've never ever received the type of care, empathy, concern, and service that you provide, from any other veterinary hospital. Ever.
You guys mean a lot to me.
P.S. YOU are awesome in all the things you take care of there.
Thanks!
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10/30/14 |
5 |
5 |
5 |
5 |
I absolutely love this clinic. They are friendly and warm and I am always treated like family when I walk through the doors. Dr. Rhett Mortenson is amazing. I have never met anyone so devoted to animals and gives great advice. I'd never go anywhere else.
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6/11/14 |
5 |
5 |
5 |
5 |
I cannot speak highly enough of Coombs Veterinary Hospital and recommend them 100%! I've dealt with a number of local Vets over the years and I worked as a Vet Assistant for a time, but I've never been to a better place than Coombs Vet. They are so kind, helpful and understanding. They are very knowledgeable and always explain things to me in detail- I think educating pet owners is great, and it helps us take the best care possible of our beloved pets. They are very honest and trustworthy and I always come away feeling like they truly care about my pets more than anything else, and for me as an owner as well. I have never felt pressure to agree to procedures I could not afford and never have they suggested anything that wasn't totally necessary, they have always done what is most important and have given me all my options. They have gone above and beyond for us and for others we know several times. Dr. Mortenson is a wonderful person and a fantastic Veterinarian.
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9/28/13 |
5 |
5 |
5 |
5 |
When no one else could figure out what was wrong with my dog, Dr. Mortenson did! I had spent over $2000 on test at another clinic and no answers, 10 minutes with Dr. Mortenson and he knew. I will be forever grateful for "Rhett the vet".
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