Abbey Pet Hospital veterinary clinic reviews
Abbey Pet Hospital
veterinary clinic
Treats:
Cats
Treats:
Dogs
Treats:
Exotics
Services:
Boarding
Services:
Dental
Services:
Monitored Overnight Care
Ownership:
Private / Single Location
Website:
abbeypethospital.com 
Phone:
(510) 529-0777
Profile updated: 7/12/13
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Rating: 2.3 (1-5)
based on 3 reviews.
Veterinary Clinic Abbey Pet Hospital
has a poor overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
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2/19/11 |
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This is BY FAR the worst veterinary office anywhere! We brought our sick cat in for a blood test. Knowing that it would be expensive we asked for a complete price quote beforehand. Once they got our cat in and drew his blood, however, they demanded a price nearly twice the quoted amount.
The office staff became angry and rude when we politely objected. The doctor proceeded to snap at and argue with us, and with his own office staff. The office staff themselves were extremely impolite and unprofessional to both of us, especially Lacey who repeatedly verbally abused us both with a mocking, haranguing tone. There was not a moment’s concern, from the doctor or any staff, for our sick pet.
The only thing that the doctors and office staff at this Veterinary office care about is money. They obviously care nothing about the animals, about the owners, or about conducting their business in a professional manner. IF YOU LOVE YOUR PET DO NOT BRING THEM HERE, UNDER ANY CIRCUMSTANCES.
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9/23/09 |
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I went on vacation September 11th and although my other cats stayed home, I left my diabetic cat Punky at Abbey Pet Hospital with specific instructions regarding what he could eat,
what his dosage of Lantus (insulin) was, etc. I felt like I was following what I promised
him... always doing the very best I could for him.
Four days later, the Vet called me (I was on a cruise) and told me Punky hadn't
eaten since I left, and they hadn't given him his shots! He wondered what I might like to do. Of course I wanted Punky fed, by force if necessary, and I wanted him stabilized. By the next morning, my sweet boy had died
alone in a cage.
I cannot begin to express my outrage and am beside myself with grief. I picked
up his body yesterday and requested copies of his records. Well guess what, the
notes say "loves kitten food." In other words, they ignored my specific instructions. I delivered a well kitty to them and within four days he died in their care.
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7/9/09 |
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This is my honest opinion. I've taken 8 dogs here, most all of them received vaccinations here, two were neutered and two will be neutered. At some point, at least one dog received medication for liver problems, ear infections, and skin infections, and they've seen all my dogs since they were puppies. Dr. Prutton is honest and straight forward. He does show passion when owners do not spay their dogs, which is fully understandable. His prices are the most reasonable I've been around. Trust me I did my research among all the vets from El Cerrito to Vallejo, any town that the I80 passes through. The support staff defer technical questions to the vet, which is what is supposed to happen. And they are all caring. There is a new doctor there now who is also great. I highly recommend.
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