Vaughan-Richmond Hill Veterinary Emergency Clinic veterinary clinic reviews
Vaughan-Richmond Hill Veterinary Emergency Clinic
veterinary clinic
Treats:
Cats
Treats:
Dogs
Services:
After-Hours Emergency Care
Profile updated: 3/22/12
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Rating: 3.7 (1-5)
based on 11 reviews.
Veterinary Clinic Vaughan-Richmond Hill Veterinary Emergency Clinic
has a good overall rating on VetRatingz.com.
The following postings have not been substantiated by VetRatingz.com.
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4/3/19 |
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This was the worst experience for our 1 year old cat, whom we eventually had to put down. We brought him in as we thought that he had eaten some lilies. Over the phone, I was told that I needed to call the poison control (at a cost to me) to find out the best treatment. We took him to the clinic and he was placed on IV. When I picked him up in the morning, the vet told me that the cat continued to remove the IV and he had to try three separate paws. He even shaved one of his paws. My cat was lethargic and quite swollen, so how he managed to pull out the IV is beyond my comprehension. We then transferred him to our regular vet who took great care of him. Unfortunately, we needed to put him down in the end as it was determined that he had a heart condition and was retaining TOO much fluid. This had already started at the emergency vet. They truly care about making a profit. STAY AWAY!!
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5/24/17 |
5 |
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Dr. Jenna saved my pug's life. When I brought him in at 5am on Saturday morning he was in great distress. I was certain he had bloat and he was dying. She immediately gave him something to calm him down, took x-rays and attended to his gastric issues immediately. She was kind, helpful and very, very professional. I highly recommend her. She is a life saver and he went home with me later that day and he is going to be okay. I'm pretty sure that had I not taken him to this emergency pet hospital he would have died. Thank you Dr. Richards.
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3/14/17 |
5 |
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The staff at RH Emergency Vet clinic were absolutely amazing! They literally saved my cat's life! We arrived with my cat in heart failure and essentially suffocating as her lungs were filling with fluid. Dr. Richards was quick to administer treatment and took the time to make sure we were informed about our treatment options. She acknowledged the need for a second opinion, which I appreciated. She helped us to make decisions which were in the best interest of both our cat and our pocketbook. She was compassionate and recognized how upsetting it can be to potentially lose your family pet. She provided my husband and I with a private room while we made decisions about treatment and spent time to make sure we felt comfortable with our choice. She ultimately survived - against all odds. I wholeheartedly recommend this clinic. I liked Dr. Richards so much that I located her regular practice to see if I could bring my cat there regularly. Unfortunately she is too far. Thx again!
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7/20/13 |
5 |
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Absolutely impressed by this clinic. We had an emergency with our puppy, I phoned the clinic prior to arriving, they were expecting us and took care of our puppy right away. Staff was warm and helpful and even followed up with us 2 days later to find out how our puppy was doing.
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2/26/13 |
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Dr. Richards definitely saved our dog's life. She took the time to explain the diagnosis, the surgery, the risks involved and gave us both the best and worst case scenarios. It was very expensive but worth it and I had expected that it would be pricey. The environment was clean and I appreciate that we were always able to call and get an update when needed. The only thing I would suggest is having someone sit at the front desk at all times. It is a little disheartening when you walk in a it takes a couple minutes before someone comes out. Otherwise, we are forever grateful and would recommend this clinic to anyone.
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2/6/13 |
5 |
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Great clinic and staff, they helped our cat in a true emergency situation. Service was prompt, compassionate, and friendly. They explained everything they were planning on doing and outlined the cost, even stating where some costs were optional. When we picked our cat up they gave us a refund as they decided they didn't need to do one test. They also followed up two days later to see how the cat was doing.
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8/22/12 |
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Vet techs seemed great but the vet I wound up with had a difficult, abrasive personality and seemed to have some other agenda. I found it rather stressful dealing with her. I will not be returning.
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5/26/12 |
5 |
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Best service! smart staff, and great facility. Very knowledgeable and caring!
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8/3/11 |
5 |
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Have moved here from Toronto. Great staff and kind service when I needed some insulin for my dog, which I forgot at the cottage. Very understanding.
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7/24/11 |
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Lost confidence in this facility because we were not getting straight answers from them. We got a feeling that they were holding our cat hostage to make us spend more money.
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8/11/09 |
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Terrible experience, will never take my cat back there again - facility seems new but that is all it has going for it.
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